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"This is a budget hotel, so don't expect luxury. That being said, it is a great location, and well-kept. Certainly great value for money. " More

By a verified traveller on Sat 30 Sep 2023

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Hotel Description

A family-friendly stay in the heart of Singapore awaits you at Robertson Quay Hotel. Within a 20-minute stroll, you'll find popular places like Orchard Road and Raffles Place. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, The Sailors Restaurant, is open for dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a gym, and laundry facilities. There's also limited parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 3-star Singapore River hotel include Merlion and Bugis Street Shopping District.

Standard Twin Room (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$106* Per night/room 31 Mar. - 1 Apr.

Deluxe Twin Room (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Single Room (1 Single Bed)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Robertson Quay Hotel ratings based on 30 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Robertson Quay Hotel

Everyone (6) Couples (15) Family (5)
2 out of 5
The mattress was hard as a rock, average quality pillows and you really have to be careful which room you book as the standard rooms are tiny, tiny.

Posted by on 2 Feb. 2024

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4 out of 5
This is a budget hotel, so don't expect luxury. That being said, it is a great location, and well-kept. Certainly great value for money.

Posted by on 30 Sep. 2023

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Comment from Hotel Management

2 Oct. 2023 by Rachel Ng

Thank you for staying at Robertson Quay Hotel.Hope you had enjoyed your stay here with us.

1 out of 5
Don’t be filing the positive reviews of this hotel. The staff were unhelpful, the room was not prepared on time, the facilities were not equal to the photos, the hotel is a 2 star at best.

Posted by on 22 Jul. 2023

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3 out of 5
Check in time , not even 1 minute Allowed early

Posted by on 22 Feb. 2023

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1 out of 5
Very noisy room, bad acoustics, bad mattress, very small, no natural light, bad aircon, very old facility needs complete update

Posted by on 2 Dec. 2022

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1 out of 5
I made a booking on day at hotel. I accidently used wrong month. I walked into hotel 5 minutes latter and they noted error. Said sorry but non refundable and would not allow me to use it to stay that night . Technically correct but no morals!

Posted by on 19 Oct. 2022

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4 out of 5
Convenient and loved the pool, although it is small the views are lovely and I didn't have kids with me but other smaller childern there loved the waterslide. Nice area to wander about. I had a queen room and payed extra for a view over the river which I enjoyed and despite other reviews I thought the room was plenty big enough. Only negatives were uncomfortable bed and fridge leaked.

Posted by on 4 Jun. 2022

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3 out of 5
The rooms are extremely small with about 6 inches between the bed and wall. There is no soap supplied in the bathroom apart from the shower gel in the shower. No hand towels, no tissues ,no complimentary shampoo and conditioner or body lotion.

Posted by on 13 Nov. 2019

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3 out of 5
It was close to our next hotel. Room was very small.

Posted by on 12 Oct. 2019

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4 out of 5
Great position, friendly and helpful staff, but very small rooms with insufficient storage space for a prolonged stay. We had to live out of our cases.

Posted by on 8 Oct. 2019

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About the Robertson Quay Hotel (SG Clean)

Location 15 Merbau Road, Singapore, 239032

Property Features

Robertson Quay Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The family-friendly Robertson Quay Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Singapore hotel.

  • 148 guestrooms or units
  • 10 levels
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Metro station: Fort Canning MRT station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Robertson Quay Hotel offers 148 accommodations with safes and hair dryers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers. This Singapore hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

The Sailors Restaurant - This restaurant serves dinner only.

Home Beach Bar - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Hotel Robertson Quay
  • Robertson Hotel
  • Robertson Quay
  • Robertson Quay Hotel
  • Robertson Quay Hotel Singapore
  • Robertson Quay Singapore
  • Robertson Quay Hotel Hotel
  • Robertson Quay Hotel Singapore
  • Robertson Quay Hotel (SG Clean)
  • Robertson Quay Hotel Hotel Singapore

You should know

  • Pool access available from 9:00 AM to 6:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.