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Concierge Collection at O2 Beach Club & Spa by Ocean Hotels

5.0 star property

Photo gallery for Concierge Collection at O2 Beach Club & Spa by Ocean Hotels

A resort with a pool, beach chairs, umbrellas, and a view of the ocean.
A beach resort with a pool, sun loungers, and umbrellas.
A modern hotel room with a balcony, a desk, wicker chairs, a round coffee table, and a TV.
Terrace/patio
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$2,271
includes taxes & fees
11 July - 12 July

Explore the area

View map
Dover Beach, St. Lawrence Gap, Christ Church
  • Place, Turtle Beach
    ‪1 min walk‬
  • Place, Barry's Surf Barbados Surf School
    ‪2 min walk‬
  • Place, Dover Beach
    ‪3 min walk‬
  • Airport, Bridgetown (BGI-Grantley Adams Intl.)
    ‪12 min drive‬

Room options

View all photos for Room

A hotel room with a four-poster bed, a television, a desk with a lamp, and a picture on the wall.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a four-poster bed, a television, a desk with a lamp, and a picture on the wall.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with a four-poster bed, a television, a desk with a lamp, and a picture on the wall.

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom, Bay View

Free minibar, in-room safe, desk, blackout curtains

Family Suite, 1 Bedroom, Bay View

  • Bay view
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom, Oceanfront

Luxury Suite, 1 Bedroom, Oceanfront

Luxury Suite, 1 Bedroom, Oceanfront

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Bay View

Free minibar, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms, Bay View

  • Bay view
  • 155 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront

A modern hotel room with a balcony, a desk, wicker chairs, a round coffee table, and a TV.

Family Suite, 2 Bedrooms, 2 Bathrooms, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Penthouse, 2 Bedrooms, Oceanfront

Luxury Penthouse, 2 Bedrooms, Oceanfront | Living area

Luxury Penthouse, 2 Bedrooms, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

About the area

St. Lawrence Gap

A luxury stay in St. Lawrence Gap awaits you at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels. You'll be 0.3 km (0.2 mi) from Dover Beach and 3.5 km (2.2 mi) from Miami Beach. Highlights at this all-inclusive hotel include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to Acqua Spa can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. With 6 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach and enjoy the on-site Turkish bath/hammam. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class St. Lawrence Gap hotel include U.S. Embassy and Carlisle Bay.

What's nearby

  • Turtle Beach - 1 min walk - 0.2 km
  • Barry's Surf Barbados Surf School - 2 min walk - 0.2 km
  • Dover Beach - 3 min walk - 0.3 km
  • Maxwell Beach - 5 min walk - 0.4 km
  • St. Lawrence Bay - 16 min walk - 1.4 km

Getting around

  • Bridgetown (BGI-Grantley Adams Intl.) - 15 min drive

Restaurants

  • ‪Neptunes Mediterrean Seafood - ‬9 min walk
  • ‪Braddie's Bar - ‬7 min walk
  • ‪The Cake Lady Coffee Shop - ‬1 min walk
  • ‪Heart & Sol - ‬4 min walk
  • ‪Car-Bar - ‬8 min walk

About this property

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels offers its guests 3 outdoor swimming pools. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 6 bars/lounges. WiFi is free in public spaces.

The luxury Concierge Collection at O2 Beach Club & Spa by Ocean Hotels also features spa services, concierge services, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star St. Lawrence Gap hotel.

  • 69 guestrooms or units
  • 4 dining venues
  • 6 bars or lounges
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
Concierge Collection at O2 Beach Club & Spa by Ocean Hotels offers 69 air-conditioned accommodations with free minibar items and laptop-compatible safes. This accommodation has separate sitting areas and is furnished with queen sofa beds and dining tables. 32-inch flat-screen televisions come with cable channels. Accommodation at this 5-star hotel has kitchens with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Acqua Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Junior Suite, Pool View (Luxury)
O2 Beach Club & Spa by Ocean Hotels - All Inclusive
St. Lawrence Gap
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 251 reviews
The price is NZ$1,323
includes taxes & fees
26 July - 27 July
O2 Beach Club & Spa by Ocean Hotels - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Dining table
  • High chair
  • In-room babysitting
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Firepit
  • On the beach
  • Outdoor furniture

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free stocked minibar
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A tax is imposed by the city: USD 9.63 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is USD 9.63 for the first bedroom per night, and increases by USD 9.63 per night for each additional bedroom.

