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World Golf Village Renaissance St. Augustine Resort

4.0 star property

Photo gallery for World Golf Village Renaissance St. Augustine Resort

Exterior
Check-in/check-out kiosk
Premium bedding, down duvets, pillow-top beds, minibar
Meeting facility
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$259
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
500 S Legacy Trail, St. Augustine, FL, 32092
  • Place, World Golf Village
    ‪4 min walk‬
  • Place, World Golf Hall of Fame
    ‪4 min walk‬
  • Place, King and Bear Golf Course
    ‪12 min walk‬
  • Airport, St. Augustine, FL (UST-Northeast Florida Regional)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Lake View

8.8 out of 10
Excellent
(31 reviews)
  • Golf view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Balcony

7.2 out of 10
Good
(5 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed with Sofa bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Balcony

  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(17 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds

8.8 out of 10
Excellent
(47 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(11 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Pure, Executive Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Pure, Executive Room, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Balcony

  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Balcony (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Balcony (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-in Shwr)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Lake View (Mobility/Hearing Access, Roll-In Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Lake View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

St. Augustine

A family-friendly stay in St. Augustine awaits you at World Golf Village Renaissance St. Augustine Resort. Within just a 10-minute stroll, you'll find World Golf Village and World Golf Hall of Fame. Highlights at this Art Deco resort include a golf course, a restaurant and an outdoor swimming pool. .The restaurant, Villagio Grille, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The Bar at Villagio is the resort's own cocktail bar. Enjoy the 24-hour gym along with access to mini golf and golf lessons. 284167 square feet (26400 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. On weekend mornings buffet breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 4-property class St. Augustine resort include King and Bear Golf Course and Adventure Landing.
View more Resorts in St. AugustineOpens in a new window

What's nearby

  • World Golf Village - 4 min walk - 0.4 km
  • World Golf Hall of Fame - 4 min walk - 0.4 km
  • Slammer and Squire Golf Course - 11 min walk - 0.9 km
  • King and Bear Golf Course - 12 min walk - 1.1 km
  • St. Augustine Premium Outlets - 7 min drive - 10.5 km

Getting around

  • Jacksonville International Airport (JAX) - 50 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬13 min drive
  • ‪Whataburger - ‬7 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪The Loop - ‬7 min drive
  • ‪Circle K - ‬13 min drive

About this property

World Golf Village Renaissance St. Augustine Resort

World Golf Village Renaissance St. Augustine Resort offers its guests a golf course, an outdoor pool, and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this resort measures 284167 square feet (26400 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly World Golf Village Renaissance St. Augustine Resort. For a fee, parking is available. The property offers extended parking privileges.

This 4-star St. Augustine resort is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 9 levels
  • 284167 sq ft of conference space
  • 26400 sq. m of conference space
  • Built in 1998
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
World Golf Village Renaissance St. Augustine Resort offers 301 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

32-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

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Holiday Inn St. Augustine - World Golf by IHG
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.4 out of 5, 1,000 reviews
The price is NZ$170
includes taxes & fees
19 Apr - 20 Apr
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Parking on site (USD 12 per day)
  • Valet parking on site (USD 25 per day)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 21.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bar at Villagio
  • The Resort Shop
  • Villagio Grille

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Golf course
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Mini golf
  • Outdoor pool
  • Piano
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • 284,167 square feet of conference space

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.99 per person
  • Self-parking fee: USD 12 per day
  • Valet parking fee: USD 25 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance World
Renaissance World Golf
Renaissance World Golf Hotel
Renaissance World Golf Hotel St. Augustine
Renaissance World Golf St. Augustine
World Golf Renaissance
World Golf Village Renaissance St. Augustine Resort
World Golf Village Renaissance Resort
World Golf Village Renaissance St. Augustine
World Golf Village Renaissance
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance
World Golf Village Renaissance St. Augustine Resort Resort

Frequently asked questions

What is the cancellation policy at World Golf Village Renaissance St. Augustine Resort?

World Golf Village Renaissance St. Augustine Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at World Golf Village Renaissance St. Augustine Resort?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at World Golf Village Renaissance St. Augustine Resort on 6 Apr 2026 start from NZ$259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at World Golf Village Renaissance St. Augustine Resort?

