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Sofia Balkan Palace

Property class: 5 and above

Photo gallery for Sofia Balkan Palace

A hotel entrance with a glass canopy, multiple flags, and a well-lit facade.
A grand lobby with a marble floor, a central seating area, and a staircase leading to upper floors.
A modern hotel room with a large bed, a nightstand, a lamp, a window with a view, and a purple sofa.
A luxurious interior with marble columns, plush seating, and a bar area.
A modern living room with a sectional sofa, a round coffee table, a blue ottoman, a leather armchair, a small side table with a vase, and a flat-screen TV mounted on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$256
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
5 Sveta Nedelya Square, Sofia, Sofia, 1000
  • Place, Sofia Central Mineral Baths
    ‪2 min walk‬
  • Place, Church of St. George
    ‪2 min walk‬
  • Place, Alexander Nevski Cathedral
    ‪10 min walk‬
  • Airport, Sofia (SOF)
    ‪12 min drive‬

Room options

View all photos for Executive King Room

A hotel room with a large bed, a desk with a TV, a small table with a lamp, and a view of the outside.

Executive King Room

7.8 out of 10
Good
(27 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

A hotel room with two beds, a sofa, a small table, and a large window with curtains.

Executive Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe King Room

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Deluxe King Room

8.6 out of 10
Excellent
(61 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, a chair, a phone, and a window with a view.

Deluxe Suite

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with King Bed

A hotel room with a bed, a sofa, a round table, and a chair. There is a chandelier above the sofa.

Junior Suite with King Bed

7.0 out of 10
Good
(6 reviews)
  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

A hotel room with a bed, bedside table, a mirror, and a nightstand.

Executive Suite with King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a sofa, a small table, and a large window with curtains.

Deluxe Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

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  • Parking included
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About the area

Sofia

A luxury stay in the heart of Sofia awaits you at Sofia Balkan Palace. You'll be within steps of Church of St. George and within a short 5-minute stroll of Sofia Central Mineral Baths. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Stardust restaurant, is open for breakfast, lunch and dinner. 13563 square feet (1260 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 5-property class Sofia City Center hotel include Alexander Nevski Cathedral and Bulgarian Parliament.

What's nearby

  • Sofia Central Mineral Baths - 2 min walk - 0.2 km
  • Church of St. George - 2 min walk - 0.2 km
  • Ivan Vazov National Theatre - 7 min walk - 0.6 km
  • Alexander Nevski Cathedral - 10 min walk - 0.9 km
  • Bulgarian Parliament - 12 min walk - 1.0 km

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 8 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬3 min walk
  • ‪Burrata Italiana Center - ‬3 min walk
  • ‪Breakfast Room, Sofia Balkan Palace - ‬1 min walk
  • ‪Art Club Museum - ‬3 min walk
  • ‪Largo di Serdika - ‬2 min walk

About this property

Sofia Balkan Palace

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 13563 square feet (1260 square metres) and includes a conference centre. A fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Sofia Balkan Palace. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sofia hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 6 levels
  • 13563 sq ft of conference space
  • 1260 sq. m of conference space
  • Built in 1956
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofia Balkan Palace offers 241 air-conditioned accommodations with minibars and a safe. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 31 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping centre

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (13,563 square foot of space)

Outdoors

  • In a state park
  • In the mountains
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Ballroom
  • Built in 1956
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self-parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay and Apple Pay. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

What is the cancellation policy at Sofia Balkan Palace?

Sofia Balkan Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofia Balkan Palace?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Sofia Balkan Palace on 15 Nov 2026 start from NZ$256, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofia Balkan Palace?

Yep, Sofia Balkan Palace has a self car park for EUR 31.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Is Sofia Balkan Palace family-friendly?

You bet! With amenities such as laundry facilities, as well as baby baths in the guestrooms, it's no surprise that Sofia Balkan Palace is a hit with families.

Does Sofia Balkan Palace serve breakfast?

Yep, guests adore the full breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Sofia Balkan Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sofia Balkan Palace?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sofia Balkan Palace?

Check-in begins at 3:00 PM. Check-out time is noon.

Sofia Balkan Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 92 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellent breakfast service and pleasant staff. Location is perfect.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is excellent. The hotel is great and the staff very helpful. Breakfast has variety of food.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position is fantastic, rooms need some updating, prices are very reasonable.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the staff were awesome! The location is first rate! I would definitely stay here again
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
THE MOST AMAZING LOCATION ONE COULD WISH FOR! EVERYTHING IN SOFIA IS WITHIN WALKING DISTANCE OF THE HOTEL.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive building, excellent rooms, central location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very central location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, close to historical places, restaurants, and to the subway. The personnel were very nice, especially Dmitri.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean,
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best location, nice and helpful staff. Restaurant was great too. Delicious food and the Best part the staff all around. I would definitely be recommending and will stay here again when back in December Inshallah.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in May 2026
Verified review

8/10 Good

Nice location, near station and very central. Room was very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and very convenient to visit all the landmarks. Generally clean ( mirrors in the bathroom needed some cleaning) and very spacious room. Breakfast was excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fabulous place. Rooms can get a bit warm but shut the curtains and leave the aircon on and it was fine.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, excellent service. Very good hotel
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Decent sized room and good location. Staff friendly. Had issues with electronic system used for lighting and curtains and room was difficult to cool
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is in a good location. You can walk to many sites easily. The bed is comfortable, the shower is good, but the breakfast was not good. There wasn't a huge selection to choose from.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Great location, right next to the Metro. Easy walk to all the main attractions - one is 50m away!
Stayed 6 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
I expected for a better hotel
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel was in an excellent location. Very nicely styled hotel with very friendly staff. Our room was beautiful. No blind in the bathroom and paint on ceiling in shower peeling off - you would think it would get fixed as an easy one. On first look breakfast appeared to be good - lots of choice and nice looking fruit etc…however most of the hot choices were luke warm. A real shame as something they could sort. Overall I would recommend staying - just be prepared for breakfast not being great
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A renovated room but with cockroaches walking all around the floor all night long. Must sleep with lights on and a slipper nearby to hit them as they climb out of the walls. The hotel doesn't have spa or gym, so there isn't much to do. The lobby bar has very small basic menu and they also don't bring out half of ingredients in the menu. Breakfast buffet is good. The check-in and check-out staff are excellent. The hotel is in the central location close to all the good shops and government offices. Would be a decent place if not for the infestation.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Sep 2025