2/10 Terrible
terri
12 Feb 2026
We stopped very late went in to see if they had rooms and they said they had two available but none on the first floor so I closed my app. Somehow it charged my card. I spoke to Expedia and they weren’t very nice saying well someone had to put the code in. I didn’t put the code on. I didn’t even have my credit card with me so therefore I couldn’t put it in. I got no help from them. I called the hotel. Expedia called the hotel they told him oh yes, we have a room so we drive back the 22 minutes that we had left and already drove and we get there and she says oh no you can’t check until 3 PM so we can’t do anything for you and I could not get my money back which is absolutely absurd because I did not authorize that charge. The hotel staff was rude and refused to give a refund when I never even checked it was
terri
Stayed 1 night in Feb 2026
