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Alba Queen Hotel - Ultra All Inclusive

5.0 star property

Photo gallery for Alba Queen Hotel - Ultra All Inclusive

Staircase
Property video
Waterslide
On the beach, sun-loungers, beach umbrellas, beach towels
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View map
Tilkiler Mevkii Erhan Demir, Bulvari P.Kutusu: 6 Colakli, Manavgat, Antalya, 07610
  • Place, Side West Beach
    ‪3 min walk‬
  • Place, Genel plaj
    ‪3 min walk‬
  • Place, Süral Shopping Center
    ‪19 min walk‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪57 min drive‬

Room options

View all photos for Family Room Land View

Family Room Land View

Family Room Land View

  • Garden view
  • 41 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room Sea View

Premium bedding, free minibar, desk, blackout curtains

Superior Room Sea View

  • Sea view
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room Land View

Premium bedding, free minibar, desk, blackout curtains

Standard Room Land View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room Sea View

Premium bedding, free minibar, desk, blackout curtains

Standard Room Sea View

  • Sea view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Side

A luxury stay in Manavgat awaits you at Alba Queen Hotel - Ultra All Inclusive. Within a short 5-minute stroll, you'll find Side West Beach and Genel plaj. Highlights at this all-inclusive property include 3 restaurants, 5 bars/lounges and a full-service spa. .A day of pampering can include hot stone massages, body scrubs and mani/pedis. The buffet restaurant, Ana, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The property's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. 8823 square feet (820 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Manavgat property, attractions include Aquapark and Side Harbor.

What's nearby

  • Side West Beach - 3 min walk - 0.3 km
  • Genel plaj - 3 min walk - 0.3 km
  • Süral Shopping Center - 19 min walk - 1.6 km
  • Aquapark - 4 min drive - 3.4 km
  • Evrenseki Public Beach - 5 min drive - 3.8 km

Getting around

  • Antalya (AYT-Antalya Intl.) - 58 min drive

Restaurants

  • ‪Foyer Bar - ‬11 min walk
  • ‪Alba Resort Hotel - ‬3 min walk
  • ‪Alba Royal Cubana / Küba A' la Carte - ‬5 min walk
  • ‪Alba Royal Hotel Alatan Restaurant - ‬1 min walk
  • ‪Alba resort aqua pool lounge bar - ‬5 min walk

About this property

Alba Queen Hotel - Ultra All Inclusive

Alba Queen Hotel - Ultra All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Alba Queen Hotel - Ultra All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as parasailing and windsurfing.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking is free.

This 5-star Manavgat property is smoke free.

  • 324 guestrooms or units
  • 5 buildings
  • 3 dining venues
  • 5 bars or lounges
  • Conference rooms
  • 8823 sq ft of conference space
  • 820 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Alba Queen Hotel - Ultra All Inclusive offers 324 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Manavgat property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Similar properties

Exterior
Side Star Resort - Ultra All Inclusive
Manavgat
  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 73 reviews
Side Star Resort - Ultra All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ana
  • Fish
  • Sunset Beach
  • Thai

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,823 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 5 buildings
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alba Queen Hotel - Ultra All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: TRY 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 11167

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Alba Queen
Alba Queen Hotel
Alba Queen Hotel Manavgat
Alba Queen Manavgat
Hotel Alba Queen
Queen Alba Hotel
Alba Queen Hotel Side
Alba Queen Side
Alba Queen Hotel All Inclusive Side
Alba Queen Hotel All Inclusive
Alba Queen All Inclusive Side
Alba Queen All Inclusive
Alba Queen Hotel All Inclusive
Alba Queen Hotel - Ultra All Inclusive Manavgat
Alba Queen Hotel - Ultra All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Alba Queen Hotel - Ultra All Inclusive?

Alba Queen Hotel - Ultra All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Alba Queen Hotel - Ultra All Inclusive?

