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JEN Singapore Tanglin by Shangri-La

4.0 star property
Hotel with a full-service spa, steps from Tanglin Mall

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property – evening/night
Check-in/check-out kiosk
Breakfast, lunch and dinner served
Lobby sitting area
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
The current price is NZ$292
includes taxes & fees
6 Dec - 7 Dec

Explore the area

View map
1A Cuscaden Road, Singapore, 249716
  • Place, Tanglin Mall
    ‪1 min walk‬
  • Place, Singapore Botanic Gardens
    ‪10 min walk‬
  • Place, ION Orchard
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
Microwave
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.2 out of 10
Very good
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

Highlights

Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

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About the area

Singapore

JEN Singapore Tanglin by Shangri-La puts you in the heart of Singapore, steps from Tanglin Mall and within a 10-minute stroll of Gleneagles Hospital. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and hot tub. The restaurant, J65, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4-property class Orchard hotel include Forum The Shopping Mall and Far East Shopping Centre.

What's nearby

  • Tanglin Mall - 1 min walk - 0.1 km
  • Gleneagles Hospital - 8 min walk - 0.7 km
  • Forum The Shopping Mall - 8 min walk - 0.8 km
  • Singapore Botanic Gardens - 10 min walk - 0.9 km
  • ION Orchard - 10 min walk - 0.9 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Singapore (XSP-Seletar) - 25 min drive

Restaurants

  • ‪Caffe Beviamo - ‬3 min walk
  • ‪J65 - ‬1 min walk
  • ‪Pano Kato Grill, Pizza & Deli - ‬3 min walk
  • ‪Basilico - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with a full-service spa, steps from Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly JEN Singapore Tanglin by Shangri-La. You'll have access to the health club at a partner property. Self parking is free.

This 4-star Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,100 reviews
The price is NZ$398
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Singapore Tanglin by Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 108.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 38.00 for adults and from SGD 19.00 for children
  • Rollaway bed fee: SGD 108.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

Frequently asked questions

What is the cancellation policy at JEN Singapore Tanglin by Shangri-La?

JEN Singapore Tanglin by Shangri-La offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JEN Singapore Tanglin by Shangri-La?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at JEN Singapore Tanglin by Shangri-La on 6 Dec 2025 start from NZ$292.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JEN Singapore Tanglin by Shangri-La?

Yep, JEN Singapore Tanglin by Shangri-La has a free self car park.

Are there any beaches close to JEN Singapore Tanglin by Shangri-La?

The closest beach to JEN Singapore Tanglin by Shangri-La is Siloso Beach (5.6 km).

Is there a spa on site at JEN Singapore Tanglin by Shangri-La?

Yep, there is an onsite spa at JEN Singapore Tanglin by Shangri-La. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does JEN Singapore Tanglin by Shangri-La have a pool?

JEN Singapore Tanglin by Shangri-La has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes JEN Singapore Tanglin by Shangri-La a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at JEN Singapore Tanglin by Shangri-La.

Does JEN Singapore Tanglin by Shangri-La serve breakfast?

Yeah, buffet breakfast is available daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at JEN Singapore Tanglin by Shangri-La?

No, JEN Singapore Tanglin by Shangri-La does not offer an airport shuttle service.

Is there a bar or restaurant at JEN Singapore Tanglin by Shangri-La?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at JEN Singapore Tanglin by Shangri-La?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at JEN Singapore Tanglin by Shangri-La?

No, pets and service animals are not allowed.

Reviews

JEN Singapore Tanglin by Shangri-La Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 611 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

Reviews

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were excellent, just a little bit further away from Orchard Road than we would have liked. Might book the other Hotel Jen nexts time.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, amenities
Good location and nice clean rooms Hall carpeting had an unpleasant dmell
Stayed 3 nights in Aug 2025

10/10 Excellent

Gulvinder Singh, Selangor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay here
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel

Hotel is on the edge of downtown but conveniently located across the street from a metro station and attached to a shopping mall with restaurants and a grocery store. Breakfast buffet offered a wide variety of foods.
Stayed 1 night in Aug 2025

10/10 Excellent

Cary, Palmdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best travel i have done
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Nick

Stayed 5 nights in Jul 2025

10/10 Excellent

Dr. Steven

Business traveller
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good choice. Everything is well kept, clean and efficient. It’s good value, four star plus, perfect for our family and right next to the metro so easy to use as base to explore the city
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomodation, clean, food options plenty in hotel and nearby in a shopping mall. Close to Orchard area for shopping and to MRT station for transport. Pool have lifeguards. Only wish the pool opens longer instead of closing at 8pm.
Stayed 3 nights in Aug 2025

6/10 Okay

Takae

Stayed 3 nights in Jul 2025

10/10 Excellent

lihui

Liked: Cleanliness, staff & service, property conditions & facilities
Ci
Stayed 1 night in Jul 2025

8/10 Good

Salman Masood

Stayed 4 nights in Jul 2025

8/10 Good

Wieland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tang Shereen Suet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Deni

Stayed 2 nights in Jul 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and convenient stay. Very helpful staff!
Stayed 3 nights in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Jia Qi

Travelled with family and small children
Liked: Cleanliness
We booked 4 rooms for a family trip and had a mixed experience overall. Check-in was surprisingly slow and disorganised It took much longer than expected. Four different staff members were involved, with three of them constantly deferring to one more experienced staff, which caused unnecessary delays. There was also no explanation provided about the hotel facilities, Wi-Fi access, or any helpful information during check-in. One thing that puzzled us was the repeated “wellness check” knock on the door every single day, which felt intrusive and disrupted our rest. The air conditioning in the rooms was inconsistent, especially at night—sometimes it was too hot, other times too cold, making it hard to stay comfortable. The lobby seating was limited and uncomfortable, too small for the number of guests around. I also had an issue in the gym where I accidentally left my room card inside. There was no staff manning the gym counter, and I had to trouble another guest to help me retrieve the card. On the positive side, the hotel offers convenient access to Tanglin Mall via level 2, and the beds were very comfortable, which made for a good night’s sleep. Overall, while there are some good aspects, the service and guest experience fell short. I would not recommend this hotel for stays beyond one night.
Stayed 3 nights in Jun 2025

4/10 Poor

Jia Xhin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked 4 rooms for a family trip and had a mixed experience overall. Check-in was surprisingly slow and disorganised. It took much longer than expected. Four different staff members were involved, with three of them constantly deferring to one more experienced staff, which caused unnecessary delays. There was also no explanation provided about the hotel facilities, Wi-Fi access, or any helpful information during check-in. One thing that puzzled us was the repeated “wellness check” knock on the door every single day, which felt intrusive and disrupted our rest. The air conditioning in the rooms was inconsistent, especially at night—sometimes it was too hot, other times too cold, making it hard to stay comfortable. The lobby seating was limited and uncomfortable, too small for the number of guests around. I also had an issue in the gym where I accidentally left my room card inside. There was no staff manning the gym counter, and I had to trouble another guest to help me retrieve the card. On the positive side, the hotel offers convenient access to Tanglin Mall via level 2, and the beds were very comfortable, which made for a good night’s sleep. Overall, while there are some good aspects, the service and guest experience fell short. I would not recommend this hotel for stays beyond one night.
Stayed 4 nights in Jun 2025

4/10 Poor

Timothy R

Disliked: Cleanliness, amenities, property conditions & facilities
Average hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Naresh

Stayed 1 night in Jun 2025

6/10 Okay

massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025