St. Louis Union Station Hotel, Curio Collection by Hilton

4.0 star property
Historic hotel with 7 restaurants and bars/lounges

Photo gallery for St. Louis Union Station Hotel, Curio Collection by Hilton

Lobby
3 bars/lounges, lobby lounge
Meeting facility
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
3 bars/lounges, lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$319
includes taxes & fees
15 Jan - 16 Jan 2026

Explore the area

View map
1820 Market Street, St. Louis, MO, 63103
  • Place, St. Louis Union Station
    ‪2 min walk‬
  • Place, St. Louis Aquarium at Union Station
    ‪3 min walk‬
  • Place, Enterprise Center
    ‪8 min walk‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Courtyard View

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Hall Luxury 1 King, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Grand Hall 1 King Conductors Luxury Suite, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Grand Hall 1 King Luxury Suite Fountain View, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Courtyard View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, Non Smoking, Courtyard View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed (Historic)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Grand Hall 1 King Luxury Fountain View,Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Grand Hall 1 King Luxury Wet Bar, Club Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Grand Hall 1 King Luxury, Mobility Accessible with Bathtub, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed (Clock Tower)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Clock Tower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Clock Tower Conductors Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Deluxe King Room with Courtyard View

  • Sleeps 2

Deluxe King Room with Sofa Bed

  • Sleeps 4

Deluxe Two Queen Room

  • Sleeps 4

Deluxe Two Queen Room with Courtyard View

  • Sleeps 4

Deluxe Junior Suite

  • Sleeps 4

Grand Hall Luxury Junior Suite

  • Sleeps 4

Clock Tower King Studio

  • Sleeps 2

Grand Hall Link Luxury Fountain Suite

  • Sleeps 4

Clock Tower Junior King Suite

  • Sleeps 4

Clock Tower Conductor's Suite

  • Sleeps 4

Grand Hall Luxury King Room

  • Sleeps 2

Grand Hall Luxury Fountain View Room

  • Sleeps 2

Grand Hall Luxury King Room with Wetbar

  • Sleeps 2

Grand Hall Pegram Luxury Suite

  • Sleeps 4

Executive King Room with Courtyard View

  • Sleeps 2

Executive Two Queen Room with Courtyard View

  • Sleeps 4

Grand Hall Mobility Accessible Luxury King Room with Tub

  • Sleeps 2

Mobility/Hearing Accessible Deluxe King Room with Shower

  • Sleeps 2

Mobility/Hearing Accessible Two Queen Room with Shower

  • Sleeps 4

Mobility/Hearing Accessible Deluxe King Room with Tub

  • Sleeps 2

You may also like

About the area

St. Louis

St. Louis Union Station Hotel, Curio Collection by Hilton puts you in the heart of St. Louis, within steps of St. Louis Union Station and St. Louis Union Station Mini Golf. Highlights at this historic hotel include 7 restaurants, 3 bars/lounges and a 24-hour gym. .The restaurant, Station Grille, is open for breakfast, lunch and dinner. Grand Hall is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown West hotel include St. Louis Aquarium at Union Station and The St. Louis Wheel.

What's nearby

  • St. Louis Union Station - 2 min walk - 0.2 km
  • St. Louis Aquarium at Union Station - 3 min walk - 0.3 km
  • Washington Avenue Historic District - 5 min walk - 0.4 km
  • Enterprise Center - 8 min walk - 0.7 km
  • City Museum - 11 min walk - 1.0 km

Getting around

  • St. Louis Gateway Station - 11 min walk
  • 8th and Pine Station - 17 min walk
  • Lambert-St. Louis International Airport (STL) - 19 min drive

Restaurants

  • ‪Maggie O'Brien's - ‬2 min walk
  • ‪The Pitch Athletic Club & Tavern - ‬2 min walk
  • ‪Grand Hall Lounge - ‬3 min walk
  • ‪The Schlafly Tap Room - ‬8 min walk
  • ‪Landry's Seafood House - ‬6 min walk

About this property

St. Louis Union Station Hotel, Curio Collection by Hilton

Historic hotel with 7 restaurants and bars/lounges
St. Louis Union Station Hotel, Curio Collection by Hilton offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, gift shops/newsstands, and concierge services are also featured at the historic St. Louis Union Station Hotel, Curio Collection by Hilton. Parking is available for a fee.

This St. Louis hotel is smoke free.

