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North West Castle Hotel

3.0 star property
Eco-certified hotel with 2 restaurants and bars/lounges

Photo gallery for North West Castle Hotel

Building design
Double or Twin Room (Loch View )
Banquet hall
Fireplace
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Pool
  • Bar
The current price is NZ$210
includes taxes & fees
25 Aug - 26 Aug

Explore the area

View map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Castle Kennedy Gardens
    ‪7 min drive‬
  • Cairnryan Port
    ‪8 min drive‬
  • Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

1 bedroom, desk, iron/ironing board, free WiFi

Family Double Room ( Loch View)

8.4 out of 10
Very good
(10 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(31 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

1 bedroom, desk, iron/ironing board, free WiFi

Twin Room (Loch View Room)

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, Accessible

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

1 bedroom, desk, iron/ironing board, free WiFi

Family Double Room (Classic)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

About the area

Stranraer

At North West Castle Hotel you'll be within just a 10-minute stroll of Stranraer Museum and Castle of St John. Highlights at this eco-friendly hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .Enjoy the gym, Hot tub and sauna. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 8 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Stranraer hotel include Mull of Galloway Trail - North and Cairnryan Port.

What's nearby

  • Stranraer Museum - 6 min walk - 0.5 km
  • Castle of St John - 7 min walk - 0.7 km
  • Castle Kennedy Gardens - 7 min drive - 7.0 km
  • Cairnryan Port - 8 min drive - 9.6 km
  • Cairnryan Stena Line Terminal - 13 min drive - 13.0 km

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪Hong Kong City - ‬4 min walk
  • ‪Harbour House Hotel - ‬11 min drive
  • Barista Coffee House
  • The Crown
  • The Waterfront Hotel & Bistro

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars/lounges
As a guest of North West Castle Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/games room, gift shops/newsstands, and a garden are also featured at the eco-certified North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

  • 73 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
North West Castle Hotel offers 73 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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4.1 out of 5, Very good, 487 reviews
The price is NZ$183
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

Frequently asked questions

What is the cancellation policy at North West Castle Hotel?

North West Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at North West Castle Hotel?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at North West Castle Hotel on 25 Aug 2025 start from NZ$209.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at North West Castle Hotel?

Yep, North West Castle Hotel has a free self car park.

Are there any beaches close to North West Castle Hotel?

The closest beach to North West Castle Hotel is Port Logan Beach (20.4 km).

Does North West Castle Hotel have a pool?

North West Castle Hotel has an indoor pool.

What luxury perks are available at North West Castle Hotel?

North West Castle Hotel features an indoor pool, 1 hot tub and 2 restaurants.

Does North West Castle Hotel serve breakfast?

You bet, full brekkie is offered daily between 8 AM and 9:30 AM.

Is there a free airport shuttle available at North West Castle Hotel?

No, North West Castle Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at North West Castle Hotel?

Yep, you can grab a meal at North West Castle Hotel's onsite restaurant that serves local cuisine.

What time are check-in & check-out at North West Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 775 reviews
Rating 8 - Good. 250 out of 775 reviews
Rating 6 - Okay. 88 out of 775 reviews
Rating 4 - Poor. 35 out of 775 reviews
Rating 2 - Terrible. 8 out of 775 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Florida

