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Hotel Downtown

4.0 star property

Photo gallery for Hotel Downtown

Daily continental breakfast (EUR 10.00 per person)
Minibar, in-room safe, blackout curtains, soundproofing
Front of property
Gym
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$204
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
27 Vassil Levski Blvd, Sofia, 1040
  • Place, National Palace of Culture
    ‪5 min walk‬
  • Place, Vitoshka Boulevard
    ‪5 min walk‬
  • Place, Vitosha Blvd
    ‪7 min walk‬
  • Airport, Sofia (SOF)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room, Private Bathroom

Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Double Room, Private Bathroom

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

8.0 out of 10
Very good
(7 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 667 reviews
The price is NZ$194
includes taxes & fees
3 Apr - 4 Apr
Metropolitan Hotel Sofia, a member of Radisson Individuals

About the area

Sofia

Hotel Downtown puts you in the heart of Sofia, within just a 10-minute stroll of Peyo Yavorov House-Museum and Sveti Sedmochislenitsi Church. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of train pick-up service. .Sights within a 10-minute walk of this 4-property class Sofia City Center hotel include National Palace of Culture and Ploshtad Bulgaria.

What's nearby

  • National Palace of Culture - 5 min walk - 0.5 km
  • Vitoshka Boulevard - 5 min walk - 0.5 km
  • Vitosha Blvd - 7 min walk - 0.6 km
  • Ivan Vazov National Theatre - 11 min walk - 1.0 km
  • Alexander Nevski Cathedral - 16 min walk - 1.4 km

Getting around

  • Sofia Sever Station - 8 min drive
  • Serdika Station - 17 min walk
  • Sofia (SOF) - 17 min drive

Restaurants

  • ‪G.A.B.A - ‬1 min walk
  • ‪Bar Lorca - ‬1 min walk
  • ‪Жадната Ламя - ‬3 min walk
  • ‪Dabov specialty coffee - ‬2 min walk
  • ‪Manzo - ‬3 min walk

About this property

Hotel Downtown

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Hotel Downtown.

This 4-star Sofia hotel is smoke free.

  • 59 guestrooms or units
  • 9 levels
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Built in 2001
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Downtown offers 59 air-conditioned accommodations with minibars and a safe. 26-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,292 square feet of conference space
  • 2 meeting rooms
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 9 floors
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10.00 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Downtown Sofia
Hotel Downtown Sofia
Hotel Downtown
Hotel Downtown Hotel
Hotel Downtown Sofia
Hotel Downtown Hotel Sofia

Frequently asked questions

What is the cancellation policy at Hotel Downtown?

Hotel Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Downtown?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Downtown on 2 Apr 2026 start from NZ$204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Downtown a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Downtown.

Does Hotel Downtown serve breakfast?

Sure does, continental breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Downtown?

No, Hotel Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Downtown?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Downtown?

No, pets are not allowed.

Hotel Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 59 out of 199 reviews
Rating 8 - Good. 96 out of 199 reviews
Rating 6 - Okay. 26 out of 199 reviews
Rating 4 - Poor. 11 out of 199 reviews
Rating 2 - Terrible. 7 out of 199 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff on the front desk were really helpful and checked us in efficiently. The cleaning staff were excellent, with our room being cleaned at the same time each day. Overall we had no negative feelings towards the hotel (the rooms can get quite warm, but in winter that is not a bad thing at all). I saw a lot of people complain about the hotel being “outdated”, but in a former USSR country, I found it gives it some character. Would absolutely stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Liantao

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staffs. The room is spacious but kind of outdated.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

OK hotel but not great services

On a good side, the hotel is conveniently located in the city center. The rooms are clean and very comfortable. The major down sides are that a) faces a very busy road; b) terrible WiFi connection; c) inconsistent quality of breakfast: in my case it was excellent on weekend, almost non-existent on Monday, and mediocre Tuesday. Overall, the price was too high for the quality provided. There are better hotels in Sofia downtown. Do not recommend this one
Stayed 4 nights in Dec 2024

6/10 Okay

Peter, Singapore

Business traveller, Travelled with partner
No heating or air conditioning.
Stayed 6 nights in Oct 2024

