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Aparthotel Tropicana

Property class: 4

Photo gallery for Aparthotel Tropicana

A swimming pool surrounded by palm trees and lounge chairs, with a clear sky above.
A spacious lobby with a marble floor, wooden reception desk, teal sofas, and pendant lighting.
A row of white lounge chairs with umbrellas, arranged on a paved walkway in a garden setting.
A playground with colorful equipment, a green fence, and a building in the background.
A modern dining area with white tables and chairs, large windows with a stone wall and flowers, and a clean, bright interior.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Carrer de les Flors 19, Son Servera, Balearic Islands, 07560
  • Place, Cala Millor Beach
    ‪6 min walk‬
  • Place, Bona Beach
    ‪16 min walk‬
  • Place, Punta de N'Amer
    ‪5 min drive‬

Room options

View all photos for Suite, Balcony, Pool View (Promo)

A hotel room with a large bed, two bedside tables, a nightstand, a desk, and a window with a view of greenery.

Suite, Balcony, Pool View (Promo)

7.0 out of 10
Good
(2 reviews)
  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Balcony, Pool View

A hotel room with a large bed, two bedside tables, a nightstand, a desk, and a window with a view of greenery.

Suite, Balcony, Pool View

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

Room

  • Sleeps 8
  • Free Wi-Fi

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About the area

Cala Millor

An all-inclusive stay in Son Servera awaits you at Aparthotel Tropicana. Within a 20-minute stroll, you'll find Cala Millor Beach and Bona Beach. Highlights at this family-friendly hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, gym, sauna and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a snack bar/deli and free supervised childcare. There's also the convenience of free parking nearby. .In proximity to this 4-property class Son Servera hotel you'll find Cala Agulla Beach.

What's nearby

  • Cala Millor Beach - 6 min walk - 0.6 km
  • Bona Beach - 16 min walk - 1.4 km
  • Fantasy Park - 18 min walk - 1.5 km
  • Platja de na Marins - 18 min walk - 1.5 km
  • Punta de N'Amer - 5 min drive - 2.2 km

Getting around

  • Manacor Station - 23 min drive
  • Palma de Mallorca (PMI) - 60 min drive

Restaurants

  • ‪Café Gavina - ‬8 min walk
  • ‪Cheers Bar - ‬5 min walk
  • ‪Moments Café - ‬11 min walk
  • ‪Cafe Bernardini - ‬7 min walk
  • ‪Burger King - ‬7 min walk

About this property

Aparthotel Tropicana

Aparthotel Tropicana is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Aparthotel Tropicana offers its guests a kids' pool, an indoor pool, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 534 square feet (50 square metres) and includes conference space. A fitness centre, a terrace, and a complimentary children's club are also featured at the family-friendly Aparthotel Tropicana.

Smoking is allowed in designated areas at this 4-star Son Servera hotel.

  • 140 guestrooms or units
  • 4 levels
  • 4 buildings
  • 534 sq ft of conference space
  • 50 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Aparthotel Tropicana offers 140 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Street parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Art supplies
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 534 square feet of conference space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 4 November and 26 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 14 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aparthotel Tropicana Hotel
Aparthotel Tropicana Son Servera
Aparthotel Tropicana Hotel Son Servera

Frequently asked questions

What is the cancellation policy at Aparthotel Tropicana?

Aparthotel Tropicana offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Aparthotel Tropicana?

Yep, Aparthotel Tropicana is a short 7-minute walk from Cala Millor Beach.

Does Aparthotel Tropicana have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at Aparthotel Tropicana?

Aparthotel Tropicana features an outdoor pool, an indoor pool and a sauna.

What makes Aparthotel Tropicana a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Aparthotel Tropicana.

Is Aparthotel Tropicana family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and highchairs in the guestrooms, it's no surprise that Aparthotel Tropicana is a hit with families.

Is there a free airport shuttle available at Aparthotel Tropicana?

No, Aparthotel Tropicana does not offer an airport shuttle service.

Is there a bar or restaurant at Aparthotel Tropicana?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Aparthotel Tropicana?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Aparthotel Tropicana?

No, pets are not allowed.

