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 Singapore •1 Room
 Singapore • 1 Room
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ibis Singapore On Bencoolen (SG Clean)

3-star property
170 Bencoolen Street, Singapore, 0508 053 286
Choose Dates
4.4 out of 5
Excellent!
See all 7 wotif Reviews

"We arrived at 7am but reception staff gave us access to our room immediately which was such a relief after a 13 hour flight. The room was small but fu ... " More

By a verified traveller on Tue 03 Oct 2023

Points Of Interest

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Hotel Description

Ibis Singapore On Bencoolen places you in the center of Singapore, within just a 5-minute stroll of Bugis Street Shopping District and within 15 minutes of Mustafa Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and a 24-hour front desk. Additionally, you'll find free use of bicycles, laundry facilities, and a microwave in a common area. Buffet breakfast is available daily between 6:00 AM and 10:30 AM.

Attractions within a 20-minute walk of this 4-star Rochor hotel include Suntec Convention & Exhibition Center and Raffles City.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$190* Per night/room 29 Apr. - 30 Apr.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed (With Extra Benefits)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed (With Extra Benefits)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ibis Singapore On Bencoolen ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Singapore On Bencoolen

Everyone (3) Couples (3) Family (2)
4 out of 5

Posted by on 2 Mar. 2024

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4 out of 5
We arrived at 7am but reception staff gave us access to our room immediately which was such a relief after a 13 hour flight. The room was small but functional. No issues with cleanliness and the air con worked great. We appreciated the fact that there was no noise to keep us awake at night but there wasn’t a view to speak of. We would have appreciated more easy chairs in the bar / breakfast area. It’s not really a place to relax. Also breakfast time can be incredibly busy.

Posted by on 3 Oct. 2023

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Comment from Hotel Management

26 Oct. 2023 by Audrey Loke

Dear Guest,Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. SincerelyAudrey Loke

4 out of 5
Convenient to food and entertainment.

Posted by on 23 Feb. 2023

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Comment from Hotel Management

22 Mar. 2023 by Sherlyn

Dear Nik, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedbacks that overall you had enjoyed your recent stay with us. We are pleased to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

4 out of 5
Fridge was too small, shelf in bathroom needed. Signage in lift said there was an ice machine available but it wasn't. Staff hard to understand with masks on. Value for money and would stay again.

Posted by on 6 Feb. 2023

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Comment from Hotel Management

22 Mar. 2023 by Sherlyn

Dear Gary, Thank you for choosing to stay in ibis Bencoolen. We noted on your comments and apologise of the experience did not meet up to expectation, however please rest assure that we have share these details to our respective manager for our continuous improvements to close the gaps and better serve our guests. Thank you again for sharing your experience and we hope to have the pleasure of welcoming you back. Yours sincerely Sherlyn Tan

5 out of 5
All was very good.Room was maintanenced each day of my stay. Bathroom sink was often blocked.

Posted by on 16 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Syed Ubhaidilla

Thank you for sharing your feedback during your recent visit.

5 out of 5
Very welcoming ideally located. Helpful and polite staff.

Posted by on 4 Sep. 2019

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Comment from Hotel Management

5 Sep. 2019 by Syed Ubhaidilla

Thank you for the great rating and feedback. We are glad to know you enjoyed your stay with us

5 out of 5
We like the location of this hotel the staff are friendly and helpful and the meals very reasonably priced.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by Syed Ubhaidilla

Thank you for the great rating and feedback. Glad to know you enjoyed your stay with us.

About the ibis Singapore On Bencoolen (SG Clean)

Location 170 Bencoolen Street, Singapore, 189657

Property Features

Ibis Singapore On Bencoolen offers its guests a fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1119 square feet (104 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly ibis Singapore On Bencoolen. Free self parking is available. This 4-star Singapore hotel is smoke free.

  • 1 building
  • 534 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 1119 sq ft of conference space
  • 104 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Metro station: Rochor MRT Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Ibis Singapore On Bencoolen offers 534 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Ibis Singapore On Bencoolen has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at ibis Singapore On Bencoolen

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Reservations are required for on-site COVID-19 testing
  • Minimum age for COVID-19 test requirement: 3
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bencoolen Ibis
  • Ibis Bencoolen
  • Ibis Bencoolen Hotel
  • Ibis Bencoolen Hotel Singapore
  • Ibis Singapore
  • Ibis Singapore Bencoolen
  • Singapore Bencoolen
  • Singapore Bencoolen Ibis
  • Singapore Ibis
  • Singapore Ibis Bencoolen
  • Accor Singapore On Bencoolen
  • Ibis Singapore On Bencoolen Hotel Singapore
  • ibis Singapore Bencoolen Hotel
  • Accor Singapore On Bencoolen
  • ibis Singapore On Bencoolen Hotel
  • ibis Singapore On Bencoolen Singapore

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.