Family accommodations in Somerset West

I stayed at the hotel numerous times before and will again. Mostly due to its vicinity to the airport for a late or early flight. This time I felt I was completely overcharged for my specific room 118. The kitchen extraction fan is right outside and very noisy! Kitchen cleanup late at night was very disturbing. Furthermore staff strarted slamming doors from 5 am did not help either. Overall not a good rest as it was supposed to be for the rate charged. Very disappointed.

Never stayed in a hotel without a lift before ! Lots of people , loads of luggage traipsing up & down the stairs. All good apart from that

Nice Hotel and Staff in a convenient location. The only issue is the traffic noise from a major road that backs up to the property.