Stayed 1 night in May 2025

8/10 Good

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a pool right by the sea

Nice hotel that features a pool, sauna and jacuzzi all included. Rooms are little outdated however kept in good condition. Nice lounge area and staff are very accomodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight Stay. Lovely Hotel with Delicious Breakfast. Outstanding customer Service! The stay responded immediately to any questions before we arrived. They have 24/7 front desk - big plus! The “castle” is a short taxi ride from the Stena ferry and across from the CityLink bus stop - very convenient! We arrived late at 10pm on the Stena Ferry from Ireland. Thanks to the hotel sharing the Taci number, I called ahead and scheduled a ride who was waiting for us when we got off the ferry. Alan greeted us at the hotel to give us our room key. He was so nice and brought us extra bath towels (which are quite large) and a portable fan, as my sons get very hot - even with the night air through the window.). Very kind of Alan. The beds were very comfortable. The shower had good pressure. We had paid for the breakfast - which I recommend highly. It was delicious. You could self serve with cereal, fruit, juice, yogurt, toast and yummy croissants - or order off the menu. Their black pudding and Haggis was delicious! It was our first time to try both. As we walked out to catch the CityLink bus across the street, we could see the water and small town. Such a beautiful small town. It was a lovely overnight stay. We wish we could have stayed longer.
Stayed 1 night in May 2025

10/10 Excellent

MATTHEW

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice place to stay for couple of nites
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

North West Castle Hotel

Lovely clean room, we had dinner in the hotel which was excellent as was breakfast the following morning. The hotel is a little old fashioned & dated but we really enjoyed our stay and couldn’t fault anything. Didn’t have time to use the facilities but the swimming pool looked very good.
Stayed 1 night in May 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked all the local products showcased around Hotel. A little disappointed in evening meal but all staff very efficient and helpful.
Stayed 1 night in May 2025

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
very friendly and helpful staff. rooms could do with updating and soundproofing. dog was very welcome
Stayed 1 night in May 2025

8/10 Good

Debra Carol

Stayed 1 night in May 2025

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in May 2025

6/10 Okay

Frances

Liked: Cleanliness, staff & service
Nice stay .. comfy beds ... pillows are a bit soft. The rooms were clean but dated. It's an old hotel so it is not unexpected. Staff are awesome and the breakfast was great. Over all i would recommend this property.
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Business traveller
Disliked: Room comfort

Noise in early hours!

There was no pool that I was aware. I complained directly by email to the hotel because of noise throughout the early hours of the morning, coming from the Morrisons supermarket next door.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay in for our
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenneen, Quesnel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique and traditional style There’s a lot of history to the once house and now hotel. The dining area is spectacular. The pub is loaded with atmosphere We loved the walk by the water and through town
Stayed 2 nights in Apr 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay . Great location.

This is a really lovely traditional hotel . All the staff are really friendly & at the same time very professional. Yes, it’s a bit old fashioned but I really like this about the hotel . I love its traditional values. A very comfortable stay & a delicious dinner in a beautiful dining room. Great service .
Stayed 1 night in Apr 2025

6/10 Okay

Joan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

hotel requires some TLC

The rooms were very drab, could be doing with a lick of paint, and the furniture was dark and ancient, we were in room 73 which had a dismal view. The beds were very comfortable.The walls are paper thin, could hear everything, was kept awake one night and the people in the next room were only having a conversation. The Scottish breakfast tasted as though it was reheated,however, there was plenty of other choices available. I asked for two slices of toast and poached eggs one morning, and the waitress brought one slice. I advised the waitress that I had requested two, she replied rather impatiently I could make one at the machine, however, she then brought me one. The bar was reasonably priced, and Mo the barman was very pleasant and helpful, as were the others. It would have been good if there was cocktails on offer, and maybe some nuts or crisps for sale at the bar. The staff always had a friendly smile.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a good update. But other than that its a great place to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for convenience to ferry. Staff absolutely lovely couldnt do enough for you. Although a tad dated hotel was spotless pool and hot tub very good. Rooms clean beds so comfy room warm. Reception staff pleasant and efficient. Ample parking over all a very good choice of hotel
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been convenient to have a shower bathroom fan, and shower shelf for soap & shampoo
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay to meet a friend

One night stay to meet a friend. Hotel was recommended by her & didn’t disappoint. Thank you.
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely room but poor bed.

Hotel was lovely and clean with spacious areas and rooms. Two negatives unfortunately. The bed was very creaky and uncomfortable and the evening meal was only Luke warm which spoilt the stay.
Stayed 1 night in Apr 2025