The Capitol Kempinski Hotel Singapore

5.0 star property
Luxury Singapore hotel connected to the convention centre, steps from Raffles City

Photo gallery for The Capitol Kempinski Hotel Singapore

Exterior
Property video
Deluxe Room, 1 King Bed, Terrace
Outdoor pool, pool loungers
Room, 1 King Bed (Heritage)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Housekeeping
  • Free WiFi
  • Bar
The current price is NZ$640
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
15 Stamford Road, Singapore, 178906
  • Bugis Street Shopping District
    ‪5 min walk‬
  • Marina Bay Sands Casino
    ‪3 min drive‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

Deluxe Twin Room (Grand)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Heritage Room Twin

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

Capitol Suite King Bed

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Heritage)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
Flat-screen TV
  • 137 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Stamford Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Minibar (some free items)
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Heritage)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

Suite (Bidwell)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Minibar (some free items)
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Grand)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Singapore

The Capitol Kempinski Hotel Singapore places you in the centre of Singapore, connected to the convention centre and within a short 5-minute stroll of Raffles City and Bugis Street Shopping District. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The bistro, 15 Stamford Restaurant, serves Modern European cuisine and is open for brunch, lunch and dinner. The Bar at 15 Stamford is the hotel's own bar. Enjoy the 24-hour gym and pool loungers as well as access to free bike hire. 2476 square feet (230 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 5-property class Downtown Singapore hotel include National Gallery Singapore and Marina Bay Street Circuit.

What's nearby

  • Bugis Street Shopping District - 5 min walk - 0.5 km
  • Marina Bay Sands Skypark - 2 min drive - 1.9 km
  • Gardens by the Bay - 2 min drive - 1.9 km
  • Marina Bay Sands Casino - 3 min drive - 2.3 km
  • Orchard Road - 3 min drive - 2.3 km

Getting around

  • City Hall Station - 1 min walk
  • JB Sentral - 25 min drive
  • Changi Airport (SIN) - 24 min drive

Restaurants

  • ‪Chao Yue Xuan Dim Sum 潮粤轩点心 - ‬2 min walk
  • ‪Famous Treasure - ‬3 min walk
  • ‪Xw Western Grill - ‬1 min walk
  • ‪Wu Pao Chun - ‬2 min walk
  • ‪Hopscotch - ‬1 min walk

About this property

The Capitol Kempinski Hotel Singapore

Luxury Singapore hotel connected to the convention centre, steps from Raffles City
The Capitol Kempinski Hotel Singapore offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 2 meeting rooms and limo/town car service. Event space at this hotel measures 2476 square feet (230 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury The Capitol Kempinski Hotel Singapore. Self parking is free.

This 5-star Singapore hotel is smoke free.

  • 155 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • 2476 sq ft of conference space
  • 230 sq. m of conference space
  • Built in 1904
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Capitol Kempinski Hotel Singapore offers 155 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Singapore hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Malay, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 35.97 to 53.96 for adults and SGD 17.99 to 26.98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • 15 Stamford Restaurant
  • Broadway American Diner
  • Frieda German Restaurant
  • La Scala Ristorante
  • The Bar at 15 Stamford

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • Stereo

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,476 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1904
  • Colonial architecture
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Chef service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
As a precautionary measure, pool and fitness access are limited. Reservation is required at check-in (subject to availability).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 59.95 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 35.97 to 53.96 for adults and SGD 17.99 to 26.98 for children
  • Rollaway bed fee: SGD 59.95 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Patina Capitol Singapore Hotel
Patina Capitol Hotel
Patina Capitol Singapore
Patina Capitol
The Patina, Capitol Singapore
Capitol Kempinski Hotel Singapore
Capitol Kempinski Hotel
Capitol Kempinski Singapore
Capitol Kempinski
The Patina Capitol Singapore
The Capitol Kempinski Hotel Singapore Hotel
The Capitol Kempinski Hotel Singapore Singapore
The Capitol Kempinski Hotel Singapore (SG Clean)
The Capitol Kempinski Hotel Singapore Hotel Singapore

Frequently asked questions

What is the cancellation policy at The Capitol Kempinski Hotel Singapore?

The Capitol Kempinski Hotel Singapore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Capitol Kempinski Hotel Singapore?

As of 3 Jul 2025, prices found for a 1-night stay for 2 adults at The Capitol Kempinski Hotel Singapore on 3 Aug 2025 start from NZ$640.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Capitol Kempinski Hotel Singapore?

Yep, The Capitol Kempinski Hotel Singapore has a free self car park.

Are there any beaches close to The Capitol Kempinski Hotel Singapore?

The closest beach to The Capitol Kempinski Hotel Singapore is Palawan Beach (6 km).

Is there a spa on site at The Capitol Kempinski Hotel Singapore?

Yep, there is an onsite spa at The Capitol Kempinski Hotel Singapore. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does The Capitol Kempinski Hotel Singapore have a pool?

The Capitol Kempinski Hotel Singapore has a pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes The Capitol Kempinski Hotel Singapore a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Capitol Kempinski Hotel Singapore.

Is The Capitol Kempinski Hotel Singapore family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that The Capitol Kempinski Hotel Singapore is a hit with families.

Are there hot tubs in the rooms at The Capitol Kempinski Hotel Singapore?

No, but there are deep-soaking baths in the guestrooms.

Does The Capitol Kempinski Hotel Singapore serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Capitol Kempinski Hotel Singapore?

No, The Capitol Kempinski Hotel Singapore does not offer an airport shuttle service.

Is there a bar or restaurant at The Capitol Kempinski Hotel Singapore?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Capitol Kempinski Hotel Singapore?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Capitol Kempinski Hotel Singapore?

No, pets are not allowed.

The Capitol Kempinski Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 239 out of 320 reviews
Rating 8 - Good. 48 out of 320 reviews
Rating 6 - Okay. 16 out of 320 reviews
Rating 4 - Poor. 11 out of 320 reviews
Rating 2 - Terrible. 6 out of 320 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Capitol Kempinski A Grand Dame in Singapore.

We hade not stayed with The Kempinski Group before, but were amazed with the Capitol in Singapore. It is a fantastic boutique hotel in a beautifully renovated old theatre building a very central location. The room was amazing, big and well decorated with a great bathroom and fittings. The bar and restaurant are decored in period style and befitting of Singapore. A delight which we will stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dominic

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel, outstanding in every way and would thoroughly recommend. Staff and services with the kids were outstanding. The hotel undersells how child friendly it is. Look forward to coming back soon, this undoubtedly will be the hotel of choice for me and my family.
Stayed 6 nights in Mar 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to restaurants and transportation. Excellent staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

The location is good, we’ve stayed here before & love it. The rooms are very comfortable. The staff are friendly & attentive. We enjoyed the restaurant & food served. It’s a great place to stay
Deluxe Bedroom
Deluxe Bathroom
Crab Cakes (delicious)
Smoked Salmon
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
Good hotel.. nice rooms and staff very helpful.. great walking location from hop on hop off bus and dining and malls.. felt very safe & the local people extremely wonderful & helpful.. Linda
Stayed 2 nights in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Frank, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional 😊 The room spacious and so comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bryan

Stayed 2 nights in Feb 2025

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good but flawed. Shower continually flooded the bathroom, doors not shutting properly, light bulbs flickering, etc. it’s all in the details and this was missing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 4 nights in Dec 2024

10/10 Excellent

monchima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most comfy bed ever. Very good service and will be back again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An incredibly beautiful hotel!

Hotel Capitol Kempinski in Singapore is one of the most incredible hotels we have visited and we travel frequently. Our suite was meticulously clean and beautiful. All staff members are kind and gentle....genuinely eager to please. The breakfasts were spectacular! It is a wonderful hotel...great location too!
Stayed 3 nights in Jan 2025

10/10 Excellent

GABRIELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found the staff at the Capitol Kempinski to be so helpful and friendly. Unfortunately it was an overnight only, however, Tasha was able to get me an earlier check in which was great. The room I had was large with a separate bathroom. I had dinner in the hotel restaurant which was OK. Sometimes it depends on what you order. The Maître was lovely and he even brought me a magazine as I was dining Alone
Stayed 1 night in Jan 2025

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is small single bed not double
Stayed 10 nights in Dec 2024

10/10 Excellent

Wen Li

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and beautiful hotel. The food was great too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolyn

Stayed 2 nights in Nov 2024

10/10 Excellent

Kuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage Hotel Conveniently Located

We arrived at the hotel very late, Jason welcomed us and made us feel at home right away. Jason also helped us with the required MDAC form for our entry to Malaysia, we are very grateful for his help. The hotel is well appointed and conveniently located, we enjoyed our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed twice now at this hotel. I love the staff and service, they are very helpful. Feels like a nice small boutique hotel with wonderful rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 10 nights in Oct 2024

8/10 Good

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the room 231 which wasn’t up to the Kempinski’s hotel star rates: Stains on couch and armchair Marks on the floor Scratches on walls and furniture Coffee table has plenty of stains after cups Bathroom amenities: one day plenty, the other day- we need to ask for, had one piece of soap for the whole week No PowerPoints in the bathroom Towels are very old and bathrobes have stains No shaving amenities No sewing kit No iron and iron board. Common area: toilet doesn’t have hand soap and hand dryer. Yes: Breakfast is very good and the staff is very friendly Minibar is for free Replace water every day in the room Making bed at night After check out the hotel can provide you with the room to refresh: to have shower, drinks, have some sleep, etc for 1 hour. Location
Stayed 7 nights in Nov 2024