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Robertson Quay Hotel

3.0 star property
Riverside hotel with fitness centre and 24-hour front desk

Photo gallery for Robertson Quay Hotel

View from room
Lounge
Outdoor pool
Hallway
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is NZ$120
includes taxes & fees
17 Dec - 18 Dec

Explore the area

View map
15 Merbau Road, Singapore, 239032
  • Place, Robertson Quay
    ‪1 min walk‬
  • Place, Fort Canning Park
    ‪3 min walk‬
  • Place, Orchard Road
    ‪15 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room (2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Triple Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Triple Room

  • Sleeps 3

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room (1 Single Bed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Satellite channels
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2

View all photos for Connecting Room

In-room safe, desk, blackout curtains, iron/ironing board

Connecting Room

  • Sleeps 4

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About the area

Singapore

Robertson Quay Hotel puts you in the heart of Singapore, within a 20-minute stroll of popular places like Orchard Road and Raffles Place. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find express check-in, multilingual staff and luggage storage. There's also the convenience of free self parking. .Attractions within a 30-minute walk of this 3-property class Singapore River hotel include Bugis Street Shopping District and Merlion.

What's nearby

  • Robertson Quay - 1 min walk - 0.0 km
  • UE Square - 2 min walk - 0.2 km
  • Fort Canning Park - 3 min walk - 0.3 km
  • Clarke Quay Central - 7 min walk - 0.6 km
  • Orchard Road - 15 min walk - 1.3 km

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Shin Minori Japanese Restaurant - ‬2 min walk
  • ‪Unagiya Ichinoji - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk
  • ‪Caffe Italia - ‬1 min walk
  • ‪Bella Pasta - ‬1 min walk

About this property

Robertson Quay Hotel

Riverside hotel with fitness centre and 24-hour front desk
Robertson Quay Hotel offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. The business-friendly Robertson Quay Hotel also features multilingual staff, express check-in, and a lift. Limited free parking is available on a first-come, first-served basis.

This 3-star Singapore hotel is smoke free.

  • 148 guestrooms or units
  • 10 levels
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site
Robertson Quay Hotel offers 148 air-conditioned accommodations with a safe and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Lift

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Robertson Quay Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Frequently asked questions

Is parking available at Robertson Quay Hotel?

Yep, Robertson Quay Hotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at Robertson Quay Hotel?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Robertson Quay Hotel on 17 Dec 2025 start from NZ$120.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Robertson Quay Hotel?

The closest beach to Robertson Quay Hotel is Siloso Beach (5.2 km).

Does Robertson Quay Hotel have a pool?

Robertson Quay Hotel has an outdoor pool. The pool is open 9:00 AM to 6:00 PM.

Is there a free airport shuttle available at Robertson Quay Hotel?

No, Robertson Quay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Robertson Quay Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Robertson Quay Hotel?

No, pets and service animals are not allowed.

Reviews

Robertson Quay Hotel Reviews

6.4

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 147 out of 1001 reviews
Rating 8 - Good. 308 out of 1001 reviews
Rating 6 - Okay. 257 out of 1001 reviews
Rating 4 - Poor. 165 out of 1001 reviews
Rating 2 - Terrible. 124 out of 1001 reviews

Reviews

4/10 Poor

Carolyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property. It is run down, there are stains on the carpet, marks on the wall, the floor creaks and needs repairs, the staff were disinterested on check in, unhelpful when we asked about amenities in the area, the bathroom had mold and the room looked onto a wall. Like literally a wall. They wanted to charge a SG$5 deposit for a second room key. It shouldn’t be featured on Wotif. Other guests we talked to shared the same opinion. It would have been nice back when first built. Suitable for backpackers only.
Stayed 1 night in Oct 2025

8/10 Good

Carina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staff helpful and close to eateries snd shops
Stayed 2 nights in Oct 2025

4/10 Poor

Ray

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room needs major clean up.
Stayed 5 nights in Aug 2025

