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Heritage Suites Hotel

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

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Photo gallery for Heritage Suites Hotel

Colonial Suite Pool | Bathroom
Exterior
Heritage Rooms
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Colonial Family Suite With Jacuzzi | Bathroom amenities
Reviews
9.6

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • Restaurant

Explore the area

Map
Wat Polangka, Phum Slok Kram, Siem Reap, 17000
  • Popular LocationAngkor National Museum8 min walk
  • Popular LocationPub Street2 min drive
  • Popular LocationAngkor Night Market2 min drive
  • AirportSiem Reap Angkor Intl. Airport (SAI)57 min drive

Room options

View all photos for Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace

Romantic Bungalow, 1 King Bed, Terrace

Highlights

Garden
Terrace
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Suite Pool

Colonial Suite Pool | View from room

Colonial Suite Pool

Highlights

Deck/patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi

Colonial Family Suite With Jacuzzi

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 105 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Heritage Rooms

Heritage Rooms

Heritage Rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Pillow menu
Ceiling fan
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Residence

The Residence

The Residence

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private plunge pool
Private outdoor hot tub
  • 160 sq m
  • Sleeps 3
  • 1 King Bed

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for 1 night
includes taxes & fees
16 May - 17 May
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About the area

Siem Reap

A luxury stay in Siem Reap awaits you at Heritage Suites Hotel. Within steps you'll find Miniature Replicas of Angkor’s Temples and Charles de Gaulle Road within a short 5-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, Swedish massages, body wraps and body scrubs along with access to the sauna. The fine-dining restaurant, Heritage Restaurant, serves Asian cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the sauna and pool loungers as well as access to bike hire. 861 square feet (80 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute walk of this 5-property class Siem Reap hotel, attractions include Pub Street and Angkor Night Market.

What's nearby

  • Angkor National Museum - 8 min walk
  • Siem Reap Royal Residence - 10 min walk
  • Old Market Area - 2 min drive
  • Pub Street - 2 min drive
  • Angkor Night Market - 2 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • Pho Pho Restaurant - 11 min walk
  • Starbucks - 12 min walk
  • Phanha Khmer Restaurant - 4 min walk
  • Green Suki Soup - 11 min walk
  • The Heritage Restaurant - 1 min walk

About this property

Heritage Suites Hotel

Luxury hotel with 2 restaurants and full-service spa
Heritage Suites Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Heritage Suites Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Siem Reap hotel.

  • 26 guestrooms or units
  • 25 buildings
  • 2 dining venues
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2006
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Heritage Suites Hotel offers 26 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, Hungarian, Japanese, Khmer, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available for a fee: USD 15 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bamboo Bar
  • Heritage Restaurant
  • Wine Bar

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 25 buildings
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Designated smoking areas
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Heritage Suites Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 120
  • New Year's Eve (31 December) Gala Dinner per child: USD 60 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 for adults and from USD 10 for children
  • Rollaway bed fee: USD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number L001-100099777

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Hotel Suites
Heritage Suites
Heritage Suites Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Siem Reap
Heritage Hotel Siem Reap
Heritage Siem Reap
Heritage Suites Hotel Relais And Chateaux
Heritage Suites Hotel Hotel
Heritage Suites Hotel Siem Reap
Heritage Suites Hotel Hotel Siem Reap

Frequently asked questions

What is the cancellation policy at Heritage Suites Hotel?

Heritage Suites Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Heritage Suites Hotel?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Heritage Suites Hotel on 13 May 2024 start from NZ$160.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Heritage Suites Hotel?

Yep, Heritage Suites Hotel has a free self car park.

Is there a spa on site at Heritage Suites Hotel?

Yep, there is an onsite spa at Heritage Suites Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Heritage Suites Hotel have a pool?

Heritage Suites Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Heritage Suites Hotel?

Heritage Suites Hotel features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Heritage Suites Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Heritage Suites Hotel.

Is Heritage Suites Hotel family-friendly?