8/10 Good

Silvio

Stayed 3 nights in Oct 2024

10/10 Excellent

BEATRIZ H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

Nice hotel close to Vitosha Blvd , nice rooms ,breakfast is ok! I will return!!
Stayed 2 nights in Sep 2024

6/10 Okay

Petros

Travelled with group
Liked: Cleanliness, staff & service
OK, if you just wanna spent 1 or 2 nights is fine. Reminds me of the 80's hotels that we see in the movies. Definately not a 4* but a 3*. Staff is friendly and helpful. Bathroom needs renovation and the room needs noice isolation (I could hear the next door couple shouting) Not really impressed!
Stayed 1 night in Sep 2024

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world comfort- great breakfast

Old world elegance with decor. Room and bathroom fine, though Staybridge request walk in shower ( if they have) . Breakfast was very good. A bit of a walk to attractions ( cathedral mosque etc) but liked a couple of local restaurants- more authentic.
Hotel entry
Breakfast restaurant
Spacious room
Stayed 3 nights in Sep 2024

4/10 Poor

KYRIAKOS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotels i stayed. The first day i arrived at 19:45 and there was a man at the reception who didnt speak English, a sign on the desk said that the reception was opened until 20:00 but probably they left. The room was ok but the tv wasnt working and the ac was noisy and in the toilet run water suddenly. The windows didnt have thick curtains so the neighbors could see you. So i spent the first night in dark and with no tv, Next day, and after my complains to Expedia, they changed my room and they gave me a suite (as they said) . On the third day i noticed that the maid didnt clean my room but i didnt say anything so as not to offend her. But on the fourth day they didnt clean my room so i had neither clean towels nor soap or shampoo. I asked the reception why this and another man (who also didnt speak english well) told me that when you stay more that 3 days they dont clean the room every day. In expedia by the way it is written that they have daily housekeeping. After my complain they cleaned my room but again they didnt put any soap so i had to use one small bottle for 3 days!!! in my room there were ants. Also they say that they have a restaurant until 24:00 but their restaurant after breakfast was closed. As far as safety, it was quite strange situation because there was a man (suppose to be security) sitting out of hotel smoking or drinking and anyone could easily get in the hotel. If it was a MOTEL it could be ok BUT A 4 STAR HOTEL? NO WAY!!!!!!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Katarzyna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location, close to the city center and a metro station from the airport. Tasty breakfasts, comfortable beds. The only shortcoming was a bathroom, which was a little bit outdated.
Stayed 2 nights in Aug 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Staffs are very helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Abdullah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent and nice staff, but could be better overall

Overall the staff was nice. One issue was that the check in took some time since my reservation wasn't prepared properly. A slightly annoying part was that I could hear the water draining and refilling of the bathroom above room. Also it had some malfunction, so it kept filling and draining for 20 minutes at night. A minor issue but worth knowing if you plan on getting the breakfast option - they didn't have any alternative milk, only regular.
Stayed 1 night in Aug 2024

8/10 Good

Nahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Roland

Liked: Cleanliness, amenities
Beautiful view over the city of Sofia from a nice attractive room.
Stayed 1 night in Jun 2024

8/10 Good

Laura

Liked: Cleanliness, room comfort

Good location, need more attention to details

The hotel is in a very good location, but it needs improvements. Bedroom was fine, i had to figure out where to plug the minifridge, i found several hair in and around the buffet breakfast... and not everyone speaks english. It needs improvement.
Stayed 3 nights in Jun 2024

10/10 Excellent

Roland

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC didn't cool properly, it was a very dated room and equipmen. The front desk staff wouldn't do any extra effort to accommodate guest check in/out becase they didn't want to rearrange pre-arranged room blocks. At the end of the stay the water was shut off and no options were provided to guests.
Stayed 1 night in Jun 2024

8/10 Good

Yong Ngiap

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient near city
Stayed 4 nights in Apr 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We be loved the breakfast every morning and the great staff that spoke English. The from was spacious and clean. The safe did not work, but we managed.
Stayed 6 nights in May 2024

8/10 Good

Yong Ngiap

Business traveller
Liked: Property conditions & facilities, room comfort
Location was convenient with lots of eateries around and within walking distances
Stayed 6 nights in Apr 2024