We've listed all charges provided to us by the property.

The listed mandatory destination fee applies to 2-bedroom suites. The mandatory destination fee for 1-bedroom suites is USD 9.63 per night.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Concierge Collection at O2 Beach Club Spa by Ocean Hotels

Frequently asked questions

What is the cancellation policy at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels?

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels?

As of 4 Jul 2026, prices found for a 1-night stay for 2 adults at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels on 11 Jul 2026 start from NZ$2,271, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels?

Yep, Concierge Collection at O2 Beach Club & Spa by Ocean Hotels has a free self car park.

Are there any beaches close to Concierge Collection at O2 Beach Club & Spa by Ocean Hotels?

Yep, Concierge Collection at O2 Beach Club & Spa by Ocean Hotels is a short 3-minute walk from Dover Beach.

Is there a spa on site at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels?

Yep, Acqua Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Concierge Collection at O2 Beach Club & Spa by Ocean Hotels have a pool?

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels has 3 outdoor swimming pools.

What luxury perks are available at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels?

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels features 3 outdoor pools, a full-service spa and 4 restaurants.

What makes Concierge Collection at O2 Beach Club & Spa by Ocean Hotels a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels.

Is Concierge Collection at O2 Beach Club & Spa by Ocean Hotels family-friendly?

You bet! With amenities such as supervised childcare and 3 outdoor pools, as well as highchairs and childcare services in the guestrooms, it's no surprise that Concierge Collection at O2 Beach Club & Spa by Ocean Hotels is a hit with families.

Is there a free airport shuttle available at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels?

No, Concierge Collection at O2 Beach Club & Spa by Ocean Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels?

Yep, Concierge Collection at O2 Beach Club & Spa by Ocean Hotels has 4 restaurants.

What time are check-in & check-out at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Concierge Collection at O2 Beach Club & Spa by Ocean Hotels?

No, pets and service animals are not allowed.

Concierge Collection at O2 Beach Club & Spa by Ocean Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 39 reviews
Rating 8 - Good. 7 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maya

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marketta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Resort

Had an amazing stay! Beautiful location, clean and comfortable rooms, friendly staff, and stunning ocean views at the beach located just a short free shuttle ride from the property. Perfect place to relax—highly recommend!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views from room were amazing
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful with attentive and lovely staff.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with incredible staff. Would definitely recommend this hotel.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has the most friendly staff I have ever experienced.
Stayed 12 nights in Nov 2024
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally friendly and professional. Location is great if you want peace and quiet; it’s not near too many other resorts. There are clubs nearby, outdoor which allows you to enjoy the outdoor air and environment. You have to take a taxi to go from the resort to downtown or walk maybe quarter a mile to bus transportation, which was easy to use.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic getaway

Fantastic stay … stellar service; limited food choices executed extremely well - so positive experience; not overly crowded - even at 100% occupancy; smaller beach-but beautiful & shuttle service to larger beac at sister-site available
Stayed 5 nights in Mar 2025
Verified

4/10 Poor

PHILLIP

Liked: Staff & service
Disliked: Amenities
Paying over $1,000/night, their property condition is way too cheap quality. It is only $200/night worth. Food is also low quality and they don't change during 4days stay. When it said bayview room on website, I see only poor neighborhood's rooftops. I will never go back there again
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the best.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Chiffon Kisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort. The service, food and hospitality was amazing. I would recommend this place to anyone. I plan on coming back real soon. This resort is a must. Excellent staff and thank you guys for making my daughter 16th birthday memorable.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay! Daily beach refreshers and cold towels were a highlight. Staff and food were fantastic. Some truly went out of their way to make sure our groups experience was exceptional. Great service and cocktails by Rashidi! It’s a quiet resort. Spa was lovely.
Stayed 4 nights in May 2024
Verified

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants, especially Oro, were excellent. We did not like the hard sand beach (not soft Caribbean) and very rough surf that made going in the ocean unpleasant.
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Leueen

