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Royale Retreat Hotel & Spa Near Mall Road

4.0 star property

Photo gallery for Royale Retreat Hotel & Spa Near Mall Road

Exterior
Executive Studio Suite
Premium Lounge | Jetted bathtub
Reception
Royale Deluxe | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is NZ$109
includes taxes & fees
7 Apr - 8 Apr

Explore the area

View map
5 - Dingle Estate, Near Victory Tunnel, Shimla, Himachal Pradesh, 171003
  • Place, Mall Road
    ‪3 min walk‬
  • Place, Christ Church
    ‪3 min walk‬
  • Place, Lakkar Bazar
    ‪5 min walk‬
  • Airport, Shimla (SLV)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Lounge

Premium Lounge

Premium Lounge

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Royale Suite

Royale Suite

Royale Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Royale Deluxe

Royale Deluxe

Royale Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

  • Mountain view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite

Presidential Studio Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Shimla

Royale Retreat Hotel & Spa Near Mall Road puts you in the heart of Shimla, connected to the convention centre and within steps of Christ Church and Mall Road. Highlights at this family-friendly hotel include a golf course, free valet parking and a gym. .Enjoy access to horse riding/hire, free bike hire and hiking/biking trails. 400 square feet (37 square metres) of event facilities include conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Shimla hotel include Lakkar Bazar and Kali Bari Temple.

What's nearby

  • Mall Road - 3 min walk - 0.3 km
  • Christ Church - 3 min walk - 0.3 km
  • Lakkar Bazar - 5 min walk - 0.5 km
  • Jakhu Temple - 14 min walk - 1.0 km
  • Kali Bari Temple - 15 min walk - 1.3 km

Getting around

  • Shimla Station - 16 min drive
  • Shimla (SLV) - 59 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Nalini Restaurant - ‬9 min walk
  • ‪Eighteen71 Cookhouse & Bar - ‬11 min walk
  • ‪Devicos - ‬8 min walk
  • ‪Wake and Bake Cafe - ‬8 min walk

About this property

Royale Retreat Hotel & Spa Near Mall Road

Royale Retreat Hotel & Spa Near Mall Road offers its guests a golf course, a health club, and complimentary bicycles. There's a snack bar/deli on site. You'll find a business centre on site.

Public spaces have free WiFi. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. An arcade/games room, tour/ticket assistance, and concierge services are also featured at the family-friendly Royale Retreat Hotel & Spa Near Mall Road. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Shimla hotel is smoke free.

  • 42 guestrooms or units
  • 400 sq ft of conference space
  • 37 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • ATM
  • No smoking on site
  • Locker space
Royale Retreat Hotel & Spa Near Mall Road offers 42 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include a shower with a hydromassage showerhead, slippers and complimentary toiletries.

This Shimla hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Hotel Willow Banks, Mall Road Shimla
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  • Free Wi-Fi
  • Restaurant
  • Gym
3.8 out of 5, Good, 64 reviews
The price is NZ$135
includes taxes & fees
10 Apr - 11 Apr
Hotel Willow Banks, Mall Road Shimla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 400 to 600 for adults and INR 350 to 550 for children
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Free bicycle rentals
  • Golf carts
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 400 square feet of conference space
  • Business centre

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shower
  • Slippers

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee at checkout
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 400 to 600 for adults and INR 350 to 550 for children
  • Airport shuttle fee: INR 3000 per vehicle (one-way)
  • Rollaway bed fee: INR 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Royale Retreat Hotel
Royale Retreat Shimla
Cardinal Royal Retreat
Royale Retreat Hotel Shimla

Frequently asked questions

What is the cancellation policy at Royale Retreat Hotel & Spa Near Mall Road?

Royale Retreat Hotel & Spa Near Mall Road offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royale Retreat Hotel & Spa Near Mall Road?

As of 6 Apr 2026, prices found for a 1-night stay for 2 adults at Royale Retreat Hotel & Spa Near Mall Road on 7 Apr 2026 start from NZ$109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royale Retreat Hotel & Spa Near Mall Road?

Yep, Royale Retreat Hotel & Spa Near Mall Road has a free self car park and free valet parking.

What makes Royale Retreat Hotel & Spa Near Mall Road a romantic place to stay?

Couples dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Royale Retreat Hotel & Spa Near Mall Road.

Is Royale Retreat Hotel & Spa Near Mall Road family-friendly?

You bet! With amenities such as a playground, an arcade and laundry facilities, it's no surprise that Royale Retreat Hotel & Spa Near Mall Road is a hit with families.

Does Royale Retreat Hotel & Spa Near Mall Road serve breakfast?

