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The Wood Family Retreat

Property class: 3.5

Photo gallery for The Wood Family Retreat

A pool area with lounge chairs and a building with a thatched roof.
A view of a pool area with wooden structures and palm trees.
A wooden cabin with a thatched roof, a wooden deck, and a staircase leading to a covered porch.
A spa room with a bed, massage table, and a table with a flower arrangement and various bottles.
A wooden house with a pool, outdoor furniture, and a thatched roof.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Veal, Chreav, Siem Reap, Siem Reap, 17252
  • Place, Angkor Wat Putt
    ‪14 min walk‬
  • Place, Eric & Thierry Stocker
    ‪3 min drive‬
  • Place, Angkor Wat
    ‪20 min drive‬

Room options

View all photos for Family Double Room, Pool View

A bedroom with a bed, a wooden wardrobe, a sofa, and a small table.

Family Double Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Twin Room, Pool View

A hotel room with two beds, wooden beams, a TV, a desk with a kettle, and a window with curtains.

Family Twin Room, Pool View

  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Bungalow, Pool View

A wooden building with a covered porch and a staircase leading to a deck.

Family Bungalow, Pool View

  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed
  • Free Wi-Fi

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About the area

Siem Reap

The Wood Family Retreat puts you in the heart of Siem Reap, within a 20-minute stroll of Angkor Wat Putt and Eric & Thierry Stocker. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The restaurant, Retreat, serves local cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Each morning free continental breakfast is offered between 6:30 AM and 9:30 AM. There's also free parking nearby, along with the convenience of a free airport shuttle. .Attractions within a 15-minute drive of this 3.5-property class Siem Reap hotel include Angkor Wat and Pub Street.

What's nearby

  • Angkor Wat Putt - 14 min walk - 1.2 km
  • Eric & Thierry Stocker - 3 min drive - 1.6 km
  • Pub Street - 7 min drive - 3.1 km
  • Old Market Area - 7 min drive - 3.1 km
  • Angkor Wat - 20 min drive - 9.9 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 57 min drive

Restaurants

  • ‪JOMNO - Modern Khmer Cuisine - ‬5 min drive
  • ‪HAVEN - ‬4 min drive
  • ‪Cuisine Wat Damnak - ‬5 min drive
  • ‪The Muffin Man - ‬5 min drive
  • ‪Tavern - ‬15 min walk

About this property

The Wood Family Retreat

The Wood Family Retreat offers its guests a full-service spa and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. The business-friendly The Wood Family Retreat also features a garden, dry cleaning/laundry services, and room service (during limited hours). A roundtrip airport shuttle is free (available 24 hours).

This 3.5-star Siem Reap hotel is smoke free.

  • 5 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Wood Family Retreat offers 5 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and bidets.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour free return airport shuttle at scheduled times and on request

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Retreat

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Fan
  • Free international calls
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Union Pay and cash.

Property is also known as

The Wood Family Retreat Hotel
The Wood Family Retreat Siem Reap
The Wood Family Retreat Hotel Siem Reap

Frequently asked questions

Is there a spa on site at The Wood Family Retreat?

Yep, there is an onsite spa at The Wood Family Retreat.

Does The Wood Family Retreat have a pool?

The Wood Family Retreat has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is The Wood Family Retreat family-friendly?

You bet! With amenities such as a deli and a free airport shuttle, as well as children's slippers in the guestrooms, it's no surprise that The Wood Family Retreat is a hit with families.

Does The Wood Family Retreat serve breakfast?

Yep, complimentary continental breakfast is on offer daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at The Wood Family Retreat?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at The Wood Family Retreat?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Wood Family Retreat?

Check-in begins at 6:00 AM. Check-out time is noon.

The Wood Family Retreat Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to traveling,

The hotel is new it’s very bigger room and nice swimming pool, good breakfast, only 2.3 km from pup street but get easy the hotel arrange tuk tuk to center take only 10 minutes, Staff very friendly, I recommend this hotel for other traveling,
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Expedi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do never book this hotel!!!

The worst place. All the photos must be taken just after it opens. Nothing looks like the picture. Beyond the place is run down, charging for swimming pool usage our booking was not honoured. First want to charge as again even we paid already at Hotel.com. Happen to other guests as well. Then I wanted the hotel manager to sort this out with hotel.com and she didn't even pick up the phone when hotel.com called. Worst nightmare in 20 years of traveling.
Stayed 3 nights in Apr 2022
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel notifies me that there is no room until the day of check-in and asks me to cancel the reservation，help Me check cancel already?
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy bungalows and friendly staff

A very nice place to stay with cozy bungalows and friendly staff. They are able to arrange tours and transportation at reasonable rates, and as a relatively new business are trying to make a good name by doing their best in all areas. The restaurant food was very nice, including the breakfast provided each day and it is set in a nice garden which is a treat after the dust and heat around the city.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020