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Holland America Skagway Inn

2.0 star property
Hotel in Skagway with 2 restaurants and free airport shuttle

Photo gallery for Holland America Skagway Inn

Reception
Exterior
Bar (on property)
Exterior
Standard Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View map
3rd And Spring St, Skagway, AK, 99840
  • Place, Red Onion Saloon Brothel Museum
    ‪1 min walk‬
  • Place, Captain William Moore Cabin
    ‪3 min walk‬
  • Place, Klondike Gold Rush National Historical Park
    ‪4 min drive‬
  • Airport, Skagway, AK (SGY)
    ‪10 min walk‬

Room options

View all photos for Deluxe Room

Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe Room

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Flat-screen TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Desk
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Skagway

Holland America Skagway Inn puts you in the heart of Skagway, within steps of Red Onion Saloon Brothel Museum and Captain William Moore Cabin. Highlights at this hotel include 2 restaurants, free self-parking and a free airport shuttle. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find a coffee shop/cafe and laundry facilities. .Sights within a 15-minute walk of this Downtown Skagway hotel include Grizzly Falls Ziplining Expedition and White Pass and Yukon Route.

What's nearby

  • White Pass and Yukon Route - 1 min walk - 0.2 km
  • Red Onion Saloon Brothel Museum - 1 min walk - 0.2 km
  • Captain William Moore Cabin - 3 min walk - 0.3 km
  • Grizzly Falls Ziplining Expedition - 3 min walk - 0.3 km
  • Klondike Gold Rush National Historical Park - 4 min drive - 3.2 km

Getting around

  • Skagway, AK (SGY) - 1 min drive

Restaurants

  • ‪Skagway Fish Company - ‬7 min walk
  • ‪Red Onion Saloon - ‬2 min walk
  • ‪Skagway Brewing Co. - ‬5 min walk
  • ‪Glacial Smoothies - ‬2 min walk
  • ‪Bonanza Bar and Grill - ‬1 min walk

About this property

Holland America Skagway Inn

Hotel in Skagway with 2 restaurants and free airport shuttle
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available 24 hours). A vending machine, tour/ticket assistance, and laundry facilities are also featured at Holland America Skagway Inn. Free self parking is available.

This Skagway hotel is smoke free.

  • 94 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Holland America Skagway Inn offers 94 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

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  • Free WiFi
  • Microwave
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Property amenities

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 15 September and 01 May.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Westmark Inn Holland America Line Company
Westmark Holland America Line Company
Westmark Skagway Holland America Line Company
Westmark Inn Skagway Holland America Line Company
Westmark Inn
Westmark Skagway
Westmark Hotel Skagway
Westmark Inn Skagway Hotel
Westmark Inn Skagway a Holland America Line Company
Westmark Inn Skagway
Holland America Skagway Inn
Holland America Skagway Inn Hotel
Holland America Skagway Inn Skagway
Holland America Skagway Inn Hotel Skagway

Frequently asked questions

What is the cancellation policy at Holland America Skagway Inn?

Holland America Skagway Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holland America Skagway Inn?

Yep, Holland America Skagway Inn has a free self car park.

Is there a free airport shuttle available at Holland America Skagway Inn?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Holland America Skagway Inn?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holland America Skagway Inn?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Holland America Skagway Inn?

No, only service animals are allowed.

Holland America Skagway Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 254 out of 583 reviews
Rating 8 - Good. 204 out of 583 reviews
Rating 6 - Okay. 88 out of 583 reviews
Rating 4 - Poor. 28 out of 583 reviews
Rating 2 - Terrible. 9 out of 583 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable stay. Room was spacious, exceptionally clean and quiet. Would recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

jacob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place felt very high end and super clean. Its perfect size of room. Everything worked. Had a nice lounge, bar, restaurant. The food and drinks were good. DOG Friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Jody

Travelled with partner
Liked: Cleanliness, staff & service
The location is convenient and the customer service was great. This is an older hotel with a nice facelift. The room was a bit small but comfortable with the amenities we needed. My only wish was for wifi in the rooms. They do have computers to use in the lobby though.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice, clean and centrally located.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
very nice hotel, definitely would stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Alastair

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location very good , pretty good all around. Staff in the dining room seemed miserable, not a lot of happiness there and obviously showed. Staff at the room bookings were great in every way.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay and would definetly stay again
Stayed 2 nights in Jun 2025

2/10 Terrible

Christine

Liked: Cleanliness
Hotel was clean, but my room had a machine sound come on every ten minutes and run for a minute all night. Not restful at all.
Stayed 2 nights in Jun 2025

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay while driving from Oregon to Alaska. Clean, convenient to things to do. Nice restaurant.
Stayed 1 night in Jun 2025

8/10 Good

george

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was clean and quiet
Stayed 1 night in Jun 2025

4/10 Poor

Robin, Timpson

Travelled with family
Liked: Cleanliness, amenities
Trouble cheking in even though we had advanced reservations. Rooms recently remodeled and nice. Outside of hotel looks rustic on purpose, I guess. Whole downtown needs serious work on steps and handrails. Drunks and stoners roaming around on streets at all hours of the night.
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vey nice. No fridge in room
Stayed 1 night in Jun 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Easy quick check in. Second time staying at this hotel. First time we were on the second floor and it was a lot quieter than the ground floor rooms. We heard noise from our room from above, beside and across the hallway. We were right by the laundry room and wadhing machines going all night. Couple next door having a fight. So a bit of a restless sleep this time. Bit expensive for the room, but comparable to other limited places in Skagway. The bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

W. B.

Liked: Cleanliness, amenities, property conditions & facilities
It is an older hotel that has been well maintained and updated. It was conveniently located in town. You could easily walk to any attraction. The staff were friendly and gave good advice on eating and activities. I look forward to a return in the future.
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came here in family trip. Hotel was clean. Town was designed as old gold town. If you are coming to Skagway, I think this is the best option
Stayed 4 nights in Jun 2025

10/10 Excellent

Sophie

Liked: Cleanliness, property conditions & facilities
The room was very nice and warm. The staff were also very welcoming. Skagway was so beautiful just be aware there’s no WiFi in the rooms only in the main lobby
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Monika

Liked: Cleanliness, property conditions & facilities
Nice place. Very friendly and helpful staff. Comfortable and clean
Stayed 1 night in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t stay in the room much as wanted to explore Rooms on the small side but comfortable The 5$ black Coffey was a bit much even for holland America but you were handy to everything parking was ok not bad
Stayed 3 nights in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a terrible clicking noise coming from the heating system and it kept me and my children up. Toilet was dirty when I got there. Overall pretty unpleasant stay. Only great thing was the staff they were very kind.
Stayed 1 night in May 2025

6/10 Okay

joe

Stayed 1 night in May 2025

10/10 Excellent

Jess

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our host, the front desk, was quite helpful. He searched until he found a restaurant that was open even though we arrived late. The room was in a historical building, complete with its own fireplace and footed bathtub. The only downside was no hot water or coffee in the room.
Stayed 1 night in May 2025