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Hospitality Carnarvon, SureStay Collection by Best Western

3.5 star property
Bayside hotel with free breakfast and outdoor pool

Photo gallery for Hospitality Carnarvon, SureStay Collection by Best Western

BBQ/picnic area
Front of property
Family Room
Reception
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
The current price is NZ$196
includes taxes & fees
20 June - 21 June

Explore the area

Map
6 West Street, South Carnarvon, WA, 6701
  • Carnarvon War Memorial
    ‪12 min walk‬
  • Gwoonwardu Mia
  • Lighthouse Keepers Cottage
    ‪6 min drive‬
  • Carnarvon, WA (CVQ)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Minibar, desk, blackout curtains, iron/ironing board

Executive Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2
  • 1 Queen Bed

1 King Bed, Non-Smoking, Executive Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 2
  • 1 King Bed

1 Queen 2 Single Beds, Non-Smoking, Family Room, Mini Bar, Cable Tv, High Speed Internet Access, Air-Conditioned

  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

1 Queen And 1 Single, Non-Smoking, High Speed Internet Access, Work Desk, Cable Tv, Mini Bar, Air-Conditioned

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Room

  • Sleeps 2
  • 2 Single Beds

About the area

South Carnarvon

Hospitality Carnarvon, SureStay Collection by Best Western puts you in the heart of South Carnarvon, within steps of Fascine Boardwalk and Gascoyne River. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .The restaurant, Sails Restaurant, serves international cuisine and is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3.5-property class South Carnarvon hotel include Carnarvon War Memorial and Carnarvon Visitor Centre.

What's nearby

  • Fascine Boardwalk - 1 min walk - 0.1 km
  • Carnarvon War Memorial - 12 min walk - 1.1 km
  • Carnarvon Visitor Centre - 3 min drive - 2.5 km
  • Carnarvon Heritage Precinct - 5 min drive - 3.8 km
  • Lighthouse Keepers Cottage - 6 min drive - 4.9 km

Getting around

  • Carnarvon, WA (CVQ) - 3 min drive

Restaurants

  • ‪Fascine Coffee Lounge - ‬11 min walk
  • ‪The Carnarvon Hotel - ‬7 min walk
  • ‪Harbourside Cafe Restaurant - ‬15 min walk
  • ‪Chicken Treat - ‬17 min walk
  • ‪Gwoonwardu Mia - ‬3 min drive

About this property

Hospitality Carnarvon, SureStay Collection by Best Western

Bayside hotel with free breakfast and outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Hospitality Carnarvon, SureStay Collection by Best Western. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star South Carnarvon hotel.

  • 1 floor
  • 45 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hospitality Carnarvon, SureStay Collection by Best Western offers 45 accommodations with minibars and coffee/tea makers. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This South Carnarvon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

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The price is NZ$194
includes taxes & fees
20 June - 21 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sails Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers

Accessibility

  • No lift

More

  • 1 floor
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day:
  • Dining venue

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Carnarvon
Best Western Hospitality Carnarvon
Best Western Hospitality Inn Carnarvon
Carnarvon Best Western
Carnarvon Inn
Hospitality Inn Carnarvon
SureStay Collection by Best Western Hospitality Carnarvon
Hospitality Carnarvon SureStay Collection by Best Western
Hospitality Carnarvon, SureStay Collection by Best Western Hotel

Frequently asked questions

What is the cancellation policy at Hospitality Carnarvon, SureStay Collection by Best Western?

Hospitality Carnarvon, SureStay Collection by Best Western offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hospitality Carnarvon, SureStay Collection by Best Western?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Hospitality Carnarvon, SureStay Collection by Best Western on 20 Jun 2025 start from NZ$195.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hospitality Carnarvon, SureStay Collection by Best Western?

Yep, Hospitality Carnarvon, SureStay Collection by Best Western has a free self car park.

Does Hospitality Carnarvon, SureStay Collection by Best Western have a pool?

Hospitality Carnarvon, SureStay Collection by Best Western has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hospitality Carnarvon, SureStay Collection by Best Western family-friendly?

You bet! With amenities such as children's meals, laundry facilities and a BBQ, it's no surprise that Hospitality Carnarvon, SureStay Collection by Best Western is a hit with families.

