Quality Inn and Suites St Charles - West Chicago

2.5 star property
Hotel in St. Charles with free breakfast and fitness centre

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$126
includes taxes & fees
26 Jan - 27 Jan 2026

Explore the area

View map
1600 E Main St, St. Charles, IL, 60174
  • Place, Dellora A. Norris Cultural Arts Center
    ‪19 min walk‬
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(59 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Smoking

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

About the area

St. Charles

At Quality Inn and Suites St Charles - West Chicago you'll be 1.9 km (1.2 mi) from St. Charles Heritage Center and Camp Kane and 2 km (1.2 mi) from Arcada Theater. Highlights at this hotel include a complimentary breakfast, free self-parking and a 24-hour business centre. .Enjoy the gym and seasonal outdoor swimming pool as well as access to a playground. 1453 square feet (135 square metres) of event facilities include a meeting room and conference space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 30-minute walk of this St. Charles hotel include Dellora A. Norris Cultural Arts Center and Pottawatomie Park.

What's nearby

  • Dellora A. Norris Cultural Arts Center - 19 min walk - 1.6 km
  • Charlestowne Mall - 3 min drive - 2.2 km
  • St. Charles Heritage Center and Camp Kane - 3 min drive - 2.2 km
  • Arcada Theater - 4 min drive - 2.2 km
  • Steel Beam Theater - 4 min drive - 2.2 km

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare International Airport (ORD) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬18 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Colonial Cafe - ‬4 min walk

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and fitness centre
Quality Inn and Suites St Charles - West Chicago offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn and Suites St Charles - West Chicago. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this St. Charles hotel.

  • 122 guestrooms or units
  • 2 levels
  • 1453 sq ft of conference space
  • 135 sq. m of conference space
  • Breakfast available (free)
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • ATM
  • Smoking in designated areas
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Frequently asked questions

What is the cancellation policy at Quality Inn and Suites St Charles - West Chicago?

Quality Inn and Suites St Charles - West Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn and Suites St Charles - West Chicago?

As of 27 Dec 2025, prices found for a 1-night stay for 2 adults at Quality Inn and Suites St Charles - West Chicago on 26 Jan 2026 start from NZ$126.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn and Suites St Charles - West Chicago?

Yep, Quality Inn and Suites St Charles - West Chicago has a free self car park and free RV/bus/truck parking. Onsite parking is limited (max 2 spaces per unit).

Are there any beaches close to Quality Inn and Suites St Charles - West Chicago?

The closest beach to Quality Inn and Suites St Charles - West Chicago is Centennial Beach (19.9 km).

Does Quality Inn and Suites St Charles - West Chicago have a pool?

Quality Inn and Suites St Charles - West Chicago has a seasonal outdoor pool. The pool is open from May to September.

Is Quality Inn and Suites St Charles - West Chicago family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn and Suites St Charles - West Chicago is a hit with families.

Does Quality Inn and Suites St Charles - West Chicago serve breakfast?

Yep, free self-service breakfast is on offer on weekdays from 6:00 AM to 9:30 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Inn and Suites St Charles - West Chicago?

No, Quality Inn and Suites St Charles - West Chicago does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn and Suites St Charles - West Chicago?

Check-in begins at 3 PM. Check-out time is 11 AM.

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 1003 reviews
Rating 8 - Good. 311 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great, suggestion, please change the bathroom fans, they are loud.
Stayed 1 night in Sep 2025

10/10 Excellent

Steve and Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly sraff
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Staff & service
Great place for the price. Nice neighborhood to take walks in. Close to everything. Great service.
Stayed 11 nights in Sep 2025

6/10 Okay

Amanda

Travelled with group
First, there was no elevator to the 2nd floor, 3 girls packed for a weekend and couldn’t use the cart available and we had to carry everything up to the second floor. Room definitely wreaked of cigarette smoke! The yup did not drain, water was up to the first girl’s ankles after 20 minutes, the next day water was up to the 2nd girls knee caps!We had to open the window immediately. Overall the beds were comfy and clean and firm! Staff was no where in sight to get extra toilet paper or towels. But the price for the occasion was worth it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Staff friendly, good attitude.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bobby, Mandan

Convenient, clean, good price
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ayush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Gloria

Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, hotel convenient to get to. There is a good family restaurant across the street. Room was clean. Breakfast is very basic cold cereals, bagels/toast, yogurt and waffles. Beds are rock hard though and we all woke up with very sore backs.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Claudia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Roseanne

Business traveller
Liked: Staff & service, property conditions & facilities
The internet was painfully slow, and there is no elevator to the second floor. But everything human related was great! Staff was friendly, competent and helpful
Stayed 3 nights in Sep 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dishonest

Liars all the way around. We booked on the way into Chicago for the first time. After stopping for dinner and realized after entering the hotel information into the map that it was not in Chicago as advertised and was an hour back the way we had just come. We called and asked for a transfer to a hotel actually in Chicago which wasn’t an option. After pleading our case she agrees to a refund which never happened. I used to rely on this brand but will no longer stop.
Stayed 1 night in Sep 2025

10/10 Excellent

Terrance

Stayed 2 nights in Sep 2025

8/10 Good

Kris

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

2/10 Terrible

Jennifer

Travelled with family

One terrible night.

The picture you show of the lobby might be the hotels dream. I had nothing but problems. The room was old, filthy and the shower didn't work. Nor the hot tub but i didn't care about that. The screen outside the window was torn and flapped all night. It was one thing after the next and I left early the next day. Unbelievably bad.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nicole

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Unfortunately we ended up not staying here. After check in we drove around to the entry where our room was closest to. There were several groups of people in camping chairs hanging out in the parking lot. The room itself was clean, but old and warn down. We then remembered to relay we had a service animal. I called the front desk, where we were told we had to move rooms. We were on a tight schedule so I had planned to just swap out the keys with the front desk. I was then told at the desk that they were making a note on our file about having a ‘pet’ and I would need to talk to the supervisor in the morning before leaving. I was told we would be getting a pet fee and that was the reason we needed to speak to the supervisor. I relayed, again, that we had a service animal and not a pet. This became an issue to the point where we no longer felt comfortable staying. If you have a service animal, don’t bother trying this place.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quick service. Clean room and lobby.
Stayed 5 nights in Aug 2025

10/10 Excellent

Terrance

Stayed 2 nights in Sep 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Stayed 2 nights in Aug 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025