Yep, Alba Queen Hotel - Ultra All Inclusive has a free self car park.

Are there any beaches close to Alba Queen Hotel - Ultra All Inclusive?

Yep, Alba Queen Hotel - Ultra All Inclusive is a short 3-minute walk from Side West Beach. Fun beach activities include volleyball, waterskiing and windsurfing.

Is there a spa on site at Alba Queen Hotel - Ultra All Inclusive?

Yep, there is an onsite spa at Alba Queen Hotel - Ultra All Inclusive. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Alba Queen Hotel - Ultra All Inclusive have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Alba Queen Hotel - Ultra All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Alba Queen Hotel - Ultra All Inclusive?

Alba Queen Hotel - Ultra All Inclusive features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Alba Queen Hotel - Ultra All Inclusive a romantic place to stay?

1 hot tub and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Alba Queen Hotel - Ultra All Inclusive.

Is Alba Queen Hotel - Ultra All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Alba Queen Hotel - Ultra All Inclusive is a hit with families.

Does Alba Queen Hotel - Ultra All Inclusive serve breakfast?

You bet, complimentary buffet brekkie is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Alba Queen Hotel - Ultra All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Alba Queen Hotel - Ultra All Inclusive?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Alba Queen Hotel - Ultra All Inclusive?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Alba Queen Hotel - Ultra All Inclusive?

No, pets and service animals are not allowed.

Alba Queen Hotel - Ultra All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 88 reviews
Rating 8 - Good. 27 out of 88 reviews
Rating 6 - Okay. 6 out of 88 reviews
Rating 4 - Poor. 5 out of 88 reviews
Rating 2 - Terrible. 7 out of 88 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pedram

Liked: Cleanliness, amenities, property conditions & facilities
A good hotel. This was my second time staying at this hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Bahar

Liked: Cleanliness, staff & service, amenities
Vandet i bruseren blev pludseligt alt for varmt og alt for koldt
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig personale, bra renhold og god mat! Stranda var fantastisk, ikke en eneste stein. Perfekt for barn. Vi hadde et fint opphold her. Skulle ønske at det var litt flere aktiviteter for baby mellom 1-2 år.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Hüseyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes leckeres Essen , Sauber und super Service. Danke nochmals Animation Team
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Zanne Broe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rigtig dejligt hotel

Rigtig godt hotel, god placering og super lækkert mad.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

muhammet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seneye tekrar gideceğiz ailecek.

Herkese merhabalar Antalya civarındaki otellerde rezervasyon yaptırdığımız zaman genelde tedirgin oluyordum. Bunun sebebi ise sunulan hizmetin kalitesi ve çalışan personellerin kalitesizliği ihtimalleriydi. Alba queen ile bunu aştık gibi. Otel gerçekten temiz personelleri güler yüzlü ve ilgililerdi. Herhangi bir sorun olduğunda hemen müdahale edip yardımcı olmaya çalışıyorlar. Pastane kısmını çok sevemedim ama yemekleri leziz ve taze. Tatile çıkıp kim kötü yemek yemek ister ki ? Alba queen bunun farkında ve özellikle akşam yemekleri çeşidi çok fazla. Suyu Berrak ayaklarınızın altında güzel güzel balıklar yüzdüklerini görebiliyorsunuz hiç taş Kayalık cam gibi geçici şeyler yoktu. Oteldeki bazı eşyaların eski olduğu belirli belli ama bu kalite etki eden bir neden değil ayrıca eşyaların biraz eski olması Fiyatı düşürücü gibi bu otele tam bir fiyat performans yeri de yapıyor çünkü Otel bu eşyaları yenilediği zaman bu sefer otelin fiyatları yükselmek zorunda kalacak ben buna hiç takılmadım Kimsenin de takılacağını zannetmiyorum önemli olan eşyalar bakımından temiz ve düzenli olması. Sonuç ; Ben ailece gittim toplam 7 kişiydik çok keyif aldık tam bir fiyat performans canavarı yemekleri güzel sahilli muhteşem pişman olmayacağınızı düşünüyorum.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel was amazing the only down fall was they didn't have entertainment because of covid 19. Apart from that it was an excellent holiday
Stayed 2 nights in May 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Worst reception service I have ever seen