4/10 Poor

Mi Mi

Travelled with group
Disliked: Staff & service, property conditions & facilities
The building is very old, and the lighting is very dim. The overall vibe was not okay for us. We don’t think we will revisit this hotel again.
Stayed 1 night in Aug 2025

6/10 Okay

Samuel Tse Chuan, Singapore

Stayed 2 nights in Jul 2025

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel really needs a refurb. The lobby is unattractive and the rooms are super small. We had 3 of us in our room and we could hardly move.
Stayed 2 nights in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

4/10 Poor

Robert

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
This is not a hotel which Expedia should support
Stayed 4 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 4 nights in Jun 2025

6/10 Okay

Liz

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

John, Crystal Lake

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water. The staff just looked at me when I asked about this. I was instructed to just let the water run.
Stayed 7 nights in Feb 2025

8/10 Good

vikram

Business traveller
Liked: Cleanliness, property conditions & facilities
Very good location
Stayed 2 nights in May 2025

6/10 Okay

Fraser

Business traveller
Disliked: Amenities, property conditions & facilities
Very Tired, marked walls. No ammenities at the hotel. Staff are lovely, My 'Deluxe' room was tiny.
Stayed 2 nights in May 2025

10/10 Excellent

Maria Lorna

Stayed 4 nights in May 2025

6/10 Okay

Jeremy

Stayed 2 nights in May 2025

10/10 Excellent

Xieying

Stayed 1 night in May 2025

6/10 Okay

Klaus

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
As a returning customer I was disappointed about the property, the room and the room's condition. The location of the hotel is great.
Stayed 3 nights in May 2025

2/10 Terrible

Kirsten

Travelled with family
Disliked: Staff & service, room comfort

Dangerous, miselading and money hungry

The WORST place we have ever stayed. We booked a standard double room with a free infant cot on December 5, 2024. Didn't hear from the hotel until May 5, 2025 asking us to upgrade to a deluxe room because the cot wouldn't fit in the room. When we turned up after a 12 hour flight they tried to charge us for both the room upgrade and a cot surcharge. We went back and forth for hours with their managers. It is not my fault if they were advertising the wrong room and therefore don't feel that I am liable to cover the costs of their false advertising. After 2 hours I asked for a refund, which they refused. The manager argued all sorts of points- that the correct info was on their website (irrelevant), that they had asked hotels.com to take this info down (not the customer's problem) and that a cot was not the same as a crib (???!!!). The best offer that they had after 2 hours was $90sgd for the upgraded room and a free baby cot as well as reduced early check in fees. On hotels.com at the time, the difference between a deluxe and standard room for the 2 nights was less than $20sgd. Our hands were tied unless we wanted to lose all the money we had already paid, after already wasting 2h of our lives after a 12 hour flight. Here's where it gets worse. After getting to the "upgraded room" the cot did not fit, nor did the chair that was in the room. This is a safety hazard and fire risk, as the exit was completely blocked. We didn't feel like risking our lives so we got rid of the cot.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Convenient location. Very affordable for Singapore.
Stayed 4 nights in Apr 2025

6/10 Okay

Tambelina

Disliked: Property conditions & facilities
Nothing really
Stayed 2 nights in Apr 2025

10/10 Excellent

Nedy Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2025

8/10 Good

Ainy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

michael

Liked: Cleanliness
It was decent, we got adjoining rooms but smelled heavily like cigarettes. They relocated us really quick which was great night staff. Rooms are small but we only needed them to sleep. Pretty much on Clarke Quay and can walk to parks and restaurants. The part that i didn't like is i had to call my bank "international toll free on website" but upon check out they said it cost $50 singapore dollars. I tried explaining its toll free and showed them but day staff just kept adding numbers on a calculator and saying "see correct" we had to leave to the airport and i didnt want to waste my time explaining. Would not stay again or recommend.
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pro and cons of the hotel

For its price, it may be reasonable. But the maintenance and service of this place really needs to keep up. There’s no slippers, no robe, and shower gel is a 3-in-1. The mirror has black spots and seems to be worn out. The saving grace is really the location, the shower head that works and the heater.
Stayed 1 night in Apr 2025