See all properties
Save

Grand Park City Hall

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Grand Park City Hall

Outdoor pool, pool loungers
Park Suite 1 King
Oasis Junior Suite 1 King | Terrace/patio
Park Suite 1 King | Living area
Park Suite 1 King | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
The current price is NZ$467
includes taxes & fees
15 July - 16 July

Explore the area

Map
10 Coleman Street, Singapore, 179809
  • Raffles City
    ‪3 min walk‬
  • National Museum of Singapore
    ‪7 min walk‬
  • Clarke Quay Central
    ‪8 min walk‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Premier Double or Twin Room

In-room safe, desk, blackout curtains, soundproofing

Premier Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Suite 1 King + 1 Bunkbed

Family Suite 1 King + 1 Bunkbed

Family Suite 1 King + 1 Bunkbed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Corner Studio Room 1 King

Corner Studio Room 1 King

Corner Studio Room 1 King

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Quadruple Room, 1 Bedroom, City View

Premier Quadruple Room, 1 Bedroom, City View

Premier Quadruple Room, 1 Bedroom, City View

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed OR 1 King Bed and 1 King Sofa Bed

View all photos for Crystal Club Deluxe Room

Crystal Club Deluxe Room

Crystal Club Deluxe Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double or Twin Room

8.6 out of 10
Excellent
(58 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Junior Suite 1 King

Garden Junior Suite 1 King | City view

Garden Junior Suite 1 King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite 1 King

Park Suite 1 King | Living area

Park Suite 1 King

Highlights

Balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room - Weekly Housekeeping

In-room safe, desk, blackout curtains, soundproofing

Premier Double or Twin Room - Weekly Housekeeping

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Oasis Junior Suite 1 King

Oasis Junior Suite 1 King | Terrace/patio

Oasis Junior Suite 1 King

Highlights

Patio
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room - Weekly Housekeeping

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double or Twin Room - Weekly Housekeeping

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Coleman Suite 1 King

Coleman Suite 1 King | Terrace/patio

Coleman Suite 1 King

Highlights

Balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
  • 145 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Crystal Club Premier Room

Crystal Club Premier Room

Crystal Club Premier Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premier Triple Room 1 King +1 Sofa bed

Premier Triple Room 1 King +1 Sofa bed

Premier Triple Room 1 King +1 Sofa bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Ceiling fan
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

You may also like

Ad
Outdoor pool, open 7:00 AM to 10:00 PM, free pool cabanas, pool loungers

Conrad Singapore Marina Bay

Marina Bay
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,000 reviews
The price is NZ$524
includes taxes & fees
24 July - 25 July
Conrad Singapore Marina Bay

About the area

Singapore

A luxury stay in the heart of Singapore awaits you at Grand Park City Hall. Within steps you'll find Civil Defence Heritage Gallery and Singapore Philatelic Museum. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of limited parking. .Places within a short walk of this 5-property class Downtown Singapore hotel include Peranakan Museum and Saint Andrew's Cathedral.

What's nearby

  • Raffles City - 3 min walk - 0.3 km
  • National Museum of Singapore - 7 min walk - 0.6 km
  • Clarke Quay Central - 8 min walk - 0.7 km
  • Marina Bay Sands Casino - 3 min drive - 2.3 km
  • Orchard Road - 3 min drive - 2.3 km

Getting around

  • City Hall Station - 4 min walk
  • JB Sentral - 25 min drive
  • Changi Airport (SIN) - 24 min drive

Restaurants

  • ‪Ppp Coffee - ‬2 min walk
  • ‪Inle Myanmar Restaurant - ‬1 min walk
  • ‪Sidewalk - ‬2 min walk
  • ‪Mandalay Style - ‬1 min walk
  • ‪Tablescape - ‬2 min walk

About this property

Grand Park City Hall

Luxury hotel with fitness centre and 24-hour front desk
Grand Park City Hall offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Park City Hall. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

  • 343 guestrooms or units
  • 10 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Park City Hall offers 343 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers

Carlton Hotel Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 1,714 reviews
The price is NZ$344
includes taxes & fees
6 July - 7 July
Carlton Hotel Singapore

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers a separate buffet line with food procured from halal suppliers and menu items made without pork and lard (note: property's kitchen is not halal certified). A list of nearby halal restaurants is also available at the concierge desk.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38 for adults and from SGD 19 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Hall Grand Park
City Park Grand
Grand City Hall
Grand City Park
Grand City Park Hall
Grand Park City
Grand Park City Hall
Grand Park City Hall Hotel
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Park Royal Singapore
Grand Plaza Singapore
Grand Park City Hall Hotel
Grand Park City Hall Singapore
Grand Park City Hall (SG Clean)
Grand Park City Hall Hotel Singapore

Frequently asked questions

What is the cancellation policy at Grand Park City Hall?

Grand Park City Hall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Park City Hall?

As of 3 Jul 2025, prices found for a 1-night stay for 2 adults at Grand Park City Hall on 15 Jul 2025 start from NZ$467.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Park City Hall?

Yep, Grand Park City Hall has a free self car park. Onsite parking is limited.

