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Sofitel Singapore Sentosa

5.0 star property
Luxury resort with 2 restaurants and bars/lounges

Photo gallery for Sofitel Singapore Sentosa

Exterior
2 bars/lounges, cocktail bar
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Parking included
The current price is NZ$574
includes taxes & fees
26 Nov - 27 Nov

Explore the area

View map
2 Bukit Manis Road, Sentosa Island, Singapore, 099891
  • Place, Universal Studios Singapore
    ‪4 min drive‬
  • Place, VivoCity
    ‪4 min drive‬
  • Place, Marina Bay Sands Casino
    ‪11 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed

1 bedroom, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2015
Premium bedding
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds

1 bedroom, pillow-top beds, minibar, in-room safe

Luxury Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2015
Premium bedding
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Open Concept)

1 bedroom, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed (Open Concept)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2015
Blackout curtains
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Prestige)

Suite, 1 Bedroom (Prestige)

Suite, 1 Bedroom (Prestige)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2012
Blackout curtains
Separate bedroom
Pillow-top bed
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool (Du Jardin)

Villa, 2 Bedrooms, Private Pool (Du Jardin)

Villa, 2 Bedrooms, Private Pool (Du Jardin)

Highlights

Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Renovated in 2015
Blackout curtains
  • 300 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Garden View

1 bedroom, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed, Garden View

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2015
Premium bedding
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, Garden View

1 bedroom, pillow-top beds, minibar, in-room safe

Luxury Room, 2 Single Beds, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2015
Premium bedding
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, 1 Bedroom (Prestige)

1 bedroom, pillow-top beds, minibar, in-room safe

Family Suite, 1 Bedroom (Prestige)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Renovated in 2015
Sofa bed
Pillow-top bed
Blackout curtains
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Luxury)

1 bedroom, pillow-top beds, minibar, in-room safe

Family Room, Multiple Beds (Luxury)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Premium bedding
Pillow-top bed
Blackout curtains
Separate bedroom
  • 72 sq m
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout curtains
Pillow-top bed
Private bathroom
Separate bath and shower
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Singapore

A luxury stay in Singapore awaits you at Sofitel Singapore Sentosa. Within a 5-minute stroll you'll find Tanjong Beach and Universal Studios Singapore within a 30-minute walk. Highlights at this resort include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The brasserie, Kwee Zeen, serves international cuisine and is open for breakfast, brunch, lunch and dinner. LeBar is the resort's own cocktail bar, serving drinks along with light fare. Enjoy the free pool cabanas, pool loungers and lifeguards on site as well as access to free bike hire. 13993 square feet (1300 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free beach shuttle. .Sights within a 10-minute drive of this 5-property class Sentosa Island resort include VivoCity and Raffles Place.
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What's nearby

  • Universal Studios Singapore - 4 min drive - 2.3 km
  • VivoCity - 4 min drive - 3.0 km
  • Gardens by the Bay - 10 min drive - 7.9 km
  • Marina Bay Sands Casino - 11 min drive - 8.6 km
  • Marina Bay Sands Skypark - 11 min drive - 8.6 km

Getting around

  • Imbiah Station - 4 min drive
  • JB Sentral - 32 min drive
  • Changi Airport (SIN) - 29 min drive

Restaurants

  • ‪Amara Sanctuary Resort - ‬19 min walk
  • ‪Tanjong Beach Club - ‬4 min drive
  • ‪Golfer's Terrace - ‬17 min walk
  • ‪Kwee Zeen - ‬19 min walk
  • ‪Le Faubourg - ‬20 min walk

About this property

Sofitel Singapore Sentosa

Luxury resort with 2 restaurants and bars/lounges
Sofitel Singapore Sentosa offers its guests an outdoor pool and complimentary bicycles. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, 12 meeting rooms, and limo/town car service are available. Event space at this resort measures 13993 square feet (1300 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel Singapore Sentosa. A beach shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 5-star Singapore resort.

  • 215 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sofitel Singapore Sentosa offers 215 accommodations with minibars and espresso makers. Beds feature pillowtop mattresses. 47-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Singapore resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 11:00 PM to 7:00 AM on request
  • Free train station pick-up shuttle from 9:00 AM to 11:30 PM
  • Train station shuttle at scheduled times
  • Free beach shuttle
  • Free train station drop-off
  • Limo/town car service
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 46 for adults and SGD 23 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Kwee Zeen
  • LeBar
  • Maduro
  • The Cliff

Things to do

  • 18-hole adjacent golf course
  • Evening entertainment
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (13,993 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Roll-in shower (150 centimetre wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests must contact the property at least 7-days in advance of arrival to book golf tee times.

Access methods

Staffed front desk

Pets

  • Pets: SGD 120 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 120.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 46 for adults and from SGD 23 for children
  • Airport shuttle fee: SGD 216 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: SGD 120 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: SGD 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Sentosa Resort And Spa
Sofitel Sentosa Resort
Sofitel Singapore Sentosa
Sofitel Sentosa
Sofitel Singapore Sentosa Resort
The Sentosa Resort Spa
Sofitel Singapore Sentosa Resort Spa

Frequently asked questions

What is the cancellation policy at Sofitel Singapore Sentosa?

Sofitel Singapore Sentosa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Singapore Sentosa?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Sofitel Singapore Sentosa on 26 Nov 2025 start from NZ$574.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Singapore Sentosa?

Yep, Sofitel Singapore Sentosa has a free self car park.

Are there any beaches close to Sofitel Singapore Sentosa?

Yep, Sofitel Singapore Sentosa is a short 10-minute walk from Palawan Beach.

