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The Upper House

Property class: 4

Photo gallery for The Upper House

A cozy room with a fireplace, leather sofas, and a plaid carpet.
A grand staircase with a chandelier, a dining area with a table and chairs, and a carpeted floor.
A garden with a conservatory, trees, and a building with a green roof.
An outdoor patio with wicker furniture and large umbrellas.
A large, rectangular brick building surrounded by dense trees, with a paved driveway and a small garden area in front.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
The current price is NZ$262
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
  • Place, World of Wedgwood
    ‪5 min drive‬
  • Place, Trentham Gardens
    ‪6 min drive‬
  • Place, Trentham Monkey Forest
    ‪7 min drive‬
  • Airport, Manchester (MAN)
    ‪74 min drive‬

Room options

View all photos for Double Room, Balcony

A hotel room with a bed, a desk with a lamp, a television on the wall, and a window with curtains.

Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, a television, a desk, and a door.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Single Room

A hotel room with a bed, a chair, a desk with a lamp, a television, a window with curtains, and a ceiling light fixture.

Executive Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Double Room with Bath

A hotel room with a large bed, a desk with a computer, a TV, and a view of the outdoors.

Double Room with Bath

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Double or Twin Room

A hotel room with a large bed, a bedside table with a lamp, a chair, a desk with a mirror, and a window with curtains.

Executive Double or Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed
  • Free wired internet

View all photos for Executive Double Room

A bedroom with floral wallpaper, a bed with a green blanket, bedside lamps, a nightstand, and a mirror.

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Luxury Suite

A bedroom with a large bed, a chair, a nightstand, and a window with curtains.

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room

A hotel room with two beds, a chandelier, a mirror, and a desk with a lamp.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free wired internet

View all photos for Classic Triple Room

A hotel room with a bed, a sofa, a small table with a remote control, a lamp, and a door leading to another room.

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Double Room, Balcony

A conservatory with a glass roof, a brick balcony, and a view of a residential street with cars and trees.

Double Room, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand, a lamp, a chair, and a desk with a lamp.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Single Room

A bedroom with a bed, a chair, a desk with a computer, a lamp, a ceiling light fixture, a window with curtains, and a picture on the wall.

Executive Single Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free wired internet

About the area

Stoke-on-Trent

At The Upper House you'll be 2.6 km (1.6 mi) from World of Wedgwood and 3.8 km (2.3 mi) from Trentham Monkey Forest. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. .Places within a 15-minute drive of this 4-property class Stoke-on-Trent hotel include Fenton Manor Sports Complex and Royal Stoke University Hospital.

What's nearby

  • World of Wedgwood - 5 min drive - 2.4 km
  • Trentham Gardens - 6 min drive - 4.6 km
  • Trentham Monkey Forest - 7 min drive - 4.6 km
  • Longton Park - 9 min drive - 6.0 km
  • bet365 Stadium - 13 min drive - 10.9 km

Getting around

  • Blythe Bridge Station - 15 min drive
  • Manchester Airport (MAN) - 59 min drive

Restaurants

  • ‪Cadwaladers - ‬10 min drive
  • ‪Hem Heath - ‬7 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Poste of Stone (Wetherspoon) - ‬7 min drive
  • ‪Proven Pizzaria - ‬7 min drive

About this property

The Upper House

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There are 3 meeting rooms available. The Upper House also features a terrace, a garden, and a picnic area. Self parking is free.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 24 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Upper House offers 24 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Stoke-on-Trent hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

A modern restaurant with a central seating area, multiple dining tables, and a variety of chairs.
Hilton Garden Inn Stoke on Trent
Stoke-on-Trent
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 801 reviews
The price is NZ$157
includes taxes & fees
4 Oct - 5 Oct
Hilton Garden Inn Stoke on Trent

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

What is the cancellation policy at The Upper House?

The Upper House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Upper House?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at The Upper House on 18 Oct 2026 start from NZ$262, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Upper House?

Yep, The Upper House has a free self car park.

Does The Upper House serve breakfast?

Yep, complimentary cooked-to-order brekkie is served daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at The Upper House?

No, The Upper House does not offer an airport shuttle service.

Is there a bar or restaurant at The Upper House?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Upper House?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Upper House?

No, only service animals are allowed.

The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 269 out of 370 reviews
Rating 8 - Good. 84 out of 370 reviews
Rating 6 - Okay. 12 out of 370 reviews
Rating 4 - Poor. 3 out of 370 reviews
Rating 2 - Terrible. 2 out of 370 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was incredible, room was beautiful with the high ceilings and the grounds were beautiful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with beautiful country views. Comfy beds and the cooked breakfast was very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. The staff were friendly, and the rooms were clean. Would stay here again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and grounds. Very helpful staff. Good food.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Beautiful grounds
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Really good breakfast. Hotel set in beautiful surroundings.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliantly located for visiting the potteries! Breakfasts were fantastic and highly recommend an evening meal as well
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice breakfast, friendly staff (and cat!) and easy parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our night at The Upper House. Nice comfortable room with a balcony. Beautiful gardens, meals & service were excellent. Nice friendly staff. Would stay again for longer.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely location, friendly staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, loads of parking and apparently nice walks which we didn’t have time to explore.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This is a charming country house and everyone was amazing. We enjoyed a walk around the property and the food was spot on. You can’t go wrong staying here if in the neighborhood. If you’re also familiar wrote ceramics, you’ll find several ships about 10-15 mins away that is a great place to browse and shop.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with private balcony. Food was exceptional. All staff were so friendly. One of the loveliest hotels I’ve stayed in. Will definitely be back very soon!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Everyone and everything was perfect.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Staff were amazing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stop over en route to Sharkbait Reef @ Alton Towers
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, very helpful staff. Lovely room. Great location. Slight downside was our room was over the function suite, but the noise stopped by midnight, and we had a great nights sleep after. Plenty of choice for breakfast, and freshly prepared to order. Only 15 minutes to our gig in Stoke, but beautiful rural location, with pretty gardens to enjoy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful grounds, the staff were very friendly and helpful wish i could of stayed longer to walkvthe grounds, the food in the restaurant was exceptional
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly. Tasty comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Amazing location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, We had a problem with our room but the very nice man on reception swapped rooms for us and so our stay was a good one. Lovely gardens, friendly staff. Thank you
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, friendly staff. Great, peaceful location
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, location was great and the house was very charming.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Amenities
Stunning location, great staff and very much recommended
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, nice staff and lovely food In a beautiful location.
Stayed 1 night in Feb 2025