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North West Castle Hotel

3.0 star property
Eco-certified hotel with 2 restaurants and bars/lounges

Photo gallery for North West Castle Hotel

Building design
Fireplace
2 bars/lounges
Indoor pool
Double or Twin Room (Loch View )

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
The current price is NZ$201
includes taxes & fees
20 July - 21 July

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Castle Kennedy Gardens
    ‪7 min drive‬
  • Cairnryan Port
    ‪8 min drive‬
  • Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room ( Loch View)

1 bedroom, desk, iron/ironing board, free WiFi

Family Double Room ( Loch View)

8.4 out of 10
Very good
(9 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Room (Loch View Room)

1 bedroom, desk, iron/ironing board, free WiFi

Twin Room (Loch View Room)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double or Twin Room, Accessible

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, Accessible

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

View all photos for Family Double Room (Classic)

1 bedroom, desk, iron/ironing board, free WiFi

Family Double Room (Classic)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Electric kettle
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

About the area

Stranraer

At North West Castle Hotel you'll be within just a 10-minute stroll of Stranraer Museum and Castle of St John. Highlights at this eco-friendly hotel include 2 restaurants, 2 bars/lounges and an indoor swimming pool. .Enjoy the gym, Hot tub and sauna. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 8 AM and 9:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Stranraer hotel include Mull of Galloway Trail - North and Cairnryan Port.

What's nearby

  • Stranraer Museum - 6 min walk - 0.5 km
  • Castle of St John - 7 min walk - 0.7 km
  • Castle Kennedