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Best Western Troy Hotel

2.5 star property

Photo gallery for Best Western Troy Hotel

Indoor pool
Lobby
Exterior
Business centre
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$168
includes taxes & fees
21 May - 22 May

Explore the area

View map
2020 Formosa Drive, Troy, IL, 62294
  • Place, Villa Marie Winery & Banquet Center
    ‪6 min drive‬
  • Place, Gateway Conference Center
    ‪7 min drive‬
  • Place, Cahokia Mounds State Historic Site
    ‪9 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

1 King Bed,Non-Smoking,Pillow Top Mattress,Microwave and Refrigerator,Wet Bar,High Speed Internet Access

  • Sleeps 2

1 King Bed,Non-Smoking,Ground Floor,Pillow Top Mattress,Microwave and Refrigerator,Wet Bar

  • Sleeps 2

Suite-1 King Bed,Non-Smoking,Pillow Top Mattress,Microwave and Refrigerator,Jetted Tub,Sofabed

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Communication Assistance, Microwave and Refrigerator, Sofabed

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pillow Top Mattress, Microwave and Refrigerator, Wet Bar, High Speed Internet Access

  • Sleeps 4

2 Queen Beds,Non-Smoking,Ground Floor,Pillow Top Mattress,Microwave and Refrigerator,Wet Bar

  • Sleeps 4

2 Queen Beds, Non-Smoking, Communication Assistance, Microwave and Refrigerator

  • Sleeps 4

View all photos for King Room with Communication Assistance

Interior

King Room with Communication Assistance

  • Sleeps 2

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About the area

Troy

At Best Western Troy Hotel, you'll be 12.1 km (7.5 mi) from World's Largest Catsup Bottle and 12.4 km (7.7 mi) from Edwardsville Arts Center. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Sights within a 15-minute drive of this Troy hotel include Gateway Conference Center and Splash City Family Waterpark.

What's nearby

  • Villa Marie Winery & Banquet Center - 6 min drive - 7.0 km
  • Goshen Golf Driving Range - 7 min drive - 7.8 km
  • Gateway Conference Center - 7 min drive - 15.5 km
  • Splash City Family Waterpark - 8 min drive - 16.2 km
  • Cahokia Mounds State Historic Site - 9 min drive - 19.9 km

Getting around

  • St. Louis Gateway Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's - ‬5 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Circle K - ‬2 min drive

About this property

Best Western Troy Hotel

Best Western Troy Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Troy Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Troy hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. LED televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

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Super 8 by Wyndham Troy IL/St. Louis Area
Troy
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,005 reviews
The price is NZ$136
includes taxes & fees
25 May - 26 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Frequently asked questions

Is parking available at Best Western Troy Hotel?

Yep, Best Western Troy Hotel has a free self car park.

How much does it cost to stay at Best Western Troy Hotel?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at Best Western Troy Hotel on 21 May 2026 start from NZ$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Troy Hotel have a pool?

Best Western Troy Hotel has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Best Western Troy Hotel serve breakfast?

Yep, free continental brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Best Western Troy Hotel?

No, Best Western Troy Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Troy Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Troy Hotel?

No, only service animals are allowed.

Best Western Troy Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 966 reviews
Rating 8 - Good. 312 out of 966 reviews
Rating 6 - Okay. 132 out of 966 reviews
Rating 4 - Poor. 65 out of 966 reviews
Rating 2 - Terrible. 51 out of 966 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Shannon

Liked: Staff & service
You can see where they are doing updates in the hotel, but our room was not refreshed. It was clean and quiet, but worn. The hair dryer didn't work which maybe the first time I didn't travel with one and was hoping to the use the one in the room.
Stayed 1 night in Feb 2026

2/10 Terrible

Pamela

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived and the hotel was under major construction (there was no prior notice of the construction). The building looked abandoned from the outside and we were the only ones there. When I went to check in there was no one in the lobby for quite sometime. We went to our room after checking in and it was in bad shape. One of the sinks leaked and didn’t have hot water. The bathroom was filthy. There was literally dirt in the cracks of the bathroom tiles. The paint and was bubbling and peeling off the walls. Out in the hallways there were tons of missing ceiling tiles. My kids went to the pool and they didn’t have lighting in there for the first 30 mins. It was a very sad experience and we won’t be staying there again. Money wasted.
Stayed 1 night in Feb 2026