  • 567 guestrooms or units
  • 6 levels
  • 7 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1895
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
St. Louis Union Station Hotel, Curio Collection by Hilton offers 567 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. This St. Louis hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Historic Hotels of America.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 44 per night)
  • Secured valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 179.95 for adults and USD 9.95 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Hall
  • Soda Fountain
  • Station Grille
  • The Train Shed Restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1895
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 179.95 for adults and from USD 9.95 for children
  • Uncovered self-parking fee: USD 44 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 10:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at St. Louis Union Station Hotel, Curio Collection by Hilton.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree St. Louis Station
St. Louis Union Station Marriott Hotel Saint Louis
St. Louis Union Station DoubleTree Hilton Hotel
Union Station DoubleTree Hilton Hotel
St. Louis Union Station DoubleTree Hilton
Union Station DoubleTree Hilton
St. Louis Union Station Hotel Curio Collection Hilton
St. Louis Union Station Hotel, Curio Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at St. Louis Union Station Hotel, Curio Collection by Hilton?

St. Louis Union Station Hotel, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at St. Louis Union Station Hotel, Curio Collection by Hilton?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at St. Louis Union Station Hotel, Curio Collection by Hilton on 15 Jan 2026 start from NZ$319.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at St. Louis Union Station Hotel, Curio Collection by Hilton?

Yep, St. Louis Union Station Hotel, Curio Collection by Hilton has a secured uncovered self car park with in/out privileges for USD 44 per night. A self car park is also available, for a fee.

Does St. Louis Union Station Hotel, Curio Collection by Hilton have a pool?

St. Louis Union Station Hotel, Curio Collection by Hilton has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from June to August).

What makes St. Louis Union Station Hotel, Curio Collection by Hilton a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at St. Louis Union Station Hotel, Curio Collection by Hilton.

Does St. Louis Union Station Hotel, Curio Collection by Hilton serve breakfast?

You bet, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at St. Louis Union Station Hotel, Curio Collection by Hilton?

No, St. Louis Union Station Hotel, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at St. Louis Union Station Hotel, Curio Collection by Hilton?

Yep, you can grab a meal at St. Louis Union Station Hotel, Curio Collection by Hilton's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at St. Louis Union Station Hotel, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at St. Louis Union Station Hotel, Curio Collection by Hilton?

There isn't one on site, but St. Louis Union Station Mini Golf is a short 4-minute walk away.

St. Louis Union Station Hotel, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1005 reviews
Rating 8 - Good. 175 out of 1005 reviews
Rating 6 - Okay. 105 out of 1005 reviews
Rating 4 - Poor. 61 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel and overall liked the property. We will definitely be back should our travels take us back to St Louis
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying here. I stayed in the clock tower. The hotel and room were excellent. The hotel is very beautiful and convenient with a market area for coffee and restaurants. The light show in the lobby is just gorgeous! Room was very clean and spacious The staff was so professional and friendly. I was extremely impressed how friendly everyone was. And that includes hotel cleaning staff and front desk. I definitely will stay here again. I highly recommend this hotel as your first choice when visiting St Louis!
Stayed 2 nights in Sep 2025

10/10 Excellent

Itzel

Stayed 2 nights in Sep 2025

10/10 Excellent

ROBERT

Stayed 1 night in Sep 2025

10/10 Excellent

CYNTHIA

Stayed 1 night in Sep 2025

10/10 Excellent

Aryeh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and property.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Enjoyed riding the St. Louis Wheel. The Enterprise Center is within walking distance with no hassle driving or parking.
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Autumn

Stayed 1 night in Sep 2025

10/10 Excellent

Mollie, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within the “compound “ of this property is a hidden treasure of experiences.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful and has a lot of history
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheryl-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, elevated experience with reasonable cost. The historic station is beautiful.
Stayed 1 night in Sep 2025

4/10 Poor

Taylor

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Great location, dirty hotel

I’ve never stayed at a Hilton before, but chose this hotel because of the location and convenience of being near activities for my family. We loved being able to step out of our elevator and walking to the aquarium, mini golf, restaurants, and more. Main problem was cleanliness, which is important to me. Our first room smelled like strong mildew. They were happy to switch our rooms and apologized for the inconvenience. Then the second room also smelled like mildew, but more mild. There was dust in wall corners and vents. The shower was also not cleaned as there were streaks in the bathtub and shower curtain hadn’t been changed out or washed. Unfortunately won’t be staying here again.
Stayed 2 nights in Sep 2025

8/10 Good

Derick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Taliesha

Stayed 1 night in Sep 2025

10/10 Excellent

Exie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Heather

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Don't expect room service

We called for room service at 7am and had to leave a message and they never called us back... ever!
Stayed 1 night in Sep 2025

8/10 Good

Matison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel itself is beyond beautiful. However, the room was very dirty. We really want to visit again as the hotel was so cool, but we will probably stay elsewhere due to the cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

MICHAEL

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was dirty and we cleaned it ourselves. Other than that it was just fine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places I have ever stayed. Friendly staff, and I will be back
Stayed 1 night in Sep 2025

10/10 Excellent

Vidal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Yvonne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025