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The Star Hotel

3.0 star property
Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre

Photo gallery for The Star Hotel

Front of property
Bar (on property)
Exterior
Family Double or Twin Room
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Business services
  • Bar

Explore the area

View map
26 High Street, Southampton, England, SO14 2NA
  • Place, Tudor House and Garden
    ‪3 min walk‬
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(32 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Separate bedroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(16 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.2 out of 10
Good
(12 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(26 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
Electric kettle
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

About the area

Southampton

The Star Hotel places you steps from Tudor House and Garden and within a short 5-minute stroll of WestQuay Shopping Centre. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 3-property class Southampton City Centre hotel include Southampton Cruise Terminal and New Forest National Park.

What's nearby

  • Tudor House and Garden - 3 min walk - 0.3 km
  • WestQuay Shopping Centre - 5 min walk - 0.4 km
  • Mayflower Park - 6 min walk - 0.5 km
  • St. Mary's Stadium - 13 min walk - 1.1 km
  • Mayflower Theatre - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Coriander Lounge - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪All Bar One - ‬4 min walk
  • ‪Poppins - ‬2 min walk

About this property

The Star Hotel

Hotel with a restaurant, 4-minute walk to WestQuay Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Star Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 9.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

What is the cancellation policy at The Star Hotel?

The Star Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Star Hotel?

Yep, The Star Hotel has a self car park for GBP 7.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Star Hotel?

The closest beach to The Star Hotel is Weston Hard Woolston Beach (2.9 km).

Does The Star Hotel serve breakfast?

Yeah, travelers are hooked on the English breakfast here! Served on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Star Hotel?

No, The Star Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Star Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Star Hotel?

No, pets are not allowed.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sandra

Liked: Cleanliness, amenities
The double bed was very uncomfortable, mattress should be replaced.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia e

Liked: Cleanliness, staff & service, amenities
Spacious, comfortable room and very helpful staff. Great value. I've stayed here a few times.
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities
Very old building. If you like hotels with charm & Character this is the hotel. Breakfast is break also. Good location for central town.
Stayed 1 night in Nov 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was very tired furniture tatty, bathroom very dated but both clean. The general appearance of the hotel was run down. The staff were pleasant and courteous and breakfast good value.
Stayed 2 nights in Nov 2025

8/10 Good

Dianne, Bear Creek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great old hotel. We love older establishments for their richness in history. We don’t prefer cookie cutter hotels as much, at all. This is a charming place to stay. The staff was great but, Ceesay and Nwamme were especially kind and helpful. They’re both certainly an asset to the hotel. D
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great value.
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service
A little bit weathered but staff were friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Room was very good. Shower great.in room 55 but on second floor. Centally located. Stayed here on numorous occasions. Will be back.
Stayed 1 night in Nov 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

GARY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older room with basic necessities. Convenient location for Cruise ship departure. Good breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, amenities
Overall the room was in good condition, there is however a lack of good ventilation. Our window opened into a narrow passage between buildings with little air flow. The pillows were horrendous. It was like sleeping on a bag of foam balls.
Stayed 1 night in Oct 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely warm welcome, what a beautiful historic building. We just loved the whole atmosphere of this hotel. It was centrally located as well, making it easy to see Southampton without a vehicle.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Lord Simon

Stayed 1 night in Oct 2025

8/10 Good

Toni

Travelled with partner
Liked: Staff & service
No lift/elevator, stairs steep. Quaint old building. Staff very accomadating.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Amenities
Great but small rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2025

8/10 Good

Geoff

Travelled with partner
Liked: Amenities
Check in later than expected at 2.30pm. Otherwise a convenient and pleasant place to stay. Continental breakfast simple but adequate. Room tidy and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service
The full English was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

CLIFF, Washington

Stayed 1 night in Oct 2025

8/10 Good

camille

Travelled with group
Liked: Property conditions & facilities, room comfort
Nice place. Close to pier for our cruise, so convenient location. Many stores within walking distance. Lift broken so not good if you have luggage. Would stay again but with less luggage.
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Stayed 3 nights in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service Lovely Room
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Second time I’ve stayed here it’s a cheap hotel within easy reach of the town. Staff are helpful and rooms are of a reasonable standard
Stayed 1 night in Oct 2025