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Hotel Sur

3.0 star property
Hotel with a seasonal outdoor pool, near Cala Millor Beach

Photo gallery for Hotel Sur

1 bedroom, down duvets, minibar, desk
TV
Breakfast and dinner served, local and international cuisine
Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Passeig Maritim de Cala Bona, 25, Son Servera, Illes Balears, 07559
  • Bona Beach
    ‪1 min walk‬
  • Cala Millor Beach
    ‪16 min walk‬
  • Safari Zoo
    ‪6 min drive‬

Room options

View all photos for Superior Double Room, Balcony, Sea View

1 bedroom, down duvets, minibar, desk

Superior Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Minibar
  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Pool View (3 Adults)

1 bedroom, down duvets, minibar, desk

Superior Double Room, Balcony, Pool View (3 Adults)

Highlights

Balcony
Air conditioning
TV
Down duvet
Separate bedroom
Private bathroom
Minibar
Desk
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Pool View (2 Adults + 1 Child)

1 bedroom, down duvets, minibar, desk

Superior Double Room, Balcony, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
TV
Down duvet
Separate bedroom
Private bathroom
Minibar
Desk
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View (2 Adults + 1 Child)

1 bedroom, down duvets, minibar, desk

Superior Double Room, Balcony, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Air conditioning
TV
Down duvet
Separate bedroom
Private bathroom
Minibar
Desk
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Balcony

1 bedroom, down duvets, minibar, desk

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony, Pool View

1 bedroom, down duvets, minibar, desk

Standard Double Room, Balcony, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Balcony, Sea View (3 Adults)

1 bedroom, down duvets, minibar, desk

Superior Double Room, Balcony, Sea View (3 Adults)

Highlights

Balcony
Air conditioning
TV
Down duvet
Separate bedroom
Private bathroom
Minibar
Desk
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

Highlights

Balcony
Air conditioning
TV
Down duvet
Separate bedroom
Private bathroom
Minibar
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Balcony, Pool View

1 bedroom, down duvets, minibar, desk

Superior Double Room, Balcony, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Down duvet
Separate bedroom
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Cala Bona

At Hotel Sur you'll be within steps of Bona Beach and Platja de na Marins. Highlights at this hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The buffet restaurant, Dining room, serves local and international cuisine and is open for breakfast and dinner. British Bar is the hotel's own sports bar. Enjoy the gym, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 3-property class Son Servera hotel include Cala Millor Beach and Cala Agulla Beach.

What's nearby

  • Bona Beach - 1 min walk - 0.0 km
  • Cala Millor Beach - 16 min walk - 1.4 km
  • Safari Zoo - 6 min drive - 5.6 km
  • Pula Golf - 7 min drive - 7.0 km
  • Torre de Canyamel - 13 min drive - 13.0 km

Getting around

  • Manacor Station - 24 min drive
  • Palma de Mallorca (PMI) - 65 min drive

Restaurants

  • ‪Panetosto - ‬8 min walk
  • ‪Bar Heladeria Rafaello - ‬13 min walk
  • ‪Bar @ Hotel Sur - ‬1 min walk
  • ‪Sa Caleta - ‬13 min walk
  • ‪Fonoll Mari Restaurant - ‬6 min walk

About this property

Hotel Sur

Hotel with a seasonal outdoor pool, near Cala Millor Beach
Hotel Sur offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Sur. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Son Servera hotel.

  • 102 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Sur offers 102 air-conditioned accommodations, with minibars. Rooms open to balconies. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3.50 for adults and EUR 3.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 15
  • Snack bar/deli

Restaurants on site

  • British Bar
  • Dining room

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 3.5 for adults and from EUR 3.5 for children
  • Airport shuttle fee: EUR 30 per person (return)
  • Airport shuttle fee per child: EUR 30 (return), (from 3 to 12 years old)
  • In-room safe fee: EUR 2.5 per night
  • Hosted evening meal: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 7:00 PM

Property is also known as

Hotel Sur Hotel
Hotel Sur Son Servera
Hotel Sur Hotel Son Servera

Frequently asked questions

What is the cancellation policy at Hotel Sur?

Hotel Sur offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Sur?

Yep, Hotel Sur is a short 14-minute walk from Cala Millor Beach.

Does Hotel Sur have a pool?

Hotel Sur has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM (Seasonal outdoor pool open from May to October).

What makes Hotel Sur a romantic place to stay?

Al fresco dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Sur.

Does Hotel Sur serve breakfast?

Yep, buffet brekkie is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Sur?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Sur?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Sur?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hotel Sur?

No, pets are not allowed.

Hotel Sur Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay lovely staff and family run

Stayed 9 nights in Jul 2024

8/10 Good

SALLY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay very friendly only fault our bed sheets were never changed in the 10 night stay Good was brilliant lots of choice
Stayed 10 nights in Jun 2024

6/10 Okay

ANSAR

Disliked: Property conditions & facilities
If your budget is low , you get in , don't expect too much
Stayed 1 night in Jul 2023

10/10 Excellent

sofie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Yannick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Mirko

Travelled with family
Disliked: Amenities, property conditions & facilities
Das Hotel war alt, was grundsätzlich nicht schlimm ist. Aber wenn man mit einem GYM wirbt, dann sollte es auch nutzbar sein.(stand voller Fahrräder und war unsauber und praktisch nicht nutzbar). Die Zimmer waren abgenutzt und nicht sehr sauber. Die Gegend ist gut, wenn man im Trubel sein möchte. Zum Schlafen ok…. Mehr aber nicht.
Stayed 7 nights in Jul 2022

8/10 Good

Frederic

Travelled with group
Liked: Cleanliness, staff & service
État générale ok,bonne localisation Un peu bruyant
Stayed 6 nights in Jul 2022

8/10 Good

Toril Hansine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rommet var lite, men greit nok til opphold når man har ferie og er ute hele dagen. Fint lite basseng i tilknytning til hotellet. Veldig enkel frokost .
Stayed 14 nights in Jul 2022

10/10 Excellent

Michiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie
Stayed 7 nights in Sep 2021