"Few items in the room were dirty & sticky. The shower head on the wall kept falling off. More than half of the 10 TV channels didnt work. However it ... " More
This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a computer station. Added amenities include a 24-hour business center and laundry facilities.
Attractions within a 10-minute drive of this Geylang hotel include Gardens by the Bay and Marina Bay Sands Skypark.
31 Aug. 2019 by Hotel Manager Hisham
Dear Guest, thank you for taking the time to write such a detailed review. All your comments are essential in educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, we will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
24 Aug. 2019 by Hotel Manager Hisham
We are truly sorry to hear that your stay with us was a disappointment. The team has reviewed your feedback and please be assured that we always work towards improvements. Guests are our priority and we are sorry to hear that you felt otherwise during your stay with us. Once again, we apologise for all that has happened during the course of your stay and thank you for review.
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Venue Hotel - The Lily also features laundry facilities, dry cleaning/laundry services, and express check-out. This Singapore hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Venue Hotel - The Lily offers 83 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.