Accor Hotels - accommodation in Sintra

This hotel is a piece of history. Only 8 minutes up the road to the Quinta da Regaleira. The hotel is lovely, the views are great. The breakfast was small but sufficient. The restaurant is good. The staff is very helpful and the massage was great. I would recommend calling and booking a massage in advance so you can get your preferred time. everything is aboout a 12-17 minute walk except the mountain top Pena Palace for example - uber or tuktuk to that. Parking is very limited if you are coming with a rental, call in advance for information regarding the paid parking garage. Once you pass the hotel it takes 15-18 minutes to go around and get back with all the one way roads. The road to the hotel is closed to general traffic so be prepared to tell the traffic controller in portuguese that you have a reservation at the hotel.

The room was large but it needs to be renovated, it is showing its age. It was nice to have a balcony but the chairs, table and floors were dirty. The breakfast was nice it had a good selection. We took advantage of the Happy Hour and prices and selection were good. The Lobby is lovely. The staff at the front desk and bar were very nice and accommodating. The location is great right in the historical center. The major issue was getting to the hotel. Uber drivers are not sure where to drop you off and cannot enter the historic center because of the hydraulic bollard in the middle of the street. We had to walk about 1 mile uphill with our luggage, not an easy task and if you have any kind of disability it is an impossible task. Also due that impasse they cannot pick you up in front of the hotel either. All in all, we were pleased with our stay but due to these issues we would never stay there again.

Room is clean. Staffs are very nice.