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Serras Andorra

5.0 star property
Luxurious slopeside hotel with a full-service spa

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Serras Andorra

Photo gallery for Serras Andorra

Reception
Terrace/patio
Front of property
Premium bedding, minibar, in-room safe, individually furnished
Daily buffet breakfast (EUR 28 per person)

Overview of Serras Andorra

Reviews
10

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available

Explore the area

Map
Carretera General 2, nº26, Soldeu, Andorra, AD100
  • Popular LocationGrandvalira Ski Area4 min walk
  • Popular LocationSoldeu Ski Resort4 min walk
  • Popular LocationGrandValira1 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Eco-friendly toiletries
Heated bathroom floor
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Heated bathroom floor
Hairdryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Family Room (Grand Deluxe)

Premium bedding, minibar, in-room safe, individually furnished

Family Room (Grand Deluxe)

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Eco-friendly toiletries
Heated bathroom floor
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Eco-friendly toiletries
Heated bathroom floor
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually furnished

Family Suite

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Private bathroom
2 bathrooms
Heated bathroom floor
  • 80 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Heated bathroom floor
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Penthouse

Penthouse | Living area

Penthouse

Highlights

Separate sitting area
Individually furnished
Dining table
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Private bathroom
  • 100 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, individually furnished

Family Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
Eco-friendly toiletries
Heated bathroom floor
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Similar properties

Front of property
Andorra Park Hotel
Pool
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (490)
The price is NZ$370
for 1 night
includes taxes & fees
12 May - 13 May
Andorra Park Hotel

About the area

Soldeu

A luxury stay in Soldeu awaits you at Serras Andorra. You'll be 0.4 km (0.2 mi) from Soldeu Ski Resort and 1 km (0.6 mi) from GrandValira. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include deep-tissue massages, sports massages, body scrubs and facials along with access to the sauna. The restaurant, Restaurante Bruna, serves local cuisine and is open for breakfast, lunch and dinner. Bar 42º is the hotel's own bar. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski rentals and ski storage. Plus you'll find free WiFi in public areas, a 24-hour gym and a sauna. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of a free ski shuttle. .Places within a 15-minute drive of this 5-property class Soldeu hotel include TSF4 Solana Ski Lift and TSD4 Pas De La Casa Ski Lift.

What's nearby

  • Grandvalira Ski Area - 4 min walk
  • Soldeu Ski Resort - 4 min walk
  • GrandValira - 1 min drive
  • Pas de la Casa Resort - 14 min drive
  • Caldea Spa - 18 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 30 min drive
  • La Seu d'Urgell (LEU) - 68 min drive

Restaurants

  • L'Ovella Negra - 5 min drive
  • Lamont Grill And fondue ! - 12 min walk
  • Restaurant Manacor Grill - 2 min drive
  • The Boss - 2 min drive
  • Nør Smokehouse - 14 min walk

About this property

Serras Andorra

Luxurious slopeside hotel with a full-service spa
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. This luxury hotel also offers a 24-hour fitness centre, a sauna and ski passes. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Serras Andorra was completed in December 2021.

This 5-star Soldeu hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Serras Andorra offers 60 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Soldeu hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 5 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free ski shuttle
  • Free valet parking on site
  • Secured, covered parking on site (EUR 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 42º
  • Restaurante Bruna

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Indoor pool
  • Optional ski privileges
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Building
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Renovated entire property - December 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robe
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 95.0 per night.
  • Cots (infant beds) are available for EUR 55.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Airport shuttle fee: EUR 420 per vehicle (one-way, maximum occupancy 5)
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 55.0 per day
  • Rollaway bed fee: EUR 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Parador Canaro Hotel
Parador Canaro Hotel Soldeu
Parador Canaro Soldeu
Parador Canaro Hotel Incles
Parador Canaro Incles
Hotel Parador Canaro Andorra/Incles

Frequently asked questions

What is the cancellation policy at Serras Andorra?

Serras Andorra offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Serras Andorra?

Yep, Serras Andorra has free valet parking. A secured covered self car park is also available for EUR 25 per night. Onsite parking is limited.

Are there any beaches close to Serras Andorra?

The closest beach to Serras Andorra is Pontal de Maceió Beach (16.1 km).

Is there a spa on site at Serras Andorra?

Yep, there is an onsite spa at Serras Andorra. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Serras Andorra have a pool?

Serras Andorra has an indoor pool. The pool is open 10:00 AM to 9:00 PM.

What makes Serras Andorra a romantic place to stay?

Couples spa treatments and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Serras Andorra.

Does Serras Andorra serve breakfast?

Sure does, buffet brekkie is served daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Serras Andorra?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Serras Andorra?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Serras Andorra?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Serras Andorra?

Dogs are welcome at Serras Andorra, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Serras Andorra Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 31 out of 33 reviews" "
Rating 8 - Good. 2 out of 33 reviews" "
Rating 6 - Okay. 0 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
Stayed 1 night in Nov 2023

10/10 Excellent

Nicholas, Bracknell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location excellent service. Top class cuisine
Stayed 1 night in Aug 2023

10/10 Excellent

Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
Stayed 1 night in Jul 2023

10/10 Excellent

STEVEN, Scotts Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities. Friendly staff
Stayed 1 night in Jul 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

Konstantin, Milwaukee

Stayed 1 night in Jul 2022

10/10 Excellent

Adrian

Stayed 2 nights in Feb 2022

10/10 Excellent

Noriel

Stayed 5 nights in Jan 2024

10/10 Excellent

noe alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023