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4.0 out of 5

"We only stayed for a short visit, and we didn't arrive until very late (in fact, early the next morning) as our flight was delayed by some time. When ... " More

By a verified traveller on Sun 10 Mar 2024

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Hotel Description

You'll be connected to a shopping center at D'Resort at Downtown East, and within a short 5-minute stroll of Pasir Ris Park and Wild Wild Wet Theme Park. Highlights at this beach hotel include a water park and in-room free WiFi.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a garden. Added amenities include a coffee shop/cafe, barbecue grills, and express check-out. There's also the convenience of self parking.

Attractions within a 15-minute drive of this 3.5-star Pasir Ris hotel include Singapore Expo and East Coast Park.

Double or Twin Room, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$183* Per night/room 29 Apr. - 30 Apr.

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Quad Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quad Room Ground Level

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double or Twin room with Wild Wild Wet Ticket

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quad Room with Wild Wild Wet Ticket

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

D'Resort at Downtown East ratings based on 43 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for D'Resort at Downtown East

Everyone (23) Couples (3) Family (10)
4 out of 5
We only stayed for a short visit, and we didn't arrive until very late (in fact, early the next morning) as our flight was delayed by some time. When we arrived I requested a later check out as we were not going to get a lot of time to just sleep, however this was declined by the hotel front counter staff. This was very disappointing to us as we wer told to get out before 11 am

Posted by on 10 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Guest Services Manager

Dear Geoff, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. Thank you for the opportunity to clarify that late checkout is subject to availability and we were running on high occupancy during your stay date.

4 out of 5
Very nice ..

Posted by on 12 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Guest Services Manager

Dear Sangeetha, thank you for the review. We look forward to having you with us again!

4 out of 5

Posted by on 9 Dec. 2023

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Comment from Hotel Management

31 Jan. 2024 by Guest Services Manager

Dear Kylie, Thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

5 out of 5
Excellent service, comfortable beds in beautiful room. Relaxing!

Posted by on 13 Nov. 2023

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Comment from Hotel Management

14 Nov. 2023 by Guest Services Manager

Dear Sandra, Thank you for staying with us at D'Resort @ Downtown East. We are thrilled to hear of your wonderful recommendation and glad that you have enjoyed your stay with us. We look forward to welcoming you back soon! Best Regards, Guest Services Manager

4 out of 5
Short cab ride from airport. Very helpful staff on front desk. Pity there's no 24 hour room service.

Posted by on 10 Oct. 2023

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Comment from Hotel Management

12 Oct. 2023 by Guest Services Manager

Dear Ms Kathy, we appreciate that you have taken the time to share the compliments of your experience with us and the service we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not-too-distant future.

5 out of 5
It was away from the hussle and bussle from the city. The rooms were very big and spacious and fun activities for the kids.

Posted by on 16 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by Guest Services Manager

Dear Elizabeth, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon! Best Regards, Guest Services Manager

2 out of 5
The hotel is in a good location. The lighting in the bathroom is very dim which makes it very difficult for anyone to put on any form of makeup. There is no full length mirror in the room. There is no information guide provided in the room on how to call from room to room. The internet/wifi kept dropping out continually.

Posted by on 31 Aug. 2023

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Comment from Hotel Management

4 Sep. 2023 by Guest Services Manager

Dear Yvonne, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. May we clarify if you have reported the issue to our Front Desk during your stay with us? Best Regards, Guest Services Manager

4 out of 5
Excellent location for short stays as close to airport, shopping centres and plenty of eating options. Public transport close for day trip into the city centre. Very helpful staff. Beautiful mangrove walk with chance to see local wide life

Posted by on 29 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by Guest Services Manager

Dear Damiela, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!

4 out of 5
The staff were pleasant and efficient. Room was a good size and beds were comfortable.

Posted by on 27 May 2023

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Comment from Hotel Management

29 May 2023 by Guest Services Manager

Dear Daryl, thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!

5 out of 5

Posted by on 26 May 2023

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Comment from Hotel Management

29 May 2023 by Guest Services Manager

Dear Kellie, thank you for the positive review. We look forward to having you with us again!

About the D'Resort at Downtown East

Location 1 Pasir Ris Close, Singapore, 519599

Property Features

There's a coffee shop/cafe on site. WiFi is free in public spaces. D'Resort at Downtown East offers its guests a water park (surcharge). Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly D'Resort at Downtown East. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

  • 387 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2015
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

D'Resort at Downtown East offers 387 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LED televisions come with cable channels. Bathrooms include showers and hair dryers. This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested.

  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The Wild Wild Wet water park is closed on Tuesdays, weekly.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Guests should note that the barbecue grill is only available for the Quad Room at an additional cost and is subject to availability.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Number of children who can stay for free – 3
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 1
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: SGD 21 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • D'Resort Downtown East Hotel Singapore
  • D'Resort Downtown East Hotel
  • D'Resort Downtown East Singapore
  • D'Resort At Downtown East Singapore
  • Costa Sands Resort - Downtown East Hotel Singapore
  • Dresort At Downtown East
  • D'resort At East Singapore
  • D'Resort at Downtown East Hotel
  • D'Resort at Downtown East Singapore
  • D'Resort at Downtown East Hotel Singapore

You should know

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.