No kids club, no entertainment, food is tasteless and worst of all is the reception staff. In the room says call 99 for anything called 5 times in 3 different days, NO answer and when complained about it at the reception they didnt want to hear. Waiters are very polite and helpfull but thats all about it. Good location and good beach.
Stayed 4 nights in Apr 2021
Verified

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel muhteşem hizmet zaten 10 numara odalar tertemiz gayet güzel bir tatildi.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel! Alles schön sauber. Gutes essen.. Personal vielleicht mal ein wenig überfordert, da zu viele gleichzeitig etwas von einem wollen. Aber wenn man sich nicht zu schade ist selbst Getränke zu holen, fällt das nicht auf. Der Strand und die Anlage ist der Wahnsinn und jeden Franken Wert den er uns gekostet hat. Wir waren begeistert.
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Mehmet Suat

Liked: Cleanliness, property conditions & facilities, room comfort

Kesinlikle masaj spa kullanmayın

İlk girişteki rezervasyon durumu hariç hepsi iyi derecedeydi yemek konusunda başarılar tavuğa talim etmiyorlar hamam spa konusunda oldukça yetersiz Bence otelin kalitesine hiç yakışmıyor
Verified

10/10 Excellent

apo0738

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super

hotel can tell just super*service eat meat room clean all super and cheap to this servis
Verified

8/10 Good

mourad

Godt ophold

Dejligt hotel samt mad på hotellet. Ren og pænt hotel
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nära strand

Dåligt mat. Fins ingen internet i rummet ...............
Verified

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GÜZEL

Otel personel ve hizmet olarak yeterli,odalar temiz,yemekler çeşitli ve leziz.Tekrar kalınabilir.
Verified

8/10 Good

M.Ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sahilde Yürümek için Güzel.

Otelin gene mekanları soğuktu,Animasyon ise sıfır.Hala Orta Yaş gurubu miasafirlere tombala oynatmaya çalışıyor.Yemkler fena değil. Tatlılar ise zırva.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

NOT 5 star standard - very disappointed!

I was so disappointed. Myself and some friends stayed at this hotel to celebrate a 30th birthday - what a disappointment from the minute we tried to book in! To start off, we were told that the room we had booked on line was not available at this hotel ? but we would be given an alternative room. We agreed and went to unpack. I have stayed on other 5 star hotels in this area and have always been provided with robe. slippers, toiletries, alcohol in mini bar etc none of which were in our room. When I went to ask why the receptionist asked me "what I expected for the price I had paid and as I was only there for 1 night, it shouldn't matter". I explained that I was offended by his comments and asked to see the manager only to be told he WAS the manager!. There were many other people also complaining about various things so I know it was not only me! I went on to ask what entertainment was on that evening only to be told that there wasn't any. There was only 1 bar with a small TV in the corner, no music, no atmosphere or anything. Wifi was very hit and miss and we had to go and ask for assistance several times. It was not available in any rooms. On a positive note - the food was great and the 1 waiter working in the bar was super. I did fill in the questionnaire and asked someone to contact me as no Customer Relations staff were available during my stay. My friend certainly had a 30th birthday to remember. Shame it is for all the wrong reasons!
Verified

8/10 Good

diggers

Liked: Cleanliness, room comfort

Nice hotel good food but day activities nil

Been here 4 times. Nice clean hotel with good food but missing extras this year. Daytime animation not good we're lazy especially the lady who did nothing but flick her hair. No shooting no night water polo less discos no managers cocktail party. Bar staff all left due to new manager who does not talk to guests will not be returning again sorry alba you were great but now only good
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

..sehr grosses Hotel..