Does Sofitel Singapore Sentosa have a pool?

Sofitel Singapore Sentosa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Sofitel Singapore Sentosa?

Sofitel Singapore Sentosa features an outdoor pool, free pool cabanas and 2 restaurants. All guestrooms come with pillowtop beds, late-night room service and espresso makers.

What makes Sofitel Singapore Sentosa a romantic place to stay?

Ocean-view dining and romance packages, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sofitel Singapore Sentosa.

Is Sofitel Singapore Sentosa family-friendly?

You bet! With amenities such as laundry facilities, free bike rentals and a picnic area, it's no surprise that Sofitel Singapore Sentosa is a hit with families.

Does Sofitel Singapore Sentosa serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Sofitel Singapore Sentosa?

No, but there's an airport shuttle that runs from 11:00 PM - 7:00 AM on request for a fee.

Is there a bar or restaurant at Sofitel Singapore Sentosa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Singapore Sentosa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sofitel Singapore Sentosa?

Cats and dogs are welcome at Sofitel Singapore Sentosa, with food and water bowls on offer.

Is there a golf course on site at Sofitel Singapore Sentosa?

There is a golf course next to Sofitel Singapore Sentosa.

Sofitel Singapore Sentosa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Ramon de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and Quiet

As tranquil as possible...if you want excellent rooms,good food, very nice pool and frindly service with luxury at an affordable price...this is it !
Stayed 2 nights in Aug 2025

8/10 Good

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
A very good property to stay in. Chef Prem really went out of the way to ensure we had superb Indian food. They Maharaja platter offer was super delicious. Kudos to his team - Sam , Albert ,Maga and Alvin for making our stay memorable.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best resorts in Singapore
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, pathways all alongside pretty ponds/waterways. The staff go above and beyond which makes this hotel really stand out. The rooms are large, clean and spacious. The bar is a lovely comfortable place to sit and enjoy a cocktail in the evening. The only negative thing I have to say about the whole hotel is that that the pool area is looking a bit tired, all it needs is to upgrade the sunbeds/cushions etc and it would get a 10/10.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gareth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catered well for our needs, particularly with kids
Stayed 3 nights in Jul 2025

4/10 Poor

Trina

Stayed 5 nights in Jul 2025

8/10 Good

Jon

Stayed 7 nights in Jul 2025

10/10 Excellent

Manjari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay at this peaceful resort. Staff were friendly and accommodating at all times. Dual connecting family room was comfortable and spacious. Loved our stay will be back x
Stayed 4 nights in Jul 2025

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

DEEPAK

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola Jane

Travelled with family
Liked: Cleanliness, staff & service
Such a beautiful place to stay, the staff were so helpful and friendly and we felt so welcomed. The mini fridges in our rooms didnt work and one of the toilets was noisy and kept flushing throughout the night unless we banged on the flusher to stop it. The free shuttle to and from Sentosa was amazing the drivers were always helpful. Ww would definitely recommended Sofitel to friend's and family would stay there again if we come back to Singapore.
Stayed 5 nights in May 2025

10/10 Excellent

Xiaotang

Stayed 1 night in Jun 2025

6/10 Okay

Mavis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in staff did not inform us that breakfast is include . In fact, when I asked, was told that it’s not included . We were also not told that there’s a dining voucher included in the booking. We were told during check out. Thanks to Darren, the supervisor /manager who made alternative arrangements for us to utilise what we’ve missed. Although there’s this hiccup during our stay , it was all made up. Overall , happy with the stay!
Stayed 1 night in Jun 2025

4/10 Poor

Cavvy

Stayed 1 night in Jun 2025

6/10 Okay

Karen

Travelled with family
Staff could have been more informative on restaurants and transport at bottom of pool area that we found out about after we got home. Information in general. Strong chlorine smell and pool area needs work.. our last day we planned to spend by the pool but chose not to after seeing it. Rooms were lovely. Maybe you could display information on tv on how to get to places around Santosa.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shoshana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort on Sentosa. The staff was excellent & our room (family room) was perfect. The room was a suite attached to a regular room, so it was basically 2 hotel rooms & a living area.
Stayed 1 night in Apr 2025

10/10 Excellent

kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful and the free shiluttle bus to harbourfront was so helpful we really enjoyed our stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Cavvy

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Not great considering the high cost of the room

We stayed over a bank holiday weekend and the hotel was clearly overbooked. We had to wait over an hour at the check-in desk to get our room key (only two desks were open), and then another 30 minutes the next morning just to get into breakfast. There were lots of empty food trays because the kitchen couldn’t cope with the number of guests. It’s a shame – the pool is nice, and the location by Tanjong Beach is lovely – but the owner and management team seem more focused on profit than guest comfort. Unlikely we’ll return.
Stayed 1 night in Mar 2025

2/10 Terrible

Harald

Stayed 1 night in Feb 2025

8/10 Good

Bo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virkelig godt, men lidt skuffet.

Alt i alt et rigtigt fint ophold på et meget lækkert hotel. Særligt service niveauet hos medarbejderne er helt ekstremt højt og tilpasset perfekt…MEN…når man gerne vil være hotel med 5 stjerner og tage en høj pris, så skal incheck ikke tage så frygtelig lang tid, ligesom el-kedel skal virke, toilettet skal ikke løbe fordi knapperne sidder fast og småting som beholderne med shampoo/body-lotion skal være fyldt. Ved godt det er småting, men det er for dyrt til at sådanne ting ikke er i orden. Men som sagt var det overordnede indtryk rigtigt godt..
Stayed 3 nights in Feb 2025