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Aqueen Heritage Hotel Joo Chiat

3.5 star property

Photo gallery for Aqueen Heritage Hotel Joo Chiat

Reception
Front of property
Deluxe Double or Twin Room
Interior detail
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View map
51 Joo Chiat Road, Singapore, 427373
  • Place, Joo Chiat Complex
    ‪1 min walk‬
  • Place, Geylang Serai New Market
    ‪3 min walk‬
  • Place, Tanjong Katong Complex
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪20 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Singapore

Aqueen Heritage Hotel Joo Chiat places you steps from Geylang Serai New Market and within a 15-minute stroll of Tanjong Katong Rd. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Geylang hotel include Gardens by the Bay and Marina Bay Sands Casino.

What's nearby

  • Joo Chiat Complex - 1 min walk - 0.1 km
  • Geylang Serai New Market - 3 min walk - 0.3 km
  • Tanjong Katong Complex - 5 min walk - 0.5 km
  • Paya Lebar Square - 10 min walk - 0.9 km
  • Tanjong Katong Rd - 12 min walk - 1.0 km

Getting around

  • Paya Lebar Station - 12 min walk
  • JB Sentral - 58 min drive
  • Changi Airport (SIN) - 19 min drive

Restaurants

  • ‪Hjh Maimunah Restaurant - ‬1 min walk
  • ‪Joo Chiat Hotel - ‬1 min walk
  • ‪Fairprice - ‬1 min walk
  • ‪Chew N Chat Food Court - ‬3 min walk
  • ‪Sha Zah Confectionery - ‬2 min walk

About this property

Aqueen Heritage Hotel Joo Chiat

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Aqueen Heritage Hotel Joo Chiat also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

  • 70 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Aqueen Heritage Hotel Joo Chiat offers 70 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 15 for adults and SGD 7.50 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aqueen Heritage Hotel Joo Chiat

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 15 for adults and from SGD 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Joo Chiat Singapore
Aqueen Heritage Joo Chiat
Aqueen Heritage Joo Chiat
Aqueen Heritage Hotel Joo Chiat Hotel
Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Hotel Joo Chiat Hotel Singapore

Frequently asked questions

What is the cancellation policy at Aqueen Heritage Hotel Joo Chiat?

Aqueen Heritage Hotel Joo Chiat offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Aqueen Heritage Hotel Joo Chiat?

Yep, Aqueen Heritage Hotel Joo Chiat has a free self car park.

Are there any beaches close to Aqueen Heritage Hotel Joo Chiat?

The closest beach to Aqueen Heritage Hotel Joo Chiat is Tanjong Beach (11.2 km).

Does Aqueen Heritage Hotel Joo Chiat serve breakfast?

Sure does, buffet brekkie is on offer daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Aqueen Heritage Hotel Joo Chiat?

No, Aqueen Heritage Hotel Joo Chiat does not offer an airport shuttle service.

Is there a bar or restaurant at Aqueen Heritage Hotel Joo Chiat?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Aqueen Heritage Hotel Joo Chiat?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Aqueen Heritage Hotel Joo Chiat?

No, pets and service animals are not allowed.

Aqueen Heritage Hotel Joo Chiat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 134 reviews
Rating 8 - Good. 56 out of 134 reviews
Rating 6 - Okay. 21 out of 134 reviews
Rating 4 - Poor. 5 out of 134 reviews
Rating 2 - Terrible. 1 out of 134 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kalwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Geylang Area Hotel

My most recent stay at Aqueen Heritage Hotel was very satisfying. Hotel lobby and room are clean and welcoming as always. Great shopping and eateries are close by. As usual, Mr. Hamid is very welcoming and friendly, making the stay even more pleasant.
Stayed 4 nights in Nov 2019
Verified

6/10 Okay

simyee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Room condition

room super small compared to last time i stay, only bed almost near to to wall, only have 1 side can go up to bed. no place to open my luggage. Lighting at toilet too dark. Sound prove need to improve, can heard sound from beside room and door bang sound and person talk at walkway.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Nurfarhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but could do with some improvements

Place looks better then normal stay hotels, but could have some improvements. 1) the room I stayed (318) can't watch YouTube or netflix with the smart TV, would be nice if there's cable channels other then local channels. 2) at early morning some one tried to open my room room. Luckyly I latched the door. Think it was a staff cos mumbled about open wrong room. 3) been 3 weeks and my deposit has not been returned. Overall I'm still happy. Would return again soon.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean property but difficult to contact them by phone for reservations due to limited opening hours. Breakfast was luke warm and limited in choice. Otherwise clean, accessible and safe.
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean; good staff support. Window should have the shutter opened to allow view outside.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Chun-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適的商務出差

房間有點小，早餐有點虛，只有炒飯而已，但整體來說還算可以！
Stayed 1 night in May 2019
Verified

10/10 Excellent

Libra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value stay

Cozy hotel, staffs were friendly and nice
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Cyntia Xiuk Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality of service

Excellent room service ! All the staffs very helpful and polite! Will come back again.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment. Nice neighborhood and lots of interesting plc
Stayed 1 night in May 2019
Verified

10/10 Excellent

SyedImranAhmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think over all my sty was satisfactory and it’s a reasonable price hotel. Amenities are also close by and ease of traveling too. Room itself was neat and clean. I would definitely consider again.
Stayed 5 nights in Apr 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Dated and overpriced

The carpet looks to be from 60 years ago and the bathroom floor wasn't very clean. The Wi-Fi keeps dropping connection and the connections is often slow. The staff would also rarely smile or even try to acknowledge your presence. I also went in expecting that the laundry would be by weight but it was by piece... It would have cost me over 120 for a small laundry. The bed was comfortable though... Overall, it is a very dated hotel that is way overpriced.
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and comfortable

I booked Queen bed room. The room is clean and neat. Although is small room but still comfortable. TV only broadcast SG channels. Bed is soft enough for me and not too hard. Only the pillow too soft to me. Their staff are polite and helpful.
Stayed 5 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Clean room, comfortable, nice staff, safe area, about 10-15min walk from MRT station.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

宇璿

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

good
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to fabulous restaurant, shopping and transport.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveller

Clean hotel, close to food court. My room is a bit noisy.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

YOSHITAKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

宿泊した感想です

ホテル自体は駅から距離はありますが、周辺は飲食やショッピングには便利で、コンビニも近くにあります。部屋には冷蔵庫もあり、買った食品を保存しておくのも便利です。一つ不満だったのは、フェイスタオルが備えていなかったことで、全てバスタオルで拭かなけれならなかったです。
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Kalwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel

Great boutique hotel in Geylang Serai. Good food is plentiful in the area. Good transportation links as well. And Mr. Hamid was very welcoming. Room was compact but sufficient.
Stayed 4 nights in Oct 2018
Verified

10/10 Excellent

taro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルのスタッフは気さくで親切です。静かな立地で近所に飲食店も多くスーパーも隣にあるので何かと便利です。
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfy place for staycation

Location is good. Have place to eat and drinks within walking distance. Room maybe slightly small. But good for couple.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Extremely slow check in. Room key card failed twice.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Best Value

This hotel always delivers great value.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Darren

Liked: Cleanliness

Smoking room

Smoking room does not have windows and stuffy when smoking
Stayed 1 night in Sep 2018
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded rooms have comfortable mattress and sheets. I got a very small room with no window, but I was well rested and enjoyed the quality for price paid.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Nas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for staycation and holiday

We had a great and pleasant stay. We managed to extend our stay for the weekend thanks to the helpfullness of the staff.
Stayed 3 nights in Aug 2018