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North West Castle Hotel

3.0 star property
Hotel in Stranraer with 2 restaurants and bars/lounges

Photo gallery for North West Castle Hotel

Building design
Double or Twin Room (Loch View )
Indoor pool
Fireplace
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
The current price is NZ$186
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Place, Castle Kennedy Gardens
    ‪7 min drive‬
  • Place, Cairnryan Port
    ‪8 min drive‬
  • Place, Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(35 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

Highlights

Heating
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Shower/bath combination
Bathrobes
Hairdryer
Private bathroom
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Shower/bath combination
Bathrobes
Hairdryer
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Stranraer

At North West Castle Hotel you'll be within just a 10-minute stroll of Stranraer Museum and Castle of St John. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .Enjoy the gym, Hot tub and sauna. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 8 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Stranraer hotel include Mull of Galloway Trail - North and Cairnryan Port.

What's nearby

  • Stranraer Museum - 6 min walk - 0.5 km
  • Castle of St John - 7 min walk - 0.7 km
  • Castle Kennedy Gardens - 7 min drive - 7.0 km
  • Cairnryan Port - 8 min drive - 9.6 km
  • Cairnryan Stena Line Terminal - 13 min drive - 13.0 km

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪The Fig & Olive - ‬7 min walk
  • ‪Hong Kong City - ‬4 min walk
  • ‪Harbour House Hotel - ‬11 min drive
  • ‪The Crown - ‬11 min drive
  • ‪The Coffee Bean - ‬4 min walk

About this property

North West Castle Hotel

Hotel in Stranraer with 2 restaurants and bars/lounges
As a guest of North West Castle Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/games room, gift shops/newsstands, and a garden are also featured at the business-friendly North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

  • 73 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
North West Castle Hotel offers 73 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

Frequently asked questions

What is the cancellation policy at North West Castle Hotel?

North West Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at North West Castle Hotel?

As of 23 Oct 2025, prices found for a 1-night stay for 2 adults at North West Castle Hotel on 2 Nov 2025 start from NZ$186.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at North West Castle Hotel?

Yep, North West Castle Hotel has a free self car park.

Are there any beaches close to North West Castle Hotel?

The closest beach to North West Castle Hotel is Port Logan Beach (20.4 km).

Does North West Castle Hotel have a pool?

North West Castle Hotel has an indoor pool.

What luxury perks are available at North West Castle Hotel?

North West Castle Hotel features an indoor pool, 1 hot tub and 2 restaurants.

Does North West Castle Hotel serve breakfast?

You bet, full brekkie is offered daily between 8 AM and 9:30 AM.

Is there a free airport shuttle available at North West Castle Hotel?

No, North West Castle Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at North West Castle Hotel?

Yep, you can grab a meal at North West Castle Hotel's onsite restaurant that serves local cuisine.

What time are check-in & check-out at North West Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 410 out of 819 reviews
Rating 8 - Good. 270 out of 819 reviews
Rating 6 - Okay. 92 out of 819 reviews
Rating 4 - Poor. 38 out of 819 reviews
Rating 2 - Terrible. 9 out of 819 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ash

Stayed 4 nights in Jul 2025

6/10 Okay

Peter

Stayed 2 nights in Jul 2025

8/10 Good

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Stayed 1 night in Jul 2025

6/10 Okay

Lorna

Travelled with family
Disliked: Amenities, property conditions & facilities
The breakfast was great with hot food cooked to order. Our quadruple family room was very dated with a strange arrangement of 4 single beds! The games room was similarly very dated and windowless in the basement. It was fine for 1 night, but at the high price, not good value for money. We were certainly expecting better quality rooms from the hotel website photos.
Stayed 1 night in Jul 2025

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Shockingly poor

My family stayed here for 1 night only (2 children and 2 adults) Thankfully. On arrival the hotel looks quite grand. Ladies at reception were lovely. However, got to the room - very dated, dusty and wallpaper coming away from the walls. It gets worse. Following day we use the swimming pool. To find the place filthy. Dirt and mould in the changing rooms to the point I didnt want to walk bare foot. Mould all along the side of the swimming pool and foam matts beside swimming pool all mouldy and dirty. Swimming pool area looks like it’s used as a dumping ground, ladders, wheel barrows lying around and furniture dumped in no particular order. Absolutely appalling charging people good money to stay here. I paid £80/£90 for an overnight and can’t believe the state of the place. Only managed 1 photo
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Unedible food

My wife and I had a meal, I had fish and chips, and the fish was unedible,The batter was so hard I struggled to put a knife through it, could not believe they served food which was so evident that it was overcooked
Stayed 1 night in Jul 2025

10/10 Excellent

kusha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great restaurant, nice staff, clean swimming pool
Stayed 1 night in Jul 2025

10/10 Excellent

shannon

Stayed 2 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service
The history of the building was used to create a very nice atmosphere, staff attentive, a nice overnight stay,
Stayed 1 night in Jul 2025

10/10 Excellent

Safiya

Stayed 2 nights in Jun 2025

4/10 Poor

Alan

Business traveller
Disliked: Property conditions & facilities

Old & dated

Stayed 4 nights in Jun 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lively hotel and the pool was wonderful!
Stayed 1 night in Jul 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful property, lovely meals and a very comfortable bed!
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully maintained Victorian hotel (we stayed in the older part). Lovely lounge and pub. The room was very clean and spacious. The town has loads of restaurants and shops within walking distance of the hotel and views of the loch are spectacular. Highly recommended!
Stayed 1 night in Jul 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

A dreadful bed but great breakfast

We stayed in a room in the 'new' part. The bed was dreadful which resulted in little sleep. There was no sound proofing in the 'new' area as we constantly heard people talking in the corridor and the banging of doors until around 1am as well as a droning noise like an extractor running all night. The breakfast was fantastic, all freshly cooked to order which makes such a difference. The staff were all extremely polite and customer focused and we made use of the leisure facilities which were a bit tired and could do with some updating, especially the showers in the ladies changing area with poor water pressure. A drying machine would certainly benefit the area to take the moisture from swimming costumes too. Overall an okay stay.
Stayed 1 night in Jun 2025

6/10 Okay

Suzanne

Travelled with family

One night stay

We spend one night in the hotel as we were booked on an early ferry. We booked a family room and this was located in the lodge at the back of the hotel. It had a small car park outside the lodge which was handy. The room was split into two sleeping areas which was a nice surprise. The rooms are very dates and rundown and in need of upgrade. The staff I met were very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

6/10 Okay

Jack

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025