netter empfang..zimmer waren ordentlich...der Service auch...die kellner unaufdringlich aber kompetent...die reichhalige buffet musste einfach für jeden etwas bieten,wer etwas anderes behauptet,sagt die Unwahrheit :) das einzige,was ich tatsächlich zu bemängeln habe war,dass sich alle deutschn Urlauber streng daran hielten bitte auch all ihre Klischees jeden tag ordentlich zu bedienen..jede morgen um 6 lagen sämtliche Handtücher fein ordentlich auf alle liegen am pool und gleichzeitig auch am strand (weil man sich nicht entscheiden konnte wo man den tag letztendlich verbringen möchte ) verteilt....deswegen gilt mein dank diesmal ausschliesslich den deutschen Touristen..BRAVO habt ihr SEHR GUT gemacht !!!!
Verified

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Hotell i bra skick, rent o välskött. Trevlig personal. Dock stenhårda sängar och en aircondition som var ursel, dessutom stängde man av elen en natt, ingen sömn den natten... Restaurangbesök x två per vecka (findining?) var i princip samma mat som på buffen, dåligt med tanke på att man fick betala extra för att äta på dessa.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

2.5*, not 5*

On our recent visit to Alba Queen hotel, our hopes were high. Unfortunately, the expectations were not met in most areas. While the entertainment group and servers were friendly (albeit maybe overly so), the reception and guest relations were far from it. When we wanted to make a restaurant reservation, the reception staff directed us to the guest relations who was not present; when we finally managed to meet her, we heard that the restaurant had been booked for the next 4 days, way past our departure date. The most disappointing was the departure, when we were asked to pay 5euros for ordering the taxi to the airport. The fact that a) we didn't have cash and b) dealt in either Turkish lira (their local currency) or British pound (our currency) seemed to surprise the staff clearly offended them. The beds were as hard as rocks- not what you would expect from a 5* hotel, even by Turkish standards. All in all, the place was not bad, if you set your expectations low, and consider it to be a 2,5* resort.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The front desk staff seemed overwhelmed even though the hotel wasn't particularly busy, but overall it was a nice place to stay.
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Ist wie ein altes 3 Sterne Hotel

Hotel liegt zwar sehr nah an Meer, aber das war dann auch schon alles positives! Das Essen ist eine Katastrophe . Das Buffet schaut aus und schmeckt auch so wie in einer Jugendherberge. Lieblos angerichtet. Obst einfach nur in große Schalen gepackt , Marmelade einfach in riesige Schälen . Ambiente ist auch quasi gleich Null. Ein typisches billig Hotel . Hat absolut keine 5 Sterne verdient. Sauna sieht aus wie aus den 80er Jahren , klein und schäbig. Die Bar wird abends Beklagter von den Kampftrinker die alles umsonst saufen wollen , sieht ja eh wie eine Trinkhalle am Bahnhof aus, total unschönws Licht... Würde niemals dort noch einmal hin...
Verified

2/10 Terrible

Baby Yigit

Disliked: Staff & service, property conditions & facilities, room comfort

Kein Kinderfreundliches Hotel

* Für Kleinkinder ein Alptraum: Zustellbett ja, Matratze nein. Nach der Erklärung ist das System so bei Alba Hotels ! Statt Matratze sollen Kinder über Decken schlafen ! Erstickungsgefahr ist ja egal. Auch nach der Reklamation keine Aktion ! * Sie buchen für 2, also Kind darf kein Handtuch bekommen, der soll ja letztendlich nicht duschen ! Nach der 2. Reklamation bekommt man ein 3. Tuch. * Die Angaben beim Expedia stimmt nicht über das Babyecke im Restaurant. Es ist nur Mikrowelle und Babykostwärmer. Kein Sterilisator, kein Püree. OK, die bereiten es vor, wenn man sich wünscht aber es hat 3 Tage gedauert bis es wirklich reibungslos lief.