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Pier House

3.5 star property
Beach bed & breakfast with restaurant and bar/lounge

Photo gallery for Pier House

Spa
Exterior detail
Restaurant
Signature Double Room
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
The current price is NZ$299
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Place, Charlestown Shipwreck and Heritage Centre
    ‪1 min walk‬
  • Place, Charlestown Harbour
    ‪2 min walk‬
  • Place, Charlestown Beach
    ‪3 min walk‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪29 min drive‬

Room options

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 16 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
  • 5 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Renovated in 2024
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

About the area

St Austell

At Pier House you'll be within steps of Charlestown Harbour and Charlestown Shipwreck and Heritage Centre. Highlights at this beach B&B include a restaurant and in-room free WiFi. .The bed & breakfast's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a terrace. .Near this 3.5-property class St Austell B&B, you'll find Eden Project.
View more B&B in St AustellOpens in a new window

What's nearby

  • Charlestown Shipwreck and Heritage Centre - 1 min walk - 0.2 km
  • Charlestown Harbour - 2 min walk - 0.2 km
  • Charlestown Beach - 3 min walk - 0.3 km
  • Duporth Beach - 11 min walk - 1.0 km
  • Porthpean Beach - 18 min walk - 1.6 km

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪Ten Ten - ‬3 min walk
  • ‪Francine's Fish And Chips - ‬3 min drive
  • ‪The sandy - ‬4 min drive
  • ‪Duke of Cornwall - ‬18 min walk
  • ‪The Carlyon Arms - ‬3 min drive

About this property

Pier House

Beach bed & breakfast with restaurant and bar/lounge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A complete renovation of Pier House was completed in June 2024.

This 3.5-star St Austell bed & breakfast is smoke free.

  • 23 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pier House offers 23 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 42-inch Smart televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Bar/Lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

What is the cancellation policy at Pier House?

Pier House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pier House?

As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at Pier House on 28 Nov 2025 start from NZ$298.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Pier House?

Yep, Pier House is a short 3-minute walk from Charlestown Beach.

Is there a free airport shuttle available at Pier House?

No, Pier House does not offer an airport shuttle service.

Is there a bar or restaurant at Pier House?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 25 until December 25.

What time are check-in & check-out at Pier House?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Pier House?

No, pets are not allowed.

Pier House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 303 out of 373 reviews
Rating 8 - Good. 50 out of 373 reviews
Rating 6 - Okay. 12 out of 373 reviews
Rating 4 - Poor. 5 out of 373 reviews
Rating 2 - Terrible. 3 out of 373 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully recommend

Very friendly and a lovely hotel really do go the extra mile to make your stay a pleasant one
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Liked: Cleanliness, property conditions & facilities
Lovely modern hotel but need to do somethin
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place, great rooms and staff, the food and drink was great as well, will definitely be back
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Wonderful friendly staff, great location, beautiful room. Great food. Was very noisy late at night though after bar downstairs had shut, perhaps staff cleaning, but really loud banging past midnight.
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place

I only started one night and wished to have more time
Stayed 1 night in Jul 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, in a lovely location
Stayed 3 nights in Jul 2025

10/10 Excellent

Janette

Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Matt

Stayed 2 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Great location,
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the enyable meal
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean in excellent condition with a spacious bathroom. There was a mini bar with some free drinks and some payable. We had a sea view and it was very quiet. The restaurant was amazing food and the free breakfast was also amazing. Would love to come back at some point. Would re ommend this for a trip to the Eden Project and we even went out on a fast boat ride with Seafari and had a trip to the Austell Brewery.
Stayed 2 nights in May 2025

6/10 Okay

Jenny

Business traveller
Liked: Cleanliness, staff & service, amenities
The shower was tiny and the room doors slammed shut. Staff were really nice. Menu choice could be wider. Bed really comfortable. Too many steps up to room and so many doors. Great location close to the sea. Excellent breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025