Are there any beaches close to Grand Park City Hall?

The closest beach to Grand Park City Hall is Palawan Beach (5.8 km).

Does Grand Park City Hall have a pool?

Yep, and guests love it! Grand Park City Hall has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Grand Park City Hall family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Grand Park City Hall is a hit with families.

Does Grand Park City Hall serve breakfast?

Yeah, guests love the buffet breakfast here! Served daily from 6 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grand Park City Hall?

No, Grand Park City Hall does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Park City Hall?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grand Park City Hall?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Park City Hall?

No, only service animals are allowed.

Grand Park City Hall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1017 reviews
Rating 8 - Good. 230 out of 1017 reviews
Rating 6 - Okay. 96 out of 1017 reviews
Rating 4 - Poor. 38 out of 1017 reviews
Rating 2 - Terrible. 22 out of 1017 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Helen

Stayed 6 nights in Jun 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
We had a junior suite and while the spa was great it was hard to use. No instructions on how to set the temperature, jets etc. The lighting system was very awkward to use. Couldn’t turn off the lights around the bed without getting out of bed or downloading the lightning app. The bed and “little” pillows were great. Very comfortable 👍 The breakfast in the Club Lounge was pretty good and the staff friendly. Concierge were very helpful and informative. The pool was very nice, large and always clean pool towels available. Overall we enjoyed our stay here.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate and our room on the 9th floor had everything we needed for the 7 days we stayed there. We opted for the Crystal Club - which was also on the 9th floor - and it was definitely worth the extra money. From the moment we arrived at the hotel to the moment we left we were impressed by the professional, helpful and friendly staff. A special shout out to Gladys and Kripa in the Crystal Club, who always greeted us with a smile and were always eager to ensure we had everything we needed. The position of the hotel was perfect as it was next to the MRT, which we used on a daily basis to get around Singapore. It was also in walking distance to many of the places we wanted to see. I couldn't fault this hotel and would certainly recommend.
Stayed 8 nights in Mar 2025

8/10 Good

lei

Travelled with family
Liked: Cleanliness, staff & service, amenities
No room upgrade. Rooms are very small. Staff are okay. It says free breakfast but I had to pay for a 2nd guest's breakfast for each room.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

YUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

First time to stay at Grand park city hall hotel. We got perfect service for early check in, special thanks for AINI’support. And the hotel location is really good to connect with MRT and bus, you can go anywhere for site seeing. Finally, just want to tanks for hotel staff in the L1 to assist us for Taxi, so nice people there !
Stayed 3 nights in Mar 2025

8/10 Good

Renz Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to stay here
Stayed 4 nights in Mar 2025

10/10 Excellent

Xiaobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Stayed 3 nights in Mar 2025

10/10 Excellent

Tim

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Good location.

We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work, but the room could be a little larger for more people. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. The pool felt heated but not sure if it's just because it's about a 4 foot pool exposed to the sun all day. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area. Overall the hotel is very nice and we would consider staying here again if we came back to Singapore.
Our room with 1 king, 1 twin bed and 1 twin sofa bed for a family of 4 (2 adults, 15yr old sol, 12 yr old daughter)
Our room with 1 king, 1 twin bed and 1 twin sofa bed for a family of 4 (2 adults, 15yr old sol, 12 yr old daughter)
Restroom with privacy screen.
Pool with hotel in background.
Stayed 3 nights in Mar 2025

10/10 Excellent

DEOK SANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located. Near shops, tourist attractions and transport. Room was comfortable, staff were friendly and the breakfast was good too.
Stayed 8 nights in Mar 2025

8/10 Good

Mike, Redondo Beach

Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Really appreciated the hospitality room option which allowed us to have a shower, later in the day, after we’d checked out the hotel but before we went to the airport.
Stayed 3 nights in Mar 2025

10/10 Excellent

Balkaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . In between the city
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Fantastic location

Fantastic location. Very handy to walk to many of the attractions, public transport and the hop on/off buses. Rooftop pool very good and quiet.
Stayed 3 nights in Mar 2025

8/10 Good

Huan

Liked: Cleanliness
It’s a good place to stay. Easy access to metro
Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean and quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric, San Mateo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Club staff was great! Gladys, Kripa took great care of me during my stay. Great food and great location.
Stayed 16 nights in Mar 2025

8/10 Good

YUHONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent customer service
Stayed 5 nights in Mar 2025

10/10 Excellent

Audrey, Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kana

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Deborah, Yanchep

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The pool was great The view from rooftop garden was amazing Very dangerous around the pool the floor was dangerously sloppy when wet The Bar at the pool is not open you have to ring down for drinks The bar in the hotel shuts to early Not a great view from corner room however they did offer to move us
Stayed 7 nights in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

6/10 Okay

Loan

Travelled with family
Disliked: Room comfort

Okay stay

We booked a triple room, which consisted of a queen bed and a rollaway twin size bed. The twin bed was hard and uncomfortable. It was a small room, and we barely had enough space with all the luggage. The bathroom was mildewy and smelled like urine. We had to ask a housekeeper to clean it. I expected more from a 4-star hotel.
Stayed 3 nights in Mar 2025