4/10 Poor
ashutosh
1 Jan 2026
The sofa bed had stains that looked like dried blood, so we opted to roll it back up and not use it.
We made an incorrect booking mistake and were not checked out on time. We received a call to inform us and were told our items would be placed in garbage bags outside of the room. We had items in the safe, medications, etc. The employee of Marketplace Suites who called escalated to yelling at us while we were trying to find a way to return to the island in a timely manner and correct this.
Nicole with Marketplace Suites corrected that statement of a colleague and allowed us to return & pack up. She also contacted another hotel and helped us procure a room.
ashutosh
Stayed 3 nights in Dec 2025


























