Carlton Hotel Singapore

4.5 star property
Luxury hotel with 5 restaurants, steps from Cathedral of the Good Shepherd

Photo gallery for Carlton Hotel Singapore

Exterior
Lobby
Premier Room
Food and drink
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$362
includes taxes & fees
12 Feb - 13 Feb

Explore the area

View map
76 Bras Basah Road, Singapore, 189558
  • Place, Bugis Street Shopping District
    ‪1 min walk‬
  • Place, Bras Basah Complex
    ‪3 min walk‬
  • Place, Bugis Junction Shopping Center
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

Deluxe Room

9.0 out of 10
Wonderful
(332 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • City view

Executive Room

8.8 out of 10
Excellent
(69 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Eco-friendly toiletries
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Deluxe Room

  • Sleeps 2

Premier Room

  • Sleeps 2

Executive Room

  • Sleeps 2

Premier Club Room

  • Sleeps 2

Premier Room

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Eco-friendly toiletries
Separate bath and shower
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

Premier Club Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Club Lounge
Free minibar items
Smart TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

You may also like

About the area

Singapore

A luxury stay in the heart of Singapore awaits you at Carlton Hotel Singapore. Within steps you'll find Cathedral of the Good Shepherd and CHIJMES. Highlights at this hotel include 5 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Wah Lok, serves Chinese cuisine and is open for lunch and dinner. TUX Bar & Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 42337 square feet (3933 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a short walk of this 4.5-property class Downtown Core hotel include Bras Basah Complex and Singapore Art Museum.

What's nearby

  • Bugis Street Shopping District - 1 min walk - 0.0 km
  • Singapore Art Museum - 2 min walk - 0.2 km
  • Bras Basah Complex - 3 min walk - 0.3 km
  • Raffles City - 5 min walk - 0.5 km
  • Bugis Junction Shopping Center - 5 min walk - 0.5 km

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 60 min drive
  • Changi Airport (SIN) - 23 min drive

Restaurants

  • ‪Hakata Ikkousha - ‬2 min walk
  • ‪Tuxedo - ‬2 min walk
  • ‪Wah Lok Cantonese Restaurant - ‬1 min walk
  • ‪Ah Gong KKM - ‬1 min walk
  • ‪Food@bras Basah - ‬2 min walk

About this property

Carlton Hotel Singapore

Luxury hotel with 5 restaurants, steps from Cathedral of the Good Shepherd
Carlton Hotel Singapore offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 42337 square feet (3933 square metres) and includes conference space. A children's pool, a fitness centre, and a terrace are also featured at the luxury Carlton Hotel Singapore. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Singapore hotel.

  • 940 guestrooms or units
  • 26 levels
  • 5 dining venues
  • 42337 sq ft of conference space
  • 3933 sq. m of conference space
  • Built in 1988
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Carlton Hotel Singapore offers 940 air-conditioned accommodations with a safe and free newspapers. Smart televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 35 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Mosaic
  • Keijo
  • TUX Bar & Lounge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 42,337 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number L0040

We should mention

  • Pool access available from 7 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore Hotel
Carlton Hotel Singapore Singapore
Carlton Hotel Singapore (SG Clean)
Carlton Hotel Singapore Hotel Singapore

Frequently asked questions

What is the cancellation policy at Carlton Hotel Singapore?

Carlton Hotel Singapore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carlton Hotel Singapore?

As of 28 Jan 2026, prices found for a 1-night stay for 2 adults at Carlton Hotel Singapore on 12 Feb 2026 start from NZ$361.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Carlton Hotel Singapore?

Yep, Carlton Hotel Singapore has a free self car park. Onsite parking is limited.

Are there any beaches close to Carlton Hotel Singapore?

The closest beach to Carlton Hotel Singapore is Palawan Beach (6.3 km).

Is there a spa on site at Carlton Hotel Singapore?

Yep, there is an onsite spa at Carlton Hotel Singapore. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Carlton Hotel Singapore have a pool?

Carlton Hotel Singapore has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7 AM to 8:00 PM.

What luxury perks are available at Carlton Hotel Singapore?

Carlton Hotel Singapore features a full-service spa, an outdoor pool and 5 restaurants.

Does Carlton Hotel Singapore serve breakfast?

Yeah, our guests can't get enough of the buffet brekkie here! Served daily between 7:00 AM and 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Carlton Hotel Singapore?

No, Carlton Hotel Singapore does not offer an airport shuttle service.