You bet, buffet brekkie is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Royale Retreat Hotel & Spa Near Mall Road?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Royale Retreat Hotel & Spa Near Mall Road?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Royale Retreat Hotel & Spa Near Mall Road?

No, pets are not allowed.

Is there a golf course on site at Royale Retreat Hotel & Spa Near Mall Road?

Yep, Royale Retreat Hotel & Spa Near Mall Road has an 18-hole golf course. Golf carts are also available.

Royale Retreat Hotel & Spa Near Mall Road Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 23 reviews
Rating 8 - Good. 10 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 5 out of 23 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, very comfortable and immaculately clean as was the entire property. Staff super helpful and the room service meals were top quality. Close to many shops,cafes and the The Mall Road. A great stay and would definitely stay again. Thank you.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just 7 minute walk from the station and not much more to Mall Road. Staff were very friendly and helpful especially the waiter in the kitchen. Safe in room actually worked (unlike some hotels I stayed at in India. Only minus was the very pushy receptionist who tried to force a 5 star review out of me before I left (she made me open Google Reviews and watched me typing - unfortunately for her I was all out of their allotted WiFi allowance (basically didn’t last a day and a half and I am not a heavy browser). So for that they lose a star.
Stayed 3 nights in Nov 2025

8/10 Good

Naman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice, Quiet place. Rooms are well maintained. Staff is polite. Only thing missing was some amenities or games to spend time. Close to mall road and good parking space.
Stayed 1 night in Oct 2025

2/10 Terrible

Aditi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing experienec

The property is far away from any attractions. Spa is under construction, and the staff is rude. After making the reservation with breakfast, they denied breakfast. The breakfast timings were not respected from 8am, it was served late. My recommendation is to not book this hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Just don’t.

We had to change our room multiple times over a 2 night stay. The bedding had stains & the rooms were not clean. Marks on the walls to unwashed floors. We asked to get a refund, so we could leave the hotel & got promised the Presidential Suit, although it was bigger, all the same issues persisted. The WiFi was intermittent & slow. I wouldn’t recommend this hotel to anyone.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ajit

Stayed 2 nights in Dec 2024

2/10 Terrible

Rajdeep kaur

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had the terrible experience. The worst stay of my life so far. Bed sheets and blankets were dirty. The room smelled like pee. towels were discolored. The property does not look like anything in the pictures they have on internet. DO NOT RECOMMEND AT ALL
Stayed 1 night in Nov 2024

8/10 Good

Anup

Travelled with family
Liked: Cleanliness, staff & service

Value for Money

This is family frindly hotel with fantastic view of mountains.
Stayed 2 nights in Jun 2024

10/10 Excellent

Achal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff
Stayed 4 nights in Jun 2023

8/10 Good

Jasnoor

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

SHAILESH

Stayed 2 nights in Dec 2022

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fine, comfortable in a good location. Compared to other places we stayed, it was rather expensive for what we got, but Shimla is expensive. We were expecting it to be more luxurious than it was.

10/10 Excellent

Asoka

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a very convenient place so can walk to all key places. Hotel staff is very friendly and helpful. When we wanted to leave early they arranged breakfast so that we left the hotel after a good breakfast :)

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

This was one of the most pathetic experience so far. We had booked this hotel (fully paid 2 rooms, 3-4 months in advance even before coming to India). Upon arrival, they informed us that families of their management staff overstayed and they don't have two separate rooms available. Instead they gave us much small two bed suite with only one bath. Rooms and bathrooms were very dirty and stinking, there was also a leakage in the bathroom, it appeared this suite was closed for quite some time. Basically they had no regard for their fully paid foreigner guests who trusted online reviews and booked this hotel, their management staff families were given preference and foreign nationals were left on the road. What a shame! Be careful if you decide to go here!
Stayed 1 night in Jun 2022

10/10 Excellent

HARPREET

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent. It was my second time at this hotel and I was really very happy with the services . Will definitely become their frequent guest since I was really satisfied. Will definitely come to the hotel again.And special thanks to the Front office staff
Stayed 2 nights in Feb 2022

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend getaway

Rooms are clean and modern, the bed is quite comfortable. overall we were satisfied with our stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

ANOOP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Hitesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Room, Food and service was good. Enjoyed my stay with my Family.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Nice hotel , great service and clean room. 10 min away from mall road
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Nice room, good location with good heater in the room. Bed is very comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly helpful staff And excellent service. The stay was made so comfortable for us. Very spacious room for even two people.
Stayed 3 nights in Jan 2020

8/10 Good

Bably

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly as per pictures on the net. Service was great.
Stayed 1 night in Nov 2019