You bet! With amenities like kids' meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise Heritage Suites Hotel is a hit with families.

Does Heritage Suites Hotel serve breakfast?

Yeah, full breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Heritage Suites Hotel?

No, Heritage Suites Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Heritage Suites Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Heritage Suites Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Heritage Suites Hotel?

No, pets and service animals are not allowed.

Is there a golf course on site at Heritage Suites Hotel?

There is a golf course next to Heritage Suites Hotel.

Heritage Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 197 out of 251 reviews" "
Rating 8 - Good. 40 out of 251 reviews" "
Rating 6 - Okay. 11 out of 251 reviews" "
Rating 4 - Poor. 3 out of 251 reviews" "
Rating 2 - Terrible. 0 out of 251 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Stayed 2 nights in Jan 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Heritage Suites delighted us at every turn during our stay. The hotel is beautifully appointed, the staff is friendly and attentive, and the location is within walking distance of restaurants and shopping. If I could award more than 5 stars, I would. I’ll definitely stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Grant, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What sets this property apart is the wonderful staff, who are so friendly and grateful for your stay - they even learned my name after a couple days. The property is safe, clean, and luxurious. The bungalows give it a private home feeling. The only improvement this property could use is either a site-level water purifier, or a water purifier in each room, because the tap water comes out very faintly brown and smells faintly of sulfur. This is not a criticism of the hotel because it is likely every unfiltered water spigot in Siem Reap has this issue. The water was fine to shower in and bath and they provide bottled water for brushing teeth, but a site-level filter or room-level filter would be the only upgrade I'd made to this otherwise flawless property. Highly recommended to stay here!
Stayed 1 night in Jan 2024

10/10 Excellent

KAIJIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was beautifully decorated “Happy 9th Anniversary” with roses and rose petals 🌹 They have a steam room so awesome for the early morning steam bath and before swimming in the pool. I feel we had the best tour guide Mr Sothea and driver Mr Somedy. We may have done our back homework before going on the tour. Mr Sothea has given us more value with the history of Cambodia. His family and himself as a veteran soldier living it till today. We could see how the past between and present link to temples and mountains we were going to see. He is very clear in English language. He fulfills the fun facts of the building dimensions of the buildings and the moat around them. Very clear the year and event happened like a scholar knowing location of every line in the history book. Best of all emotifying the backstories of the buildings, carvings and statues, bringing them to life. We were like little kids listening in awe! Following every word and voice tonality to look forward to the next mind and emotion stimulation of the joys, the sorrows, passions and happiness like a mind movie. He is a good planner with the trips well thought out like a story board and always on top of what we’d do next. A very fit new grandfather who would climb every wall and “mountain” together with us. I just (want to) feel like every other tourist is envious of us having Sothea to be physically present, filling us up with education, leading us with smooth processes of every cognitive step.
Stayed 3 nights in Jan 2024

10/10 Excellent

LAM CHAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was spacious and the facilities such as the private pool, jacuzzi and steam room were great and we enjoyed using them. It would have been even better if the jacuzzi had temp control as water could be cold. The staff were personable and friendly esp Sinat who took the time to get to know us. We appreciate their pleasantness and constant attention. I would overall highly rate this boutique hotel. Location is nicely situated across the bridge from the main shopping belt. Even then it was no prob using Grab or tuktuk to get around.
Stayed 5 nights in Nov 2023

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Nov 2023

10/10 Excellent

Irela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2023

10/10 Excellent

Melinda, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I almost wanted to live there. Went for one night, stayed for three. Incredibly beautiful property, lush gardens and grotto pool, staff became like family, beautiful spa, TukTuk transportation. I will be back!
Stayed 1 night in Sep 2023

8/10 Good

Lai Man Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and of good style. The food is great and staff members are very friendly!
Stayed 2 nights in Aug 2023

10/10 Excellent

Tom

Stayed 5 nights in Jun 2023