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JEN Singapore Tanglin by Shangri-La

4.0 star property
Hotel with a full-service spa, steps from Tanglin Mall

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Lobby
Dining room
Check-in/check-out kiosk
Dining room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
The current price is NZ$266
includes taxes & fees
1 June - 2 June

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Singapore Botanic Gardens
    ‪9 min walk‬
  • ION Orchard
    ‪12 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
Microwave
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Bathrobes
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Singapore

JEN Singapore Tanglin by Shangri-La puts you in the heart of Singapore, steps from Tanglin Mall and within a 10-minute stroll of Gleneagles Hospital. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Spa at Traders Hotel can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and hot tub. The restaurant, J65, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this Orchard hotel include Forum The Shopping Mall and Far East Shopping Centre.

What's nearby

  • Gleneagles Hospital - 8 min walk - 0.7 km
  • Singapore Botanic Gardens - 9 min walk - 0.8 km
  • ION Orchard - 12 min walk - 1.0 km
  • Orchard Road - 3 min drive - 2.1 km
  • Fort Canning Park - 5 min drive - 3.8 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Singapore (XSP-Seletar) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with a full-service spa, steps from Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa at Traders Hotel has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Hindi, Malay

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  • Hot tub
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38.00 for adults and from SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

Frequently asked questions

What is the cancellation policy at JEN Singapore Tanglin by Shangri-La?

JEN Singapore Tanglin by Shangri-La offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JEN Singapore Tanglin by Shangri-La?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at JEN Singapore Tanglin by Shangri-La on 1 Jun 2025 start from NZ$265.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JEN Singapore Tanglin by Shangri-La?

Yep, JEN Singapore Tanglin by Shangri-La has a free self car park.

Are there any beaches close to JEN Singapore Tanglin by Shangri-La?

The closest beach to JEN Singapore Tanglin by Shangri-La is Siloso Beach (5.6 km).

Is there a spa on site at JEN Singapore Tanglin by Shangri-La?

Yep, Spa at Traders Hotel is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does JEN Singapore Tanglin by Shangri-La have a pool?

JEN Singapore Tanglin by Shangri-La has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes JEN Singapore Tanglin by Shangri-La a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at JEN Singapore Tanglin by Shangri-La.

Does JEN Singapore Tanglin by Shangri-La serve breakfast?

Yeah, buffet breakfast is available daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at JEN Singapore Tanglin by Shangri-La?

No, JEN Singapore Tanglin by Shangri-La does not offer an airport shuttle service.

Is there a bar or restaurant at JEN Singapore Tanglin by Shangri-La?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at JEN Singapore Tanglin by Shangri-La?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JEN Singapore Tanglin by Shangri-La?

No, pets and service animals are not allowed.

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1010 reviews
Rating 8 - Good. 288 out of 1010 reviews
Rating 6 - Okay. 82 out of 1010 reviews
Rating 4 - Poor. 33 out of 1010 reviews
Rating 2 - Terrible. 19 out of 1010 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

daniel

Stayed 5 nights in Apr 2025

10/10 Excellent

NEMAT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was our first family holiday in Singapore and our stay at JEN made it special for us. Staff are helpful and friendly. We are already planning to stay at JEN on our next Singaporean holiday 😊
Stayed 5 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Good Amenities Comfortable beds
Stayed 5 nights in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025

10/10 Excellent

Teresita, Astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Can't thank them enough for making our stay so memorable. Front desk led by Izzat, Nicole, Joy. Bell and Concierge Bayani and Aloysius assisted us with transportation and answer all our questions with a smile. Norin, Jenny and En at the club lounge help us relaxed in the evening and assisted us with planning our days. Erica at the buffet always warm and friendly. Director of Operations Naveen always checked on us to make sure we were well taken care of. GREAT HOTEL, GREAT STAFF
Stayed 5 nights in Jan 2025

8/10 Good

Paz, Valinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located near malls , foods and orchard street
Stayed 2 nights in Feb 2025

10/10 Excellent

gadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Good stay overall. Oscar from the night housekeeping team went above and beyond to ensure I had a nice stay. Kudos to his hard work
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Travelled with family
Overall excellent except when we ate at the buffet, we were told to sit outside and flies start coming. I asked to be moved inside and we were accommodated. However the same lady asked me again do I have a reservation while we were already sitting inside, the restaurant is empty. It felt like we were treated indifferently because of our race. Why are we being seated outside when the restaurant is empty and it remained empty until we left an hour and half later.
Stayed 1 night in Feb 2025

8/10 Good

Nenette, Lodi

Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location on the Orchard Boulevard MRT line. Nice neighbourhood too.
Stayed 3 nights in Feb 2025

8/10 Good

David

Travelled with partner
Liked: Property conditions & facilities
Had a great time at this hotel for 2 nights in Singapore. I upgraded to the club level which was great as it included breakfast and afternoon snacks and more !
Stayed 2 nights in Feb 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Super Singapore Stay at Hotel Jen by Shangri-La

A very comfortable and convenient place to stay for 3 nights, en route to Australia. The staff could not have been more helpful and friendly. The bed was so cosy and comfortable. The bathroom was well-equipped with everything you could possibly need. Great shower. Particularly, loved the outdoor swimming pool. Highly recommend this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy with Francis at the reception, really friendly and helpful. And to Bayani at the concierge, for taking the time to answer all our queries!
Stayed 4 nights in Jan 2025

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Morgan, Vancouver

Stayed 3 nights in Jan 2025

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff so friendly and welcoming.
Stayed 3 nights in Jan 2025

10/10 Excellent

courtney, san francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with friendly helpful staff. Rooms have good sound insulation and loved the water pressure in the shower. Thank you Bayani and Ella for being so helpful!
Stayed 8 nights in Jan 2025

10/10 Excellent

Rick

Travelled with group
Loved that it was by the MRT!!
Stayed 2 nights in Jan 2025

8/10 Good

Joanne

Travelled with family
The hotel itself is good. Service was average as the room was not that clean when we checked in. I expected more. The gym and pool was not inviting at all. The restaurant/breakfast has poor choices. More better hotels around the area to try.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cheng Thye

Stayed 1 night in Jan 2025

10/10 Excellent

Sheung Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and it’s walkable to Orchard Road too, very convenient.
Stayed 4 nights in Jan 2025

10/10 Excellent

Susanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great that they have different pools for diff age group. Service was good also as check in & out were efficient. Conveniently linked to Tanglin mall. Had a lovely stay with my 4years old niece.
Stayed 1 night in Jan 2025

10/10 Excellent

Chen Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and comfortable. Breakfast spread was excellent and delicious. Orchard Boulevard MRT station is outside the hotel - very convenient. Staff are friendly and helpful! Thank you for making my stay 👍👍!
Stayed 1 night in Jan 2025