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Best Western Troy Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle

Photo gallery for Best Western Troy Hotel

Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$162
includes taxes & fees
6 July - 7 July

Explore the area

Map
2020 Formosa Drive, Troy, IL, 62294
  • Gateway Conference Center
    ‪10 min drive‬
  • Cahokia Mounds State Historic Site
    ‪13 min drive‬
  • The Gardens at SIUE
    ‪13 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Spring-water bath
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed - double
Private bathroom
Jetted bath
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed - double
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free WiFi
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  • Air conditioning
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The price is NZ$218
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About the area

Troy

At Best Western Troy Hotel, you'll be 12.1 km (7.5 mi) from World's Largest Catsup Bottle and 12.4 km (7.7 mi) from Edwardsville Arts Center. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Sights within a 15-minute drive of this Troy hotel include Gateway Conference Center and Splash City Family Waterpark.

What's nearby

  • Gateway Conference Center - 10 min drive - 15.1 km
  • Splash City Family Waterpark - 11 min drive - 15.5 km
  • World's Largest Catsup Bottle - 11 min drive - 13.8 km
  • Cahokia Mounds State Historic Site - 13 min drive - 19.5 km
  • The Gardens at SIUE - 13 min drive - 13.3 km

Getting around

  • St. Louis Gateway Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's - ‬6 min drive
  • ‪Bobby's Frozen Custard - ‬5 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Fire-N-Smoke Wood Fired Kitchen - ‬4 min walk

About this property

Best Western Troy Hotel

Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle
Best Western Troy Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Troy Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Troy hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. LED televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Parking included
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The price is NZ$125
includes taxes & fees
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Super 8 by Wyndham Troy IL/St. Louis Area

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Frequently asked questions

Is parking available at Best Western Troy Hotel?

Yep, Best Western Troy Hotel has a free self car park.

How much does it cost to stay at Best Western Troy Hotel?

As of 30 Jun 2025, prices found for a 1-night stay for 2 adults at Best Western Troy Hotel on 6 Jul 2025 start from NZ$162.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Troy Hotel have a pool?

Best Western Troy Hotel has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Best Western Troy Hotel serve breakfast?

Yep, free continental brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Best Western Troy Hotel?

No, Best Western Troy Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Troy Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Troy Hotel?

No, only service animals are allowed.

Best Western Troy Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 357 out of 839 reviews
Rating 8 - Good. 276 out of 839 reviews
Rating 6 - Okay. 112 out of 839 reviews
Rating 4 - Poor. 54 out of 839 reviews
Rating 2 - Terrible. 40 out of 839 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Lowell

Liked: Cleanliness, staff & service
ESy to get to. Hairs on bathroom floor
Stayed 1 night in Mar 2025

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Louisa, Moline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little leery since some ratings were between 2-3 stars but I give it a Solid 4 stars. ⭐️ ⭐️ ⭐️ ⭐️ It was a pleasant stay with clean, quiet rooms in a great location with lots of dining options nearby.
Stayed 1 night in Mar 2025

2/10 Terrible

Patricia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was not clean There was pee on the toilet bowl and seat. Carpet was dirty. All surfaces were dusty and dirty. I had to clean the toilet seat and all surfaces with Clorox wipes. Did not complain because the only staff present was the desk clerk and he was having problems and was on the phone with management. We would not have stayed if there was another option. Bed and bath linens were clean but very worn. Totally unacceptable and inexcusable. I didn’t expect the best but how can these hotels get by with this?
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient in Troy

Super convenient to the interstate, dining, and gas!! Friendly service. My mattress needed to be turned…easy to see it has been slept on, most often on one side. Room was quiet and spacious! I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

marcos

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good

Good.
Stayed 1 night in Mar 2025

6/10 Okay

Caden

Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 2 nights in Mar 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service, room comfort
The front desk attendant was very nice and friendly. The pool was closed due to maintenance and very cold. We stayed there this time last year and the pool was closed then as well. It's disappointing when the kids are excited about swimming and cannot. We will consider a different hotel next time based on the availability of the pool. The breakfast was good but there was no drinking water available, and we had to clean our table ourselves.
Stayed 1 night in Mar 2025

4/10 Poor

Gary

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was closed for repair. If we had known, we would have picked a different hotel. The ice machines did not work. The bar sink was dirty and had a spider and web in it. The one ice maker that had ice, the ice was melty and we found cubes with brown spots in the ice.
Stayed 1 night in Mar 2025

8/10 Good

Alfredo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No gym and swimming pool
Stayed 1 night in Mar 2025

8/10 Good

Luis f

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs a bit of TLC. It’s not the kind of Best Western franchise one is used to see. Towels were limited to one person same as the small ones. The staff is very nice though.
Stayed 1 night in Feb 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service
Ashley, the manager, was extremely welcoming and went out of her way to make our stay very good. The ice machines were not working properly and the pool was out of service. Over all extremely happy. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful staff
Stayed 2 nights in Feb 2025

2/10 Terrible

Vincent

Stayed 1 night in Feb 2025

2/10 Terrible

Judith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Save your money, go to hotel across the street!

Had to move rooms three times. First room AC poured water all over carpet and they “upgraded” us to a king suite with jacuzzi tub. Jacuzzi tub didn’t work nor did shower. Second room, went to shower and handle fell off and sprayed water everywhere. Moved us again and it was tolerable. Not super clean and owners live in the rooms that’s why we were “upgraded” to the room the lived in. Has gone downhill fast. Needs remodel. We were afraid to eat there so ended up eating at restaurant across the street. Definitely worst Best Western I’ve ever been too.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great staff and room was immaculate.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and quiet. Good restaurants nearby.
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
I liked that it was close to Cracker Barrel and it was quiet. The bed was comfortable. After driving seven hours, I was looking forward to a nice hot shower. The water was lukewarm not hot. The bedspread had stains on it. One of the towels was old and frayed on the end.
Stayed 1 night in Jan 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a good price.

Great hotel for the price. Friendly staff and good breakfast. Comfortable beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness

Wouldnt stay here again.

Check in was fine, the front desk person was very nice. The room was dirty, still had trash and chargers left from previous occupants. When checking out had to wait for the person to come inside from smoking her cigarette. I know its not a 5 star place, but was disappointed in the lack of cleanliness.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024