6/10 Okay
Anna
Travelled with group
30 Oct 2025
Room was in very poor condition. The curtains didn’t even close all the way (there were hooks that had no curtain on it which meant there was a gap always with no curtain and the curtain couldn’t be pulled over it). The room is dated. The aircon is from last century. The duvet didn’t even fit the duvet cover - the side and the bottom had a lot of extra duvet cover which I wouldn’t expect from a 5 star facility. It’s doesn’t take much to get duvet covers that fit the duvet. It’s luxury to have a big duvet. It doesn’t feel luxury to have just a duvet cover over you with no duvet in it. It was also very dangerous as I tripped over the excess duvet cover draped on the floor because there was so much of it. The bed was very comfy but otherwise did not think much of the room. House keeping were very sweet and took care of the fact our bed wasn’t a twin as we asked. The room also smelt very stale and musky. Very off putting. Nothing could be done about the room when I complained. Wasn’t impressed by the hotel and would not recommend it. I would expect in 5 star to have some more service around the pools but didn’t get anything and had to set my own umbrella up as there was nobody to ask for help. The hotel was not 5 star standard
Anna
Stayed 2 nights in Oct 2025
















































