See all properties
Save

Holiday Inn Singapore Atrium by IHG

4.0 star property
Family-friendly hotel connected to a shopping centre in Singapore with 2 restaurants

Photo gallery for Holiday Inn Singapore Atrium by IHG

Exterior
Lobby lounge
2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$275
includes taxes & fees
5 Mar - 6 Mar

Explore the area

View map
317 Outram Road, Singapore, 169075
  • Place, Robertson Quay
    ‪2 min walk‬
  • Place, Great World
    ‪5 min walk‬
  • Place, Orchard Road
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Mid Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Mid Floor)

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

7.8 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking (Mid Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Smoking (Mid Floor)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Club lounge access

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Mid Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, Multiple Beds (Mid Floor)

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Club lounge access

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Dining table
Smart TV
Pillow menu
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Club lounge access

1 bedroom, minibar, in-room safe, desk

Standard Room, Multiple Beds, Club lounge access

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2015
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, Multiple Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Club lounge access, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, Multiple Beds, Club lounge access, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 King Bed, Club lounge access (High Floor)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Club lounge access (High Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Smart TV
Pillow menu
Separate bedroom
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Club lounge access, City View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Pillow menu
Blackout curtains
Separate bedroom
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, Multiple Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed, Smoking (Mid Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Smoking (Mid Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2015
Blackout curtains
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (Mid Floor)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Mid Floor)

1 bedroom, minibar, in-room safe, desk

Standard Room, Multiple Beds (Mid Floor)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2015
Separate bedroom
Blackout curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

You may also like

Ad
Property amenity

M Social Singapore

River Valley
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 1,001 reviews
The price is NZ$248
includes taxes & fees
4 Mar - 5 Mar
M Social Singapore

About the area

Singapore

Holiday Inn Singapore Atrium by IHG places you in the centre of Singapore, connected to a shopping centre and within a 30-minute stroll of Great World and Orchard Road. Highlights at this family-friendly hotel include 2 restaurants, 2 outdoor swimming pools and free self-parking. .The restaurant, Atrium Restaurant, serves Halal dishes and is open for breakfast, lunch and dinner. Atrium Bar 317 is the hotel's own lobby lounge. Enjoy the 24-hour gym, kids' swimming pool and pool loungers. 18567 square feet (1725 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. .With a stay at this 4-property class Bukit Merah hotel, you'll be 3.6 km (2.2 mi) from Gardens by the Bay and 4.9 km (3 mi) from Universal Studios Singapore.

What's nearby

  • Robertson Quay - 2 min walk - 0.2 km
  • Great World - 5 min walk - 0.5 km
  • Robertson Walk - 10 min walk - 0.9 km
  • Fort Canning Park - 15 min walk - 1.3 km
  • Orchard Road - 3 min drive - 2.3 km

Getting around

  • Havelock Station - 4 min walk
  • JB Sentral - 26 min drive
  • Changi Airport (SIN) - 31 min drive

Restaurants

  • ‪Food Capital - ‬4 min walk
  • ‪Beast & Butterflies - ‬6 min walk
  • ‪Executive Lounge @ Holiday Inn Atrium - ‬1 min walk
  • ‪The Best Brew - ‬5 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Holiday Inn Singapore Atrium by IHG

Family-friendly hotel connected to a shopping centre in Singapore with 2 restaurants
As a guest of Holiday Inn Singapore Atrium by IHG, you'll find 2 outdoor swimming pools, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 13 meeting rooms. Event space at this hotel measures 18567 square feet (1725 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the family-friendly Holiday Inn Singapore Atrium by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4-star Singapore hotel.

  • 1 building
  • 512 guestrooms or units
  • 27 levels
  • 2 dining venues
  • 18567 sq ft of conference space
  • 1725 sq. m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Holiday Inn Singapore Atrium by IHG offers 512 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. 43-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Holiday Inn Singapore Orchard City Centre by IHG
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,008 reviews
The price is NZ$378
includes taxes & fees
12 Mar - 13 Mar
Holiday Inn Singapore Orchard City Centre by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SGD 37.66 to 44.72 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Atrium Bar 317
  • Atrium Restaurant
  • Xin Cuisine

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 18,567 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 13 April 2026 to 12 June 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 37.66 to 44.72 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Atrium Holiday Inn Singapore
Atrium Singapore
Atrium Singapore Holiday Inn
Holiday Inn Atrium
Holiday Inn Atrium Hotel
Holiday Inn Atrium Hotel Singapore
Holiday Inn Atrium Singapore
Holiday Inn Singapore Atrium
Singapore Atrium
Singapore Holiday Inn Atrium
Holiday Inn Atrium Singapore Hotel Singapore
Holiday Inn Singapore Atrium Hotel
Singapore Holiday Inn

Frequently asked questions

Is parking available at Holiday Inn Singapore Atrium by IHG?

