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Ascott Orchard Singapore

5.0 star property
Luxury hotel connected to a shopping centre in Singapore with an outdoor pool

Photo gallery for Ascott Orchard Singapore

Outdoor pool, pool loungers
Exterior
Deluxe Suite, 1 Bedroom
Lobby
Fitness facility

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • Breakfast available
  • 24/7 front desk
The current price is NZ$507
includes taxes & fees
31 Aug - 1 Sept

Explore the area

Map
11 Cairnhill Road, Singapore, 229724
  • Orchard Road
    ‪3 min walk‬
  • Bugis Street Shopping District
    ‪2 min drive‬
  • Mustafa Centre
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Executive Studio

Executive Studio

Executive Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premier Studio

Premier Studio

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

1 bedroom, in-room safe, desk, soundproofing

Premier Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

1 bedroom, in-room safe, desk, soundproofing

Premier Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio (Murano)

Eco-friendly toiletries, hair dryer, bathrobes, bidet

Studio (Murano)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Pierre)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom (Pierre)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Soho)

1 bedroom, in-room safe, desk, soundproofing

Suite, 2 Bedrooms (Soho)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Washer/dryer
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Singapore

Ascott Orchard Singapore places you in the centre of Singapore, connected to a shopping centre and within a short 5-minute stroll of Orchard Road and The Paragon. Highlights at this luxury hotel include a restaurant and an outdoor swimming pool. .Enjoy the gym, kids' swimming pool and pool loungers. Plus you'll find a 24-hour front desk, dry cleaning/laundry services and a porter/bellboy. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. .Within a 30-minute walk of this 5-property class Orchard hotel, attractions include Bugis Street Shopping District and Singapore Botanic Gardens.

What's nearby

  • Orchard Road - 3 min walk - 0.3 km
  • ION Orchard - 7 min walk - 0.6 km
  • Bugis Street Shopping District - 2 min drive - 1.9 km
  • Mustafa Centre - 3 min drive - 2.7 km
  • Marina Bay Sands Casino - 5 min drive - 4.5 km

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 33 min drive
  • Singapore (XSP-Seletar) - 22 min drive

Restaurants

  • ‪Greyhound Cafe - ‬3 min walk
  • ‪Gastronomia Da Paolo - ‬3 min walk
  • ‪Ps.Cafe - ‬3 min walk
  • ‪So Pho - ‬3 min walk
  • ‪Crystal Jade Golden Palace - ‬3 min walk

About this property

Ascott Orchard Singapore

Luxury hotel connected to a shopping centre in Singapore with an outdoor pool
There's a restaurant on site. Ascott Orchard Singapore offers its guests a kids' pool, an outdoor pool, and a fitness centre. The luxury Ascott Orchard Singapore also features dry cleaning/laundry services, a porter, and a lift.

This 5-star Singapore hotel is smoke free.

  • 220 guestrooms or units
  • 20 levels
  • Built in 2016
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Ascott Orchard Singapore offers 220 air-conditioned accommodations with espresso makers and a safe. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, bidets, hairdryers and toothbrushes and toothpaste.

Cable televisions are provided. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Lobby

Hilton Singapore Orchard

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 747 reviews
The price is NZ$439
includes taxes & fees
28 Aug - 29 Aug
Hilton Singapore Orchard

Property amenities

Internet

  • Available in all rooms: High-speed internet

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; SGD 35.97 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Outdoors

  • Pool loungers

Accessibility

  • Lift (91 centimetre wide door)

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in
This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 143.88 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately SGD 35.97 per person
  • Rollaway bed fee: SGD 143.88 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Union Pay and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore Hotel
Ascott Orchard Singapore Singapore
Ascott Orchard Singapore (SG Clean)
Ascott Orchard Singapore Hotel Singapore

Frequently asked questions

What is the cancellation policy at Ascott Orchard Singapore?

Ascott Orchard Singapore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ascott Orchard Singapore?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Ascott Orchard Singapore on 31 Aug 2025 start from NZ$506.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ascott Orchard Singapore?

The closest beach to Ascott Orchard Singapore is Siloso Beach (6.1 km).

Does Ascott Orchard Singapore have a pool?

Ascott Orchard Singapore has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Ascott Orchard Singapore family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Ascott Orchard Singapore is a hit with families.

Does Ascott Orchard Singapore serve breakfast?

Sure does, full breakfast is on offer weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Ascott Orchard Singapore?

No, Ascott Orchard Singapore does not offer an airport shuttle service.

Is there a bar or restaurant at Ascott Orchard Singapore?

