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XCELSIOR HOTEL AND SPA

4.0 star property

Photo gallery for XCELSIOR HOTEL AND SPA

Comfort Double Room
Meeting facility
Front of property
Restaurant
Reception

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
48 Keating Rd Police Bazar, Shillong, ML, 793001
  • Place, Wards Lake
    ‪3 min walk‬
  • Place, India Orchidarium and Botanical Garden
    ‪5 min walk‬
  • Place, Jawaharlal Nehru Stadium
    ‪2 min drive‬
  • Airport, Shillong (SHL)
    ‪53 min drive‬

Room options

View all photos for Luxury Suite, Hill View

Free minibar, in-room safe, soundproofing, free WiFi

Luxury Suite, Hill View

  • Hill view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Free minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Free minibar, in-room safe, soundproofing, free WiFi

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

About the area

Shillong

At XCELSIOR HOTEL AND SPA you'll be within just a 10-minute stroll of India Orchidarium and Botanical Garden and Wards Lake. Highlights at this hotel include free weekday breakfast, a full-service spa and free valet parking. .A day of pampering at Body Spa can include body scrubs and facials. Plus you'll find laundry facilities, a business centre and a 24-hour front desk. On weekday mornings free full breakfast is offered between 7:30 AM and 10:00 AM. .Places within a 30-minute walk of this 4-property class Shillong hotel include Cathedral of Mary Help of Christians and Jawaharlal Nehru Stadium.

What's nearby

  • Wards Lake - 3 min walk - 0.3 km
  • India Orchidarium and Botanical Garden - 5 min walk - 0.5 km
  • Cathedral of Mary Help of Christians - 19 min walk - 1.7 km
  • Jawaharlal Nehru Stadium - 2 min drive - 1.2 km
  • Golf Links Shillong - 4 min drive - 2.2 km

Getting around

  • Shillong (SHL) - 62 min drive

Restaurants

  • ‪Dylan's Cafe - ‬2 min drive
  • ‪Deja Vu - ‬3 min drive
  • ‪swish cafe - ‬3 min drive
  • ‪Spectra - ‬6 min walk
  • ‪City Dhabha, Shillong - ‬5 min walk

About this property

XCELSIOR HOTEL AND SPA

XCELSIOR HOTEL AND SPA offers its guests a full-service spa. A business centre and meeting rooms are available. Free breakfast is served on weekdays. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. Spa services, tour/ticket assistance, and laundry facilities are also featured at XCELSIOR HOTEL AND SPA . Self parking and valet parking are free.
  • 20 guestrooms or units
  • Conference rooms
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Locker space
XCELSIOR HOTEL AND SPA offers 20 accommodations with free minibar items and a safe. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Body Spa. Services include facials, body scrubs and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free full breakfast available on weekdays 7:30 AM to 10:00 AM

Things to do

  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

XCELSIOR HOTEL AND SPA Hotel
XCELSIOR HOTEL AND SPA Shillong
XCELSIOR HOTEL AND SPA Hotel Shillong

Frequently asked questions

What is the cancellation policy at XCELSIOR HOTEL AND SPA ?

XCELSIOR HOTEL AND SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at XCELSIOR HOTEL AND SPA ?

Yep, XCELSIOR HOTEL AND SPA has a free self car park and free valet parking.

Is there a spa on site at XCELSIOR HOTEL AND SPA ?

Yep, Body Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Is XCELSIOR HOTEL AND SPA family-friendly?

You bet! With amenities such as laundry facilities, as well as highchairs in the guestrooms, it's no surprise that XCELSIOR HOTEL AND SPA is a hit with families.

Does XCELSIOR HOTEL AND SPA serve breakfast?

Sure does, free full breakfast is available on weekdays from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at XCELSIOR HOTEL AND SPA ?

No, XCELSIOR HOTEL AND SPA does not offer an airport shuttle service.

What time are check-in & check-out at XCELSIOR HOTEL AND SPA ?

Check-in begins at 2:00 PM. Check-out time is 11:30 PM.

Are pets allowed at XCELSIOR HOTEL AND SPA ?

No, pets are not allowed.

XCELSIOR HOTEL AND SPA Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Uto

Liked: Property conditions & facilities
Disliked: Staff & service
Room was nice, but service was terrible
Stayed 1 night in Nov 2024