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Hampton Inn & Suites Springfield/Downtown

Property class: 2.5

Photo gallery for Hampton Inn & Suites Springfield/Downtown

A hotel lobby with a large meeting table, several smaller tables, comfortable seating, artwork on the walls, and a flat-screen TV mounted on the wall.
An indoor swimming pool with a pool lift, a changing room, and a view of the outside.
A reception area with a wooden reception desk, framed pictures on the wall, a small plant, and a hallway leading to an exit.
A hotel room with two beds, a sofa, a small table, and a TV.
A hotel room with a kitchenette, a dining area with a yellow sofa, a large window with curtains, and a framed picture on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$216
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
851 East Columbus Ave, Springfield, MA, 01105
  • Place, Titanic Museum
    ‪8 min walk‬
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪8 min walk‬
  • Place, MGM Springfield
    ‪8 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Microwave

A room with a round table, two chairs, a framed picture on the wall, and a floor lamp.

Room, 2 Queen Beds, Microwave

8.8 out of 10
Excellent
(131 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A compact kitchenette with a microwave, coffee maker, and storage for coffee pods.

Room, 1 King Bed, Microwave

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a yellow sofa, a framed picture on the wall, a floor lamp, and a window with curtains.

Studio Suite, 1 King Bed with Sofa bed, Microwave

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 39 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Microwave (Roll In Shower)

A compact kitchenette with a microwave, coffee maker, and storage for coffee pods.

Room, 1 King Bed, Accessible, Microwave (Roll In Shower)

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Mobility and Hearing)

A hotel room with a yellow sofa, a framed picture on the wall, a floor lamp, and a window with curtains.

Studio, 1 King Bed with Sofa bed, Accessible, Microwave (Mobility and Hearing)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Accessible, Microwave (Hearing Impaired)

A room with a round table, two chairs, a framed picture on the wall, and a floor lamp.

Room, 2 Queen Beds, Accessible, Microwave (Hearing Impaired)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Premium Studio, 1 King Bed with Sofa bed, Microwave, City View

A hotel room with a yellow sofa, a framed picture on the wall, a floor lamp, and a window with curtains.

Premium Studio, 1 King Bed with Sofa bed, Microwave, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Studio Suite, Multiple Beds, Microwave

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

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  • Pool
  • Breakfast included
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About the area

Springfield

Hampton Inn & Suites Springfield/Downtown puts you in the heart of Springfield, within just a 10-minute stroll of Naismith Memorial Basketball Hall of Fame and Titanic Museum. Highlights at this hotel include an indoor swimming pool, a complimentary breakfast and in-room kitchenettes. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Other amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. There's also the convenience of free self parking. .Sights within a 10-minute walk of this South End hotel include MGM Springfield and Forest Park is within 30 minutes.

What's nearby

  • Titanic Museum - 8 min walk - 0.7 km
  • Naismith Memorial Basketball Hall of Fame - 8 min walk - 0.7 km
  • MGM Springfield - 8 min walk - 0.7 km
  • MassMutual Center - 16 min walk - 1.4 km
  • Forest Park - 2 min drive - 2.1 km

Getting around

  • Springfield Union Station - 7 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Murphy's Law - ‬9 min walk
  • ‪TAP Sports Bar - ‬12 min walk

About this property

Hampton Inn & Suites Springfield/Downtown

Hampton Inn & Suites Springfield/Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 549 square feet (51 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Springfield/Downtown also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

  • 87 guestrooms or units
  • 6 levels
  • 549 sq ft of conference space
  • 51 sq. m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Water dispenser
Hampton Inn & Suites Springfield/Downtown offers 87 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Kitchenettes offer fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

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  • Breakfast included
  • Pet-friendly
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16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 549 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005682810
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and PayPal
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0005682810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, cash, mobile payments, Google Pay, Apple Pay and PayPal. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown Hotel
Hampton Inn Springfield Downtown
Hotel Hampton Inn & Suites Springfield / Downtown Springfield
Springfield Hampton Inn & Suites Springfield / Downtown Hotel
Hotel Hampton Inn & Suites Springfield / Downtown
Hampton Inn & Suites Springfield / Downtown Springfield
Hampton Inn Suites Springfield / Downtown
Hampton Inn Hotel
Hampton Inn
Hampton Springfield Downtown

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Springfield/Downtown?

Hampton Inn & Suites Springfield/Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Springfield/Downtown?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Springfield/Downtown on 29 Nov 2026 start from NZ$216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Springfield/Downtown?

Yep, Hampton Inn & Suites Springfield/Downtown has a free self car park. Onsite parking is limited (max 2 spaces per unit).

Does Hampton Inn & Suites Springfield/Downtown have a pool?

Hampton Inn & Suites Springfield/Downtown has a pool and an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Does Hampton Inn & Suites Springfield/Downtown serve breakfast?

Yep, our guests give top marks to the free buffet brekkie here! Available on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hampton Inn & Suites Springfield/Downtown?

No, Hampton Inn & Suites Springfield/Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Springfield/Downtown?

Check-in begins at 3 PM. Check-out time is noon.

Hampton Inn & Suites Springfield/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was very professional. I would stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
found menu satisfying, room very clean and parking was easy
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Clean room great space great breakfast
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean and comfortable and quiet.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakast, parking, One of the best hotel I’ve stayed at here ,very good cleanliness.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodations and service for a reasonable price
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was really nice and clean and the stay was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean, it was a nice stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean staff was very nice and the breakfast was very good.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. Our room was very comfortable. the staff were all very friendly and helpful. Would definitely stay there again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

The room was clean, breakfast was hot and it was easy to park.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was great staff very pleasant room very clean with definitely going back August
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, good parking, close to things to do
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly. The hotel was very clean, and our rooms were too. We had a great weekend stay here for Ironman 70.3 Western Mass.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel needs upgrades but the staff was very helpful and professional when an issue arises.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff clean room efficient close to everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here for all my swag from home stays and I love it everytime. 10/10 across the board 💞
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , comfortable bed and nice shower . Room was huge and spacious
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I find e very thing was good except there was no locker in the room to keep your important belongings
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh, plentiful and good hours of operation...Nice Big clean room...Friendly staff.
Stayed 2 nights in May 2026