Liked: Cleanliness, amenities, property conditions & facilities
Oceanfront room decor was great! Wristband double as room key. Turndown service inconsistent & liquor in room could be tailored to guess preference. Beach should be clean more frequently. Needs entertainment. Snacks are readily available. Ice cream shop would've been nice.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Ramanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service and staff, rooms seemed a little dated and there was a stale smell in our room
Stayed 9 nights in Sep 2023
Verified

10/10 Excellent

Rano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at this property. The food was excellent - great Chef and the team. This is one of the best properties on this side of the island. Special thanks to the team that ensured that our stay is unforgettable: Toni, Sarah, Makeyra, Demian, Lakoya, and many others. Thank you. This was one of our best vacations.
Stayed 12 nights in Aug 2023
Verified

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
The property was gorge
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean property with friendly staff who went above and beyond to make our stay enjoyable. Meals and drinks were all good at the restaurants and bars. Always ample seating at the pools, beach, and bars. Children at the resort were so well-behaved. We liked the beach, but we were very disappointed that it wasn't a particularly swimmable area. Sargassum seaweed, rough surf, broken coral, and rocks prevented us from going in the water. We went over to the Caribbean side, and it was absolutely beautiful, and we were able to swim in the calm, clear water.
Stayed 5 nights in Apr 2025
Verified

8/10 Good

Amar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, everybody is so friendly. The restaurants, the pools and the beach are nice. The rooms are spacious. I did not gave 5 stars because my room had a leak from the ceiling and they did not bother to move me to another room. Also, the decoration and the furniture inside my room were pretty old style.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
LOVED OUR STAY at O2!!! The staff were incredibly nice and so welcoming. Shoutout to Shiloh who gave us our tour of the resort and told us about going to Oistins Bay early. The resort was cleannnn; we had a lower penthouse suite with an amazing view of the beach. The hospitality shown by the workers made the stay even more pleasant. Makayra, Shiloh, Sarah, Rusnell, Che, Darrian, Junior, Akeem, Khadijah, Shantelle & Joshua. I thank you all for making my birthday the greatest weekend ever!! I will be back with an even bigger group :)
Stayed 4 nights in Jul 2023
Verified

4/10 Poor

Jan

Liked: Cleanliness, property conditions & facilities
Great views of the beach however not recommended for swimming. Not recommended if you are looking for a taste of local food. Not recommended for people of color. Staff security in need of diversity training. Only after bringing several incidents and a series of events to the attention of management did the experience begin to improve. 1. Beginning with our horrible check in experience of having to wait 2 and a half hours almost for our room that was booked a month in advance 2. Lack of water in the hotel and having to wait for several hours for hotel water tanks to be filled by the local water trucks to be able to take a shower 3. Being questioned by security about being a guest on the property even when wearing the wrist band given upon check in on our 2nd night at the hotel 4. Mixed communication/ inconsistency between staff about the requirements for reservations at the onsite restaurants and being questioned if you are a guest to be able to able to eat food that you basically already paid for in the all-inclusive price on our 2nd night at the hotel Stayed for 4 nights with family members who were experiencing the island for the 1st time. We will not be returning to this hotel.
Stayed 4 nights in Nov 2023
Verified

4/10 Poor

Debralee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with this hotel before I even arrived. It started with receiving an email 2 days prior to my arrival that I was downgraded from the room that I paid for. And the room that we booked was given to someone else. To then having our door broken, the lock mechanism battery failed, having to get our room keys reprogrammed multiple times, could never get enough towels for the amount of people we had in the room, despite calling for multiple days at a time for towels. And then the quality of the food and restaurant options was not what we expected at all. Some staff members were fantastic, while others gave us eye rolls anytime we asked for something. The beach was extremely rocky and not safe for my 5 year old son to swim in. The premise was really dirty, the window sills looked like they had not been cleaned in years. the floors in our rooms were never washed, nor was the shower ever cleaned during our entire stay. There was so much more that I am not even including in here. Then the cherry on the top, was the overbilling of almost $6,000, and that was after their $3,000 "refund" for the inconvenience of our downgrade. To pay almost $40,000 and have to experience any of this was quite a shocking to say the least.
Stayed 10 nights in Nov 2024
Verified

10/10 Excellent

Lauren

Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Rhonda

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Lizelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025