Yep, World Golf Village Renaissance St. Augustine Resort has a self car park for USD 12 per day. A self car park is also available, for a fee.

Are there any beaches close to World Golf Village Renaissance St. Augustine Resort?

The closest beach to World Golf Village Renaissance St. Augustine Resort is Vilano Beach (18.5 km).

Does World Golf Village Renaissance St. Augustine Resort have a pool?

World Golf Village Renaissance St. Augustine Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8 AM to 10 PM.

What makes World Golf Village Renaissance St. Augustine Resort a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at World Golf Village Renaissance St. Augustine Resort.

Is World Golf Village Renaissance St. Augustine Resort family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that World Golf Village Renaissance St. Augustine Resort is a hit with families.

Does World Golf Village Renaissance St. Augustine Resort serve breakfast?

Yeah, buffet breakfast is served at weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at World Golf Village Renaissance St. Augustine Resort?

No, World Golf Village Renaissance St. Augustine Resort does not offer an airport shuttle service.

Is there a bar or restaurant at World Golf Village Renaissance St. Augustine Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at World Golf Village Renaissance St. Augustine Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at World Golf Village Renaissance St. Augustine Resort?

There isn't one on site, but World Golf Village is a short 7-minute walk away.

World Golf Village Renaissance St. Augustine Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

6/10 Okay

Giovanni R

Travelled with partner
Outdated rooms, outdated lobby, bed was uncomfortable, the suite was outdated, smelled musty and electronics were outdated as well
Stayed 1 night in Dec 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking lot spacious and safety. Good place for walk a lot and see green areas. Lobby and hall very nice. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Park

Stayed 1 night in Dec 2025

8/10 Good

NELSON

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Giudith

Travelled with family, Travelled with family and small children
Clean and comfortable room. Very Kindly staff. Safe parking. Convenient location.
Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and view. Very clean as well
Stayed 1 night in Dec 2025

4/10 Poor

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Noise
Stayed 1 night in Dec 2025

6/10 Okay

joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well-kept and the service was excellent! The restaurant in the hotel was a bit basic but it was nice to have the option if necessary. The bar and the resort shop were very nice as well.
Stayed 4 nights in Dec 2025

6/10 Okay

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel is in dire need of updating
Stayed 2 nights in Dec 2025

10/10 Excellent

Rana

Stayed 3 nights in Dec 2025

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything and everyone was wonderful.
Stayed 1 night in Dec 2025

2/10 Terrible

Charles

Liked: Cleanliness, amenities
Disliked: Staff & service
This is our 3rd time staying and other visits have been great. This time not so much! There was a group of people in the bar area that were extremely loud and could heard through all floors and into the rooms starting at 10:00pm and finally ended at 1:00am after mysel and others complained. I feel that management should not have allowed this behavior but it seems the allowed it throughout the night! Very disappointed! loud and could clearly be heard throughout all floors and I to the rooms.
Stayed 1 night in Dec 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The building is old.
Stayed 2 nights in Nov 2025

8/10 Good

Jeremy James

Stayed 1 night in Nov 2025

6/10 Okay

Megha

Stayed 2 nights in Nov 2025

10/10 Excellent

Milton

Stayed 2 nights in Nov 2025

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay better again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brenda

I enjoyed my stay because the staff is always so friendly and welcoming. I made friends with Andrew and Ms. Thang in the gift shop. I loved chatting with them and look forward to my next visit.
Stayed 3 nights in Nov 2025

2/10 Terrible

Daryl

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Room was really aged and dirty.
Stayed 3 nights in Nov 2025

6/10 Okay

sheila

Travelled with family
Disliked: Staff & service, amenities
Room booked was miss leading, no lake view nor balcony, beds full size not queen.
Stayed 2 nights in Nov 2025

10/10 Excellent

MARITZA

Travelled with family
Liked: Cleanliness, staff & service
Clean, perfect family with pets . The hotel staff was friendly and very welcoming . This area is beautiful .
Stayed 1 night in Nov 2025