Yep, Holiday Inn Singapore Atrium by IHG has a free self car park.

How much does it cost to stay at Holiday Inn Singapore Atrium by IHG?

As of 11 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Singapore Atrium by IHG on 5 Mar 2026 start from NZ$275.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Holiday Inn Singapore Atrium by IHG?

The closest beach to Holiday Inn Singapore Atrium by IHG is Siloso Beach (4.5 km).

Does Holiday Inn Singapore Atrium by IHG have a pool?

Holiday Inn Singapore Atrium by IHG has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 9:00 PM.

Is Holiday Inn Singapore Atrium by IHG family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Singapore Atrium by IHG is a hit with families.

Does Holiday Inn Singapore Atrium by IHG serve breakfast?

Yeah, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Singapore Atrium by IHG?

No, Holiday Inn Singapore Atrium by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Singapore Atrium by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Singapore Atrium by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Singapore Atrium by IHG?

No, only service animals are allowed.

Holiday Inn Singapore Atrium by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 1006 reviews
Rating 8 - Good. 408 out of 1006 reviews
Rating 6 - Okay. 109 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Vuthy

Travelled with group
Liked: Cleanliness, property conditions & facilities
need some update
Stayed 3 nights in Oct 2025

8/10 Good

Juha

Stayed 7 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an older but a very nice hotel. They have maintained it well. The lobby is spacious and impressive. From what we experienced, it is conveniently located. The buffet meals are expensive at $67 per person but we understand that Singapore is an expensive place. Overall a good experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Alison

Stayed 2 nights in Oct 2025

10/10 Excellent

Ghan

Stayed 6 nights in Sep 2025

2/10 Terrible

Tarique

Stayed 1 night in Oct 2025

8/10 Good

DONGSEOK

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff
Stayed 9 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Sep 2025

10/10 Excellent

pallav

Stayed 2 nights in Sep 2025

4/10 Poor

Stewart

Disliked: Staff & service, property conditions & facilities
Every time I stay here the level of service drops! The service at the front desk is woeful. We arrived at check in and there was a single trainee (no badge or HI shirt…) who was utterly clueless - wouldn’t look at us, or answer a question directly. Poor social skills are one thing…but abandoning this poor chap alone was disgraceful and there’s no justification for it. Eventually a very stroppy ‘supervisor’ came out to sort out the mess. Room requests were ignored and she allocated a terrible room (regular stays allow us to know rooms to avoid). When I told her the room was unacceptable she rolled her eyes and miraculously found a better room. We stay here one/two times a year as the location is perfect. Frankly, it might be time for a change…am not sure how many more times I want to ‘go into battle’ after a thirteen hour flight!
Stayed 2 nights in Sep 2025

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to Clarke Quay & good restaurants. Lovely staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Sep 2025

8/10 Good

DONGSEOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2025

8/10 Good

francine

Liked: Cleanliness, staff & service, property conditions & facilities
happy there was a smoking area
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the nicest Holiday inn i have stayed at.
Stayed 8 nights in Aug 2025

6/10 Okay

Wing Hin

Business traveller
Liked: Staff & service, amenities
The hotel is in city center, easy to reach sightseeing points. But it looks a bit old, and there is construction area next to that. Can hear the noise in daytime.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities
Description was perfect.and the breakfast was very good
Stayed 3 nights in Aug 2025

10/10 Excellent

JAMES, Bethel Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with values
Stayed 3 nights in Aug 2025

8/10 Good

Parvez

Stayed 5 nights in Aug 2025

10/10 Excellent

Alipate, Lautoka

Liked: Amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

8/10 Good

Ki-ho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

2/10 Terrible

Chintan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We travelled as a family with a young child, and the experience was absolutely disappointing for several reasons: Terrible service at breakfast: The chef's behaviour was shockingly rude and biased. Despite raising a complaint, no corrective action was taken. Chaotic breakfast environment: It was consistently overcrowded, clearly understaffed, and no one seemed to be in control of the situation. Outdated facilities: Many areas felt neglected and in need of refurbishment. Lack of basic amenities: Not enough towels were provided in the room, and repeated requests were ignored. Empty promises from reception: We were assured that reward points would be added due to the inconvenience caused, but nothing ever came through. Overall, the lack of care and poor management made this an unpleasant stay. I would not recommend this hotel for family travel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angeline

Liked: Property conditions & facilities
efficient n convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Chor Tim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful. Clean
Stayed 3 nights in Jul 2025