Aparthotel Tropicana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 44 reviews
Rating 8 - Good. 18 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 1 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean. Staff very helpful. Food was great. Had a lovely relaxing time. Good value for money. Would go again.
Stayed 7 nights in Oct 2023
Verified review

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
Hotel was clean but dated. Staff were lovely, pool space alot smaller than thought. Short walk to the beach. Alot of shops but all the same. Overall nice but didnt feel it would be classed as a 4* hotel.
Stayed 7 nights in Sep 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only criticism I have is the entertainment. It was promised for children on Sunday night but it didn’t happen. There was no entertainment at all which would have been fine if it wasn’t advertised
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Bahadur Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Tropicana Aparthotel. Very clean hotel and staff is so friendly, helpful and polite. There was no shortage of sun beds or space by the pool. Plenty green area by the pool as they got huge garden by the both pools. Plenty shades in the garden too. Room was really clean, rooms are spacious, beds are comfortable, cleaning staff are really good as they kept room spotless. Restaurant and bar staff were friendly. Plenty food at buffet counter, loved their grilled food. No shortage of salads or deserts so you always find something to eat. Entertainment team keeps you active. They do lots different activities in the Garden or in pool too. Enjoyed the water polo game. Olaf got good sense of humour. Keeps happy every one weather kids or adults. Had really good holidays experience. Thanks to all the staff at Tropicana Aparthotel :)
Stayed 8 nights in Jul 2022
Verified review

6/10 Okay

Hendrik

Disliked: Cleanliness, amenities, property conditions & facilities
Wir waren vor 10 Jahren schonmal in dieser Ubterkunft und haben sie deshalb nochmal gebucht. Bei der Ankunft sollten wir noch 70 Euro nachzahlen, da wir angeblich für zwei einjährige Kinder gebucht hatten unsere Kinder jedoch 7 und 3 waren. Hierzu werden wir Expedia nochmal separat kontaktieren. Das Hotel ist sehr in die Jahre gekommen. Der Aufzug im Hauptgebäude rostet vor sich hin, Spinnenweben in den Ecken. Die Decke über der Dusche ist besser nicht zu erwähnen. Die Elektrik der Bar hat regelmässig aussetzer und man kann keine Getränke zapfen (der Fehler war bereits 2015 vorhanden). Bei den Gläsern im Restaurant schaut man besser zweimal bevor man sich etwas zu trinken nimmt. Insgesamt würden wir dieses Hotel nie wieder buchen!
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Denise

Liked: Cleanliness, staff & service, amenities
An sich ein schönes Hotel. Bis auf ein paar Dinge die man erneuern könnte. Schrecklich war die Lautstärke bzw die Atmosphäre beim Essen. Wie in einer Bahnhofshalle. Auch das Entertain-Programm gerade für die Kinder war viel zu laut und jeden Abend das selbe.
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personel pomocny. Pokoje potrzebuja odświeżenia ale ogolnoe pobyt bardzo pozytywnie oceniam i warto przyjechac Jedzenie bardzo dobre Dziękuję
Stayed 7 nights in Aug 2024
Verified review

8/10 Good

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein toller Urlaub. Für Familien perfekt! Super Personal! Das Essen war gut und abwechslungsreich und die 700m zum Meer und nach Cala Millor sehr gut zu Fuß erreichbar.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está bastante bien. Tiene dos piscinas. La comida está muy bien para ser de buffet. Lo único q yo mejoraría los espectáculos y la animación.
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Sophie Antunes dos

Liked: Cleanliness, staff & service
Es war wie jedes Jahr alles zu unserer vollsten Zufriedenheit! Wir kommen immer wieder gerne hierher zurück.
Stayed 5 nights in Jul 2024
Verified review

2/10 Terrible

Laura Naranjo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues bueno empezando por qué nos tocaron camas individuales,un todo incluido sin ningún aperitivo, más entre horas. Unas simples magdalenas o un té. Las bebidas y cocktails eran plástico puro, sin sabor y el alcohol un poco……. Se escondían para hacerlos, nada de vista al cliente q eso crea confianza. Los chicos muy simpáticos y Animacion también. Contando que está orientado a clientes de origen alemán,inglés,francés…. Los españoles allí éramos raros. El bufet… sin palabras. Le dimos uso en 2 desayuno porq no había ninguna variedad y en los almuerzos si no eras amante de la verdura poco ibas a comer…. Una noche no pudimos dormir hasta las 4.39 de la madrugada por ruidos voces y demás… la solución? Iremos a dar una vuelta a ver que vemos… enfin no volverémos a repetir. No lo recomiendo nada
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super emplacement, logement impeccable et nourriture vraiment satisfaisante.
Stayed 7 nights in May 2024
Verified review

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Très bon accueil et tout le personnel est agréable. Cuisine excellente, variée et originale pour certains plats. Seul bémol, nous avions une chambre familiale au bord de la piscine, et il restait toujours du monde dehors après l'animation du soir, après 23h, qui faisait beaucoup de bruit. Difficulté donc à s'endormir. Il serait bien que le personnel de l'hôtel intervienne pour demander aux gens de faire moins de bruit.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre spacieuse, propre, quelques points à revoir au niveau de l’état de certains équipement. Fenêtre, très difficile à ouvrir, lunettes des toilettes mal fixée. Sinon, personnel, très sympathique et agréable.Très grand choix au niveau de la nourriture, buffets très variés que ça soit au petit déjeuner au déjeuner ou au dîner.
Verified review

10/10 Excellent

Hamlet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute unterkunft, Sauber und Freundlich.
Stayed 3 nights in Oct 2023
Verified review

6/10 Okay

Timo

Liked: Staff & service
Die Bilder online sind ganz klar von vergangener Zeit. Das Hotel ist schon ordentlich in die Jahre gekommen. Was man an vielen Orten, wie den Fluren, den Zimmern aber auch dem Speisesaal oder den Poolanlagen merkt. Das macht allerdings der wirklich hervorragende und sehr freundliche Service doch ganz gut wett. Man muss allerdings bedenken, dass das Hotel in 4 Gebäude aufgeteilt wird (mit Straße dazwischen) und bei zb einem Getränkewunsch, ein paar Schritte gegangen werden müssen. Das Essen ist soweit ok, allerdings sehr ungewürzt, was vielleicht an der Tatsache, dass es ein Familienhotel ist liegt und somit außer Bewertung steht. Man kann mit vielen Gewürzen selber nachwürzen. Schlecht war leider das Obst und das Gemüse, denn dieses war oft sehr wässrig und geschmacklos. Schade, wo man sich doch in einem Land befindet, wo diese Dinge ja teils an den Bäumen draußen wachsen und frisch sein sollten. Gut wiederum hat uns die große Nachspeisenauswahl und die doch gute Auswahl für Kinder (zb Pommes, Nudeln, Nuggets …) gefallen. Ambiente war soweit in Ordnung. 2 Pools und einige Beschäftigungsmöglich. Nicht so gut gefallen hat uns der doch schon alte und teils defekte Spielplatz.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

franck

Liked: Cleanliness, staff & service, property conditions & facilities
Idéale famille,all insclusive très bien
Stayed 10 nights in Jul 2023
Verified review

10/10 Excellent

Bjarne Skov

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Hotel
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal war sehr nett, Anlage hat sehr viel Grün im Gegensatz zu einigen anderen! Sehr Familienfreundlich!
Stayed 4 nights in Sep 2022
Verified review

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
Stil des Hotels ist an die 90er-Jahre angelehnt. Alte Holzmöbel, quietschender Boden und viele Rahmenbilder. Die Auswahl des Essens war sehr groß jedoch ist der Geschmack nicht 4 Sterne Niveu sondern eher 2 oder 3.
Stayed 10 nights in Sep 2022
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto disponibile, buona ristorazione e molta scelta al bar
Stayed 5 nights in Sep 2022
Verified review

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lob: Das Tropicana ist ein gemütliches Hotel. Ich fand es gut, dass man nicht, wie in anderen Hotels, dauerbeschallt wird. Die Zimmer sind sehr geräumig und sauber. Das Personal an der Rezeption und vor allem an der Poolbar ist sehr freundlich und zuvorkommend. Kritikpunkte: Essenszeiten. Vor allem Abends (19-21 Uhr) fühlte man sich ab und an sehr gehetzt. Wir sind deswegen des Öfteren außerhalb essen gegangen. Das Essen wurde oft schon 15 Minuten vor Ende abgeräumt. Auf die Nachfrage hin, ob es nochmal nachgefüllt wird hieß es nur „nein, wir schließen ja gleich.“ Einmal wurde unserem Wunsch freundlicher Weise nachgegangen und wir hatten für unsere Kinder noch Croissants bekommen. Nachmittags hätte ich mir manchmal einen herzhaften Snack gewünscht.
Stayed 6 nights in Aug 2022
Verified review

8/10 Good

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities
Tutto ok per la struttura e cordialità del personale il cibo è migliorabile
Stayed 14 nights in Aug 2022
Verified review

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato de su personal, especialmente Simona, en recepción; Lo peor los horarios de las comidas
Stayed 8 nights in Aug 2022
Verified review

8/10 Good

H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie grote kamers voor 4 mensen. Goed eten .alles schoon en zeer ardige personeel .alleen de animatie stelde niet veel voor vooral in de avond
Stayed 11 nights in Jul 2022