Best Western Troy Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle

Photo gallery for Best Western Troy Hotel

Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$154
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
2020 Formosa Drive, Troy, IL, 62294
  • Place, Gateway Conference Center
    ‪10 min drive‬
  • Place, Cahokia Mounds State Historic Site
    ‪13 min drive‬
  • Place, The Gardens at SIUE
    ‪13 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪39 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Jetted bath
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Spring-water bath
Private bathroom
Microwave
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Private bathroom
Shower/bath combination
Microwave
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Troy

At Best Western Troy Hotel, you'll be 12.1 km (7.5 mi) from World's Largest Catsup Bottle and 12.4 km (7.7 mi) from Edwardsville Arts Center. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .Sights within a 15-minute drive of this Troy hotel include Gateway Conference Center and Splash City Family Waterpark.

What's nearby

  • Gateway Conference Center - 10 min drive - 15.1 km
  • World's Largest Catsup Bottle - 11 min drive - 13.8 km
  • Cahokia Mounds State Historic Site - 13 min drive - 19.5 km
  • The Gardens at SIUE - 13 min drive - 13.3 km
  • Busch Stadium - 25 min drive - 36.0 km

Getting around

  • St. Louis Gateway Station - 22 min drive
  • Lambert-St. Louis International Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Circle K - ‬2 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Cracker Barrel - ‬2 min walk

About this property

Best Western Troy Hotel

Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle
Best Western Troy Hotel offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Troy Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Troy hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. LED televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Frequently asked questions

Is parking available at Best Western Troy Hotel?

Yep, Best Western Troy Hotel has a free self car park.

How much does it cost to stay at Best Western Troy Hotel?

As of 30 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Troy Hotel on 5 Oct 2025 start from NZ$153.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Troy Hotel have a pool?

Best Western Troy Hotel has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does Best Western Troy Hotel serve breakfast?

Yep, free continental brekkie is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Best Western Troy Hotel?

No, Best Western Troy Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Troy Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Troy Hotel?

No, only service animals are allowed.

Best Western Troy Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 381 out of 894 reviews
Rating 8 - Good. 292 out of 894 reviews
Rating 6 - Okay. 121 out of 894 reviews
Rating 4 - Poor. 58 out of 894 reviews
Rating 2 - Terrible. 42 out of 894 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel, Micklston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soooo clean and well appointed! Reggie checked us in…professional and pleasant!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Carole

Stayed 1 night in Jun 2025

4/10 Poor

Ellie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Subpar

Check in was good. Friendly staff, quick. Outlets in bedroom were very loose, tub was very weak in the middle- possible hole covered with thin plastic. Dirty, spiders in bathroom. Bathroom light switch would not turn off at all. Ac was ok, had to keep at 60 due to humidity in room.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in
Stayed 1 night in Jun 2025

6/10 Okay

Stephanie

Travelled with family
Weird smell in the room, although clean. Elevator broken at hotel.
Stayed 2 nights in Jun 2025

4/10 Poor

Lindsay

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I never leave reviews, but this place was something special. Check in was fine, the front desk person was pleasant enough, although the first thing he told us was the elevator was out of service. That should have been the first red flag. The room was gross. Like, the underneath side of the toilet lid was disgusting, rings in the bowl, a funky looking patch in the bathtub that was likely related to the cracks in the tile. Bed had multiple stains. The whole room felt dirty. I have never called to get a new room before, but I at least thought the guy would sound a little bit surprised, lol. He was accomodating and moved us. The second room looked fine at first glance, but it had problems of its own. Pretty sure someone was testing out all the surfaces, if you catch my drift. The bathroom counter slanted toward the floor like someone sat on it. Same with the night stand. Wouldn't dare use the jacuzzi tub without a scuba suit. The faucet wouldn't switch all the way from tub to shower. Hubs said the fitness room was also pretty bad. Noticed an ice machine was out of order. Continental breakfast appeared to be your standard situation. There were guests there, but we passed. I gave 2 stars because the guy was nice enough and allowed us to change rooms at 11pm, and at least the air conditioner worked. Be careful out there
Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Stayed 1 night in Jun 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rashel

Travelled with family
It was good. I wish the elevator wasnt put of service due to the maids using it. But other than that it was a good place to stay
Stayed 2 nights in Jun 2025

4/10 Poor

Ralph

Disliked: Property conditions & facilities
Toilet seat loose. Loose, hanging towel holder in bath. Slow drain in tub. Ice tub full of crumbs. Staff was friendly and helpful, however.
Stayed 1 night in Jun 2025

10/10 Excellent

Alisha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2025

8/10 Good

Caryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Relatively clean. The bathroom lights needed to be taped down which was a little alarming by us but not the staff. While the solution did work, it was a bit unsettling. The height of our stay was a BBQ place nearby. The food was spectacular!
Stayed 1 night in Jun 2025

4/10 Poor

Kevin

Travelled with family
Liked: Cleanliness
The shower didn’t function properly. The elevator didn’t work.
Stayed 1 night in Jun 2025

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fast check-in & friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2025

10/10 Excellent

Claudine

Liked: Cleanliness, amenities
Clean room. Friendly staff.
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the money.
Stayed 2 nights in May 2025

10/10 Excellent

Adam

Stayed 2 nights in May 2025

6/10 Okay

Mike

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Not woth the visit

Stayed for 2 weeks for business. I am on the road in hotels the majority of the year. This was not a great experience for the money. The hotel only changes towels when you ask. Have to go down to get them. The elevator didn’t work so had to use the stairs. The room was only cleaned twice in 2 weeks. I asked to get it cleaned but didnt happen without multiple requests. Very average for a Best Western. I would not come back.
Stayed 3 nights in May 2025

6/10 Okay

Charlene

Travelled with family
Liked: Staff & service

Nice but dated!

Nice but dated. Could use a better cleaning!
Stayed 1 night in May 2025

10/10 Excellent

Priscilla Kar Yee

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Could be better

Hotel was okay. Older. Mattresses and towels need updating. Paint colors in room were an odd combination. No coffee maker in room.
Stayed 1 night in May 2025