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4.8 out of 5

"Nice and clean hotel. Staff were very helpful. Very near from city and MRT. " More

By a verified traveller on Sat 02 Mar 2024

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Hotel Description

Pan Pacific Singapore puts you in the heart of Singapore, connected to the convention center and within a 20-minute stroll of Marina Square and Suntec City. Highlights at this family-friendly hotel include 5 restaurants, 2 outdoor swimming pools, and a full-service spa.

A day of pampering can include massages and body wraps. The restaurant, Edge, serves Singaporean cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, sauna, kids' swimming pool, and pool loungers. Business travelers can take advantage of meeting rooms and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this Marina Bay hotel include Gardens by the Bay and Bugis Street Shopping District.

Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$436* Per night/room 31 Mar. - 1 Apr.

Pacific Club Select Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Marina Bay

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Marina Bay King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Panoramic

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pacific Club Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pan Pacific Singapore ratings based on 15 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pan Pacific Singapore

Everyone (5) Couples (4) Family (4)
4 out of 5

Posted by on 15 Mar. 2024

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5 out of 5
Nice and clean hotel. Staff were very helpful. Very near from city and MRT.

Posted by on 2 Mar. 2024

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Comment from Hotel Management

8 Mar. 2024 by Pan Pacific Singapore Team

Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

5 out of 5

Posted by on 10 Jan. 2024

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Comment from Hotel Management

14 Jan. 2024 by Pan Pacific Singapore Team

Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

3 out of 5
Waited for 25 minutes to check in because the front desk only had 2 employees working. Specifically requested when booking to not be given a room near the lift lobby, but ended up with a room right outside of it. Went downstairs to address the issue, only to discover that the check-in line had grown by another 10-12 guests, so I decided to give up.

Posted by on 6 Nov. 2023

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Comment from Hotel Management

8 Nov. 2023 by Pan Pacific Singapore Team

Dear Guest,Thank you for sharing this review which allows us to continually improve our service standards and facilities. We are sorry to hear of your less than satisfactory experience. While we strive to deliver seamless yet personalised check-in experiences for all our guests, the waiting time to check in occasionally varies depending on the volume of guests who are checking in at the moment. We apologise for the delay that you experienced and have shared your comments with our Front Office team who continually seek ways to enhance our guests’ arrival experience. Please be assured that our guests' feedback is taken on board and duly addressed in order to improve our standards. We sincerely hope you will give us another opportunity to recover your impression of Pan Pacific Singapore. Sincerely Yours, Pan Pacific Singapore Team

5 out of 5
Everything was perfect. Room very comfortable. Staff very helpful. Location excellent for walking to attractions

Posted by on 12 Aug. 2023

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Comment from Hotel Management

14 Aug. 2023 by Pan Pacific Singapore Team

Dear Guest,Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

5 out of 5
Very good

Posted by on 25 Apr. 2023

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Comment from Hotel Management

25 Apr. 2023 by Pan Pacific Singapore Team

Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

5 out of 5

Posted by on 21 Mar. 2023

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Comment from Hotel Management

23 Mar. 2023 by Pan Pacific Singapore Team

Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team

5 out of 5
Their balcony room is fantastic. I don't like A/C room, especially at night. To be able yo sleep with the balcony wide open was fantastic. And the view onto Marina Bay is to die for.

Posted by on 7 Oct. 2022

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Comment from Hotel Management

10 Oct. 2022 by Pan Pacific Singapore Team

Dear Guest,Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team

5 out of 5
Incredible location, lovely staff, service was impeccable, will be staying again!

Posted by on 11 Jul. 2022

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Comment from Hotel Management

15 Jul. 2022 by Pan Pacific Singapore Team

Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team

5 out of 5
Great hotel. Close to everything. Central area for MRT and Shops. 10 minute walk to Gardens by the Bay and waterfront. Friendly staff. Quiet clean environment. Large rooms with amazing views. Blockout curtains for easy sleep ins. Would definitely stay again. Can not fault anything.

Posted by on 11 May 2022

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Comment from Hotel Management

12 May 2022 by Pan Pacific Singapore Team

Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team

About the Pan Pacific Singapore (SG Clean)

Location 7 Raffles Boulevard, Singapore, 039595

Property Features

Pan Pacific Singapore offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. Meeting rooms and limo/town car service are available. A children's pool, spa services, and multilingual staff are also featured at the family-friendly Pan Pacific Singapore. For a fee, parking is available. Smoking is allowed in designated areas at this Singapore hotel.

  • 1 building
  • 790 guestrooms or units
  • 35 levels
  • 5 dining venues
  • Meeting rooms
  • Built in 1986
  • Deli
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Metro station: Promena Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pan Pacific Singapore offers 790 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

Edge - This restaurant specializes in Singaporean cuisine and serves breakfast, lunch, and dinner.

Hai Tien Lo - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Rang Mahal - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.

Pacific Emporium - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport limousine service (surcharge). Guests must contact this property in advance to reserve the service.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 100.0 per night.

Pet Policy

  • No pets allowed

Policies

This property enforces a smart, elegant dress code for guests accessing the Pacific Club. Guests above the age of 12 are welcome.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Number of children who can stay for free – 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Grey water recycling system
  • Security system
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Self parking fee: SGD 15 per day
  • Nearby parking fee: SGD 1.10 per hour
  • Rollaway bed fee: SGD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Pan
  • Pacific Pan Singapore
  • Pacific Singapore
  • Pan Pacific Hotel Singapore
  • Pan Pacific Singapore
  • Pan Singapore
  • Singapore Pacific
  • Singapore Pan
  • Singapore Pan Pacific
  • Pan Pacific Singapore Hotel Singapore
  • Pan Pacific Singapore Hotel
  • Pan Pacific Singapore Hotel
  • Pan Pacific Singapore Singapore
  • Pan Pacific Singapore (SG Clean)
  • Pan Pacific Singapore Hotel Singapore

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.