Yep, you can grab a meal at Ascott Orchard Singapore's onsite restaurant.

What time are check-in & check-out at Ascott Orchard Singapore?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ascott Orchard Singapore?

No, pets are not allowed.

Ascott Orchard Singapore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 352 reviews
Rating 8 - Good. 117 out of 352 reviews
Rating 6 - Okay. 20 out of 352 reviews
Rating 4 - Poor. 11 out of 352 reviews
Rating 2 - Terrible. 7 out of 352 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate and reward familiarity and personalized service. Was not the greatest for this trip but I can live with it for now.
Stayed 10 nights in Apr 2025

6/10 Okay

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
There was no hot water 85 percent of my stay. Complained twice, first time they implied that i did not know how to use controls, second time they had me run the kitchen tap, sink tap and shower controls continuously for 5 to 10 minutes before taking a shower. This only worked 15 percent of the time. Otherwise i love the hotel.
Stayed 10 nights in Mar 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Top Choice in Singapore – Always a Fantastic Stay! Having stayed at Ascott Orchard Singapore multiple times, I can confidently say that their exceptional service and attention to detail make all the difference. From check-in to departure, every experience here is seamless, warm, and welcoming. The team goes above and beyond to ensure guests feel valued. They are responsive and efficient for any requests - it's one of the things that set them apart. Beyond the service, the rooms are spacious, clean and well maintained. The location is unbeatable—right in the heart of Orchard Road, making shopping, dining, and business meetings incredibly convenient. Ascott Orchard Singapore has truly become my go-to accommodation in the city. A big thank you to the amazing team for their hospitality—I look forward to my next stay!
Stayed 5 nights in Mar 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.
Stayed 5 nights in Mar 2025

10/10 Excellent

Reynaldo Ruiz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and we were happy with its cleanliness, well-appointed units, convenient location and friendly/professional staff. My husband and I were surprised to have learned that we were upgraded to a one-bedroom unit when we never requested it. This made our stay in Singapore extra special and memorable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2025

10/10 Excellent

Charles

Stayed 3 nights in Feb 2025

10/10 Excellent

Shelly- Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, staff was professional and kind.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hong Van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Service was professional and thoughtful. When the coffee machine in my room didn't work and I called the front desk, hotel staff came and fixed that almost immediately. The day of my checkout, the team ordered my taxi at 4:45 a.m. and called my room at 4:30 to check if I needed help with the luggage. Room is clean and up to date. Location is great with walking distance to shopping, restaurants, and public transit.
Stayed 2 nights in Jan 2025

10/10 Excellent

Harold

Stayed 2 nights in Jan 2025

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that I am able to get the same room each trip - that’s helpful for my frequent trips away from home. I know it is not always possible to fulfill such requests so I appreciate that the team at Ascott put in their best efforts to make it happen. Thank you so much!
Stayed 6 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Eng Cheng, Petaling Jaya

Liked: Cleanliness, amenities, property conditions & facilities
I really loved the hospitality throughout my first stay which is why I came back this trip, and also booked for future trips however, the welcome/friendliness/hospitality was somehow lesser than my first trip which had so impressed me. Don't know yet, let's see in my upcoming trip.
Stayed 13 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Almost perfect but a couple things..

Location, service, property condition was great. Only detractors were the slight odor in the hallways and the lack of regulation of the AC. Could not attain a comfortable temperature. It was either freezing cold or too hot. Was constantly turning off the AC when it got too cold.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eng Cheng, Petaling Jaya

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Nov 2024

8/10 Good

Teresa

Liked: Cleanliness, amenities
The refrigerator was not working
Stayed 3 nights in Oct 2024

4/10 Poor

Gunawan

Liked: Cleanliness
Disliked: Room comfort
THE SOUND AIR CON TOO LOUD,LIKE BLOWER AIR PLANE. I HAVE MOVED TO ANOTHER FLOOR,BUT AC SOUND IS STILL LOUD
Stayed 3 nights in Oct 2024

8/10 Good

poppy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, in the centre of busy Orchard rd, yet private and quiet
Stayed 2 nights in Oct 2024

8/10 Good

Aloysius

Conditions for hotel is old and not clean
Stayed 5 nights in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Harlene

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Hyder

Stayed 2 nights in Aug 2024

10/10 Excellent

Danny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place for families.
Stayed 4 nights in Aug 2024

10/10 Excellent

sharon

Travelled with group
Liked: Cleanliness, amenities, room comfort
Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.
Stayed 6 nights in Aug 2024

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024