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The Swan Hotel

3.0 star property
Eco-certified hotel with bars/lounges and fitness centre

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The Swan Hotel

Photo gallery for The Swan Hotel

Property grounds
Front of property
Deluxe Room, 1 Queen Bed, Non Smoking
Lunch and dinner served
Reception

Overview of The Swan Hotel

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Sadler Street, Wells, England, BA5 2RX
  • Popular LocationWells Cathedral2 min walk
  • Popular LocationWells Bishop's Palace5 min walk
  • Popular LocationWookey Hole Caves6 min drive
  • AirportBristol (BRS-Bristol Intl.)39 min drive

Room options

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The price is NZ$130
for 1 night
includes taxes & fees
14 May - 15 May
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About the area

Wells

The Swan Hotel puts you in the heart of Wells, within steps of Wells & Mendip Museum and Wells Cathedral. Highlights at this eco-friendly hotel include 2 bars/lounges and a restaurant. .The restaurant, 15c A.D, is open for lunch and dinner. The Bar is the hotel's own bar, serving drinks along with light fare. Meeting rooms and conference space are among the business amenities offered. Other amenities include free WiFi in public areas, a gym and a snack bar/deli. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking. .In proximity to this Wells hotel you'll find Cheddar Gorge.

What's nearby

  • Wells Cathedral - 2 min walk
  • Vicar's Close - 4 min walk
  • Wells Bishop's Palace - 5 min walk
  • Wookey Hole Caves - 6 min drive
  • Glastonbury Tor - 13 min drive

Getting around

  • Frome Station - 27 min drive
  • Bristol International Airport (BRS) - 42 min drive

Restaurants

  • The Quarter Jack - 7 min walk
  • Fountain Inn & Boxers Restaurant - 5 min walk
  • The Globe Inn - 5 min walk
  • Fosso Lounge - 3 min walk
  • Cathedral Green - 1 min walk

About this property

The Swan Hotel

Eco-certified hotel with bars/lounges and fitness centre
There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A fitness centre, a terrace, and a BBQ are also featured at the eco-certified The Swan Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Swan Hotel was completed in January 2017.

This Wells hotel is smoke free.

  • 49 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 bars or lounges
  • Conference rooms
  • Built in 1422
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Dining venue
The Swan Hotel offers 49 accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 15 for adults and GBP 7.50 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 15c A.D
  • The Bar

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1422
  • Renovated entire property - January 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.50 for children
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

Property is also known as

Best Western Plus Swan Hotel Wells
Best Western Plus Swan Hotel
Best Western Plus Swan Wells
Best Western Plus Swan
BEST WESTERN PLUS Swan Hotel Wells, Somerset
Wells Best Western
Best Western Wells
BEST WESTERN PLUS Swan Hotel Wells Somerset
The Swan Hotel Hotel
The Swan Hotel Wells
The Swan Hotel Hotel Wells
Best Western Plus Swan Hotel

Frequently asked questions

Is parking available at The Swan Hotel?

Yep, The Swan Hotel has a self car park, for a fee. Onsite parking is limited.

Is The Swan Hotel family-friendly?

You bet! With amenities like laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise The Swan Hotel is a hit with families.

Does The Swan Hotel serve breakfast?

Yep, full brekkie is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at The Swan Hotel?

No, The Swan Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Swan Hotel?

Yep, you can grab a meal at The Swan Hotel's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Swan Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Swan Hotel?

No, pets are not allowed.

The Swan Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 375 reviews" "
Rating 8 - Good. 147 out of 375 reviews" "
Rating 6 - Okay. 30 out of 375 reviews" "
Rating 4 - Poor. 8 out of 375 reviews" "
Rating 2 - Terrible. 5 out of 375 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Jul 2023

10/10 Excellent

Beate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved every thing! The hotel, the room we had, the staff -super friendly and helpful, the food, the location I went there for a wedding, coming from USA! Worth the trip! English countryside ❤️

6/10 Okay

Ralph

Travelled with partner
Not a four star property front desk staff needs more training

10/10 Excellent

MRS S J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas stay
The Swan is a top class hotel. Nice comfortable rooms, very quiet, with very good shower over bath, spotlessly clean. Very friendly, polite and helpful staff, reception sraff excellent. Amazing to get free parking too. Our stay was cut short due to an emergency back home, but we will be back.
Stayed 4 nights in Dec 2022

10/10 Excellent

Steve

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic hotel
Very nice hotel with atmosphere.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Stayed 1 night in Sep 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great City Centre hotel
Only difficulty is the narrowness of parking on site and the limited spaces, otherwise, great service and a very hearty breakfast to set you on your way. Helpful service at reception and the breakfast service.
Stayed 1 night in Sep 2022

8/10 Good

Hamza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022