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Conrad Singapore Marina Bay

5.0 star property
Luxury hotel connected to a shopping centre in Singapore with 4 restaurants

Photo gallery for Conrad Singapore Marina Bay

Outdoor pool, open 7:00 AM to 10:00 PM, free pool cabanas, pool loungers
Presidential Suite | Living area
4 restaurants, breakfast, lunch, dinner served; international cuisine
View from property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$583
includes taxes & fees
3 Jan - 4 Jan 2026

Explore the area

View map
Two Temasek Boulevard, Singapore, 038982
  • Place, Marina Square
    ‪2 min walk‬
  • Place, Suntec City
    ‪2 min walk‬
  • Place, Bugis Street Shopping District
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Executive King Suite

City view

Executive King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Dining table
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

TV

Executive Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Dining table
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Accessible

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Suite

Premium bedding, down duvets, minibar, in-room safe

Executive Twin Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 143 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

City view

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

TV

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

TV

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe King Room

Premium bedding, down duvets, minibar, in-room safe

Grand Deluxe King Room

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Grand)

TV

Deluxe Room, 2 Single Beds (Grand)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, City View, Corner

TV

Family Suite, 2 Bedrooms, City View, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
  • 103 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Family Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Premium Family Connecting Rooms

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 40 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Singapore

Conrad Singapore Marina Bay places you in the centre of Singapore, connected to a shopping centre and within just a 15-minute stroll of popular places like Bugis Street Shopping District and Marina Bay Street Circuit. Highlights at this luxury hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, Swedish massages and body wraps along with aromatherapy and reflexology. The restaurant, Oscars, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with lunch. Enjoy the 24-hour gym, free pool cabanas and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 20-minute walk of this 5-property class Marina Bay hotel include Marina Bay Sands Skypark and Gardens by the Bay.

What's nearby

  • Marina Square - 2 min walk - 0.2 km
  • Suntec City - 2 min walk - 0.2 km
  • Bugis Street Shopping District - 5 min walk - 0.5 km
  • Suntec Convention & Exhibition Center - 5 min walk - 0.5 km
  • Marina Bay Street Circuit - 10 min walk - 0.9 km

Getting around

  • Promena Station - 4 min walk
  • JB Sentral - 26 min drive
  • Changi Airport (SIN) - 23 min drive

Restaurants

  • ‪Song Fa Bak Kut Teh - ‬3 min walk
  • ‪Lobby Lounge - ‬2 min walk
  • ‪Paulaner Bräuhaus Singapore - ‬1 min walk
  • ‪Executive Lounge - ‬2 min walk
  • ‪En Yeoh’s Bak Kut Teh - ‬3 min walk

About this property

Conrad Singapore Marina Bay

Luxury hotel connected to a shopping centre in Singapore with 4 restaurants
Conrad Singapore Marina Bay offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 14 meeting rooms, and limo/town car service. Event space at this hotel measures 30580 square feet (2841 square metres) and includes conference space. Spa services, a library, and multilingual staff are also featured at the luxury Conrad Singapore Marina Bay. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Singapore hotel.

  • 1 building
  • 512 guestrooms or units
  • 31 levels
  • 4 dining venues
  • 30580 sq ft of conference space
  • 2841 sq. m of conference space
  • Built in 1996
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Library
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Conrad Singapore Marina Bay offers 512 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desk chairs, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: WiFi (SGD 12 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Covered valet parking on site (SGD 20 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 43 for adults and SGD 21.50 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Golden Peony
  • Lobby Lounge
  • Oscars
  • The Terrace

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 30,580 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 31 floors
  • Ballroom
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name of this property will be changing to Conrad Singapore Marina Bay as of April 15 2025

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 131.89 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 43.00 for adults and from SGD 21.50 for children
  • Fee for in-room wireless Internet: SGD 12 per night (rates may vary)
  • Fee for in-room wired Internet: SGD 12 (rates may vary)
  • Airport shuttle fee: SGD 180 per vehicle
  • Valet parking fee: SGD 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 131.89 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Centennial Conrad Singapore
Centennial Singapore
Conrad Centennial
Conrad Centennial Hotel
Conrad Centennial Hotel Singapore
Conrad Centennial Singapore
Conrad Singapore
Singapore Conrad
Singapore Conrad Centennial
Conrad Centennial Singapore Hotel Singapore
Conrad Centennial Singapore Hotel
Conrad Centennial Singapore

Frequently asked questions

What is the cancellation policy at Conrad Singapore Marina Bay?

Conrad Singapore Marina Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Conrad Singapore Marina Bay?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Conrad Singapore Marina Bay on 3 Jan 2026 start from NZ$583.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Conrad Singapore Marina Bay?

Yep, Conrad Singapore Marina Bay has a free self car park. Additionally there is covered valet parking for SGD 20 per day.

Are there any beaches close to Conrad Singapore Marina Bay?

The closest beach to Conrad Singapore Marina Bay is Palawan Beach (6.5 km).

Is there a spa on site at Conrad Singapore Marina Bay?

Yep, there is an onsite spa at Conrad Singapore Marina Bay. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Conrad Singapore Marina Bay have a pool?

Conrad Singapore Marina Bay has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Conrad Singapore Marina Bay?

Conrad Singapore Marina Bay features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Conrad Singapore Marina Bay a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Conrad Singapore Marina Bay.