8/10 Good

Alfredo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Jan 2026

2/10 Terrible

JIAN

Liked: Staff & service, amenities
Disliked: Cleanliness
Front desk staff at night shift is really nice, but the room is not clean at all, floor is dirty microwave dirty bed liner has hair and blood stains. 100% is not washed.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities
Room was clean, staff was friendly, no complaints.
Stayed 1 night in Jan 2026

10/10 Excellent

JIAN

Business traveller
Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very nice and concerned about our stay. They knew we were going to swim so they checked and adjusted water and room temperature. Rooms and beds were clean. It is rated appropriately as some some thngs could need updating like baseboards, cracking stuff in corners. Breakfast was basic. Packets of oatmeal, cereal, yogurt, warmers full of egg patties, sausage patties and biscuits and gravy. This is my " go to" place when i visit. It has everything I need in a great location for a good price.
Stayed 1 night in Jan 2026

8/10 Good

Juan

Stayed 1 night in Jan 2026

2/10 Terrible

FANNIE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Trash in all trash cans. Slow draining in tub, sink and toilet. The room was cleaned once during our stay. We had to request that cleaning. Manager was unavailable. We were told different stories from staff members.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gilberto

Stayed 1 night in Jan 2026

2/10 Terrible

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Adrienne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were as expected and clean.
Stayed 1 night in Nov 2025

8/10 Good

Adriana

Stayed 1 night in Jan 2026

6/10 Okay

Nicole

Stayed 5 nights in Dec 2025

2/10 Terrible

Leah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The reviews looked amazing, so that's why we booked to stay in the first place. The hotel itself is pretty run down; the room we stayed in didn't feel clean (floor wasn't vacuumed, table/desk wasn't wiped down fully-crumbs from previous guests), the toilet seat was broken (shifting to one side or the other/falling off when you tried to sit on it), and we didn't receive room cleaning any day we were there-arrived on a Friday, left Tuesday (trash was never taken out, we asked for a vacuum to do the floors, brought dirty towels back and asked for clean ones, asked for more TP, sheets were never changed/bed never made). Pool area was dirty (actual dirt/mud from shoes around the pool as well as some trash and broken fake nails laying around). A huge safety concern is the locking mechanism for the entrance/exit door of the pool: it's taped over so that anyone can freely open it without their key card. This is scary for anyone with little kids/kids who cannot swim. Good things: the staff was nice when we asked for what we needed. Will 100% never have a return stay.
Stayed 4 nights in Dec 2025

6/10 Okay

Susie

Liked: Cleanliness
Needs to be updated.
Stayed 1 night in Dec 2025

2/10 Terrible

Danielle

Disliked: Cleanliness
The floor we stayed on smelled so bad of weed. We told the front desk and nothing was done at all. I had a migraine the time because of the smell.
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find. Clean, quiet, great staff. Breakfast was ok but it was really the prepep kind like packets of oatmeal, cold cereal, those heating bins of circle eggs, sausage, biscuists and gravy. There was yogurt, milk and juice. Gym was a little weak with older equipment. We were here before and this is a much better place now. I would stay here next time.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Stayed 1 night in Dec 2025

8/10 Good

Katrina

Stayed 1 night in Dec 2025

4/10 Poor

Carol

Disliked: Cleanliness
Room was not clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jameson

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

4/10 Poor

Melvin

Travelled with family
Disliked: Property conditions & facilities
The property was fine. Problem: When I reserved this room either expedia or I got the wrong date for our stay. We arrived at Best Western on October 29th only to discover that the booking was for November 11th. I could do nothing but pay a 2nd time. I was astounded that the attendant was unable to do anything about it. So, I paid twice for one room. You will note that I took out insurance hoping to recue my loss. But the process for making a claim is not worth it. I chose to simple "eat" my losses. Disappointed -Melvin Lehman
Stayed 1 night in Nov 2025