Is there a bar or restaurant at Carlton Hotel Singapore?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Carlton Hotel Singapore?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Carlton Hotel Singapore?

No, only service animals are allowed.

Carlton Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1473 out of 2225 reviews
Rating 8 - Good. 551 out of 2225 reviews
Rating 6 - Okay. 124 out of 2225 reviews
Rating 4 - Poor. 47 out of 2225 reviews
Rating 2 - Terrible. 30 out of 2225 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Excellent location. Helpful and friendly staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
GREAT ROOM, GREAT LOCATIONI, LOVELY STAFF
Stayed 6 nights in Nov 2025

10/10 Excellent

Niranchana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good access to various MRTS and great service by the staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean rooms with great overall hotel facilities.
Stayed 3 nights in Oct 2025

4/10 Poor

Roger

Disliked: Cleanliness, staff & service, amenities
First night we arrived at around 12mn, our flight was delayed. At reception the room number was not clearly written on the key packet, had to return to reception twice to get the room number. In the room there was only one bed I had requested two beds, I had made my booking many months ago. The bed sheets were all stained. There was water which had leaked through from the shower(I am assuming it was from the shower)all over the toilet floor. Requested take away breakfast as we had an early flight, had paid for breakfast, Did not get it. I did give reception 2 days notice the need for a take away breakfast.
Stayed 5 nights in Oct 2025

10/10 Excellent

Estaban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice there was a mall in walking distance.
Stayed 1 night in Oct 2025

10/10 Excellent

Arthur

Stayed 4 nights in Oct 2025

10/10 Excellent

Melville

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Excellent stay with professional ,courteous and helping staff . Rooms were well spaced and a excellent bed for a comfortable to rest.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was absolutely perfect!
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing more to add
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,service and all around great quality!
Stayed 9 nights in Oct 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ralph

Liked: Cleanliness
Great hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan, Holmes Chapel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff and absolutely immaculate
Stayed 4 nights in Oct 2025

6/10 Okay

VIJESHNA

Liked: Cleanliness, amenities, property conditions & facilities
Overall I enjoyed my stay with some exceptions. The Reception staff are in much need of some extra training on providing better quality customer care and service. The first experience a Guest encounters is with the reception staff. It is imperative that they are well prepared to deal and handle their duties and responsibilities appropriately and with the utmost professionalism, integrity and respect. I was disappointed and found the 2 female reception staff to be dismissive and rude. During my check in with Sharmilah and another lady who was nonchalant about my request to checkout just an hour later. She and another employee weren’t bothered to fulfil my request Mind you I had spent 9 days at this hotel. Unsatisfactory experience with the reception staff. Next the Concierge staff were wonderful and extremely helpful and very friendly. Thank you and well done Concierge staff! Keep up the great work. A special thanks to Siva abd Viji who were always ready to help make everything better. Secondly, a big thank you to the Housekeeping staff who were so efficient and responsively helpful whenever I needed something. Thank you for your service. The Cafe staff member Raziah was rude and unhelpful when I told him that the pie I was served was not hot enough. Oh we followed the settings. So, what does that mean, that if someone wants something a little hotter than it’s not possible? Ridiculous attitude. Kindly provide better training for better customer service and care.
Stayed 9 nights in Oct 2025

10/10 Excellent

EUNJU

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 3 nights in Oct 2025

8/10 Good

Nontobeko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service from staff. Spacious room with all the usual amenities. Very convenient location with large shopping centre and MRT station across the road.
Stayed 1 night in Oct 2025

10/10 Excellent

Shamalan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Room always clean and ready each day we arrived back. Excellent service, we didn't use the pool, but it looked good. Nice restaurant and lovely bar with friendly staff. Best of all it's located very conveniently, walkable most places and right next to raffles city shopping center and easy walk to other places and numerous restaurants. Within 10 mins drive of pretty much everything, even Sentosa was within 20 mins taxi away. Highly recommend this hotel and will be back next time we're in Singapore!
Stayed 10 nights in Oct 2025

8/10 Good

Scott Richard

Stayed 5 nights in Oct 2025

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I often stay here due to the location And high standards. The staff were very hejpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect in Carlton hotel , thanks you for everything and I very recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan Neil, Ashington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is superb. It is modern, clean and the staff amazingly friendly. The hotel has all the amenities you could want. It is ideally located to everything in Singapore, especially Raffles Long Bar which is 50 yards away. If you want a great hotel this is it.
Stayed 10 nights in Oct 2025