Is Conrad Singapore Marina Bay family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Conrad Singapore Marina Bay is a hit with families.

Are there hot tubs in the rooms at Conrad Singapore Marina Bay?

No, but there are deep-soaking baths in the guestrooms.

Does Conrad Singapore Marina Bay serve breakfast?

You bet, buffet breakfast is offered daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Conrad Singapore Marina Bay?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day for a fee.

Is there a bar or restaurant at Conrad Singapore Marina Bay?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Conrad Singapore Marina Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Conrad Singapore Marina Bay?

No, only service animals are allowed.

Conrad Singapore Marina Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1012 reviews
Rating 8 - Good. 183 out of 1012 reviews
Rating 6 - Okay. 33 out of 1012 reviews
Rating 4 - Poor. 21 out of 1012 reviews
Rating 2 - Terrible. 8 out of 1012 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful large room, always spotless, excellent buffet breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

Pieter le

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service through-out, fantastic breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Stay at Conrad Singapore Marina Bay! We had an absolutely wonderful stay at the Conrad Marina Bay! From the moment we arrived, the service was exceptional - every staff member was warm, welcoming, and genuinely eager to help. Nothing was ever too much trouble, and their attention to detail made our stay feel truly special. The amenities were fabulous, excellent breakfast, comfortable rooms and common areas. We were also surprised with a complimentary birthday treat, which was such a thoughtful and memorable touch! The location couldn’t be better being right next to Millenia Walk and Suntec City, with just a quick, easy stroll across the Helix Bridge to Marina Bay. It was so convenient to explore the best of Singapore from here. Highly recommend this hotel for anyone looking for comfort, elegance, and top-tier hospitality. We can’t wait to return!
Stayed 3 nights in Oct 2025

10/10 Excellent

Elliott

Stayed 2 nights in Sep 2025

10/10 Excellent

Sandie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well-appointed room. Convenient location for us. Recommended.
Stayed 1 night in Sep 2025

10/10 Excellent

Ronnie, South San Francisco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the ambiance, the courteous personnel working at Conrad. Especially Ms. Des who works at the Concierge staff who alway extend her way to help me, and not only me but other guests. I would say most or all staff are very accommodating in helping guests like me. That is why I love to come back at this hotel.. it is the personal touch extended to the many guests.
Stayed 2 nights in Sep 2025

10/10 Excellent

nicholas, seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is splendid. I cannot recommend the executive rooms with access to the executive lounge enough. Top notch food and spectacular service. The gym was great and the property is extremely clean. This is an easy 4 star property! Would go back to in a heartbeat.
Stayed 6 nights in Sep 2025

10/10 Excellent

Bryan

Stayed 3 nights in Sep 2025

10/10 Excellent

Ghada

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely incredible. The staff are so welcoming and already ready to help and offer advice on local culture and places to visit. The hotel itself and the room were impeccable. Staff check in on us every day to make sure we didn't need anything. The food at the hotel was delicious. The pool was gorgeous. I loved everything about the city and the hotel.
Stayed 7 nights in Sep 2025

10/10 Excellent

Wanli, el cerrito

Stayed 3 nights in Jul 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff, it’s worth upgrading to executive level for extra benefits, better room and amazing breakfast included but wait until it’s offered to you before arrival. You won’t be disappointed if you choose this place, its a genuine 5 star
Stayed 1 night in Aug 2025

8/10 Good

GAVIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JUNGJOO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Really poor experience, the worst welcome I've had at any hotel ever. I had 2 consecutive bookings. I wrote to the hotel to ask them to link them, which was confirmed as done. Check in took 45 minutes (no queue), mostly because the above linking hadn't been done. In advance, Hilton really pushed me to use their app to check in. I did and the app kindly gave an upgraded room with lounge access. At check in (the 45 minutes one) this was removed. I politely queried this, pointing out that the app had upgraded me which they were now taking away and that this wasn't great customer service. The check in person spoke to a manager. Apparently the new room was a slight upgrade (no lounge access) - the manager refused my app-upgrade and openly threatened me by suggesting he downgrade me to my original booking. I appreciate that this would have given me the room I'd booked, but the whole experience was terrible. I pointed out the poor customer service - the manager eventually agreed to the upgrade aggressively and sarcastically. Our booking was for 3 people. We got to our room and there was a double bed and a small sofa (no linen). The same manager called, by chance, so I queried this with him. He refused to provide a rollaway and insisted we use the sofa. He said he'd get it made up, but housekeeping confirmed he didn't request it. When it w, it came with only a thin blanket. A duvet was refused many times. Breakfast always had a queue. No ketchup, despite a shop across the road.
Stayed 2 nights in Aug 2025

6/10 Okay

Keong Khoon

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Roderick Domingo, Salinas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Venue was very nice In room food quality and service not very good Disappointing
Stayed 8 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Too crowded breakfasts

The quality was what you would expect from this level hotel but not any more. The hotel breakfast capacity was too low and there were long waiting lines in the morning. The information related to the National Day activities was not accurate and we had real difficulties getting back to hotel which was because of the city officials.
Stayed 3 nights in Aug 2025

8/10 Good

Yun Shen

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Very centralized and safe.
Stayed 2 nights in Jul 2025

10/10 Excellent

Myra Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Oliver

Stayed 2 nights in Aug 2025