Does Hospitality Carnarvon, SureStay Collection by Best Western serve breakfast?

Sure does, complimentary continental breakfast is on offer daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Hospitality Carnarvon, SureStay Collection by Best Western?

No, Hospitality Carnarvon, SureStay Collection by Best Western does not offer an airport shuttle service.

Is there a bar or restaurant at Hospitality Carnarvon, SureStay Collection by Best Western?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone? The dining venue is closed on Christmas Day.

What time are check-in & check-out at Hospitality Carnarvon, SureStay Collection by Best Western?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Hospitality Carnarvon, SureStay Collection by Best Western?

No, only service animals are allowed.

Hospitality Carnarvon, SureStay Collection by Best Western Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 316 out of 839 reviews
Rating 8 - Good. 399 out of 839 reviews
Rating 6 - Okay. 87 out of 839 reviews
Rating 4 - Poor. 21 out of 839 reviews
Rating 2 - Terrible. 16 out of 839 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service
The property was conveniently located and an easy walk down to the Fascine. The breakfast was a pleasant surprise and the staff were friendly and efficient. It was an added bonus being able to get a load of washing done! Unfortunately the room we were in was old and tired, with paint peeling off ceilings etc. While the bedroom and tea making area was spotlesss, the bathroom was not. There was rubbish from previous guests behind the door and the shower was full of dust and debris (sand or crumbling grout perhaps). Back to the positives though - great breakfast, big fluffy towels, good size TV and reliable WiFi helped make it a good choice for a short stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious room. Lovely breakfast with a lot of selection.
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely to be recognized and welcomed by the breakfast attendant when I went in for breakfast on my first morning. She remembered me from my previous visit.
Stayed 2 nights in Mar 2025

2/10 Terrible

Gurjeet

Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Gluten free options were available
Stayed 1 night in Jan 2025

8/10 Good

Roberta

Stayed 1 night in Dec 2024

8/10 Good

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure Stay Carnarvon by Best Western is a good hotel. The hotel is dated, but the rooms are spacious and kept clean, as is the outdoor pool area. The complimentary breakfast is a nice addition to any stay. The staff are friendly and attentive. Sails Restaurant is one of the best restaurants in Carnarvon for dinner. Excellent meals.
Stayed 1 night in Dec 2024

8/10 Good

Daleen

Travelled with family
Liked: Cleanliness, staff & service
The staff were really friendly and helpful. Although the buildings are old it was clean and neat. Very convenient to have the restaurant so you don’t have to travel for dinner. I enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great food
Stayed 1 night in Nov 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

elizabeth, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location 😁
Stayed 2 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location near the river
Stayed 1 night in Sep 2024

10/10 Excellent

Bernadette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

Very good hotel with breakfast included. Reasonable price and friendly staff. I use this group hotel every time for my business trip
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Clean, comfortable and affordable accommodation.
Stayed 1 night in Oct 2024

8/10 Good

Ronald, Thornleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and pleasant surrounding.
Stayed 1 night in Sep 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Nice stay but the water pressure in the shower is bad…
Stayed 1 night in Sep 2024

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Nice clean room, good size, nice continental breakfast
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family and small children
Very dismal. Room was clean, but upon arrival we found a rotten apple, some rubbish and toys leftover. Aircon was very noisy, and flucated between cold/warm. Bathroom was spacious, but with very limited air flow, there was mould all on the ceiling in the bathroom. No fresh water available, and not allowed to cook any food in the rooms - BBQ was dirty and nothing available to clean it and restaurant has no "normal food", everything was super fancy. Room service came once in 5 days, but only towels were swapped. Bring dishwashing liquid and a sponge if you want to clean your coffee mugs, as there is no way of washing them, and they never got swapped out during our stay. None of the windows can be opened for air flow! They were all bolted shut, even with them caged off Beds were quite comfortable, but the blanket is just stuck in between 2 sheets, making it difficult to stop everything moving around. Loved the quiet and safe location. 5 minutes from town. Definitely not somewhere we would stay again.
Stayed 5 nights in Jul 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel clean and comfortable rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Karen Margaret

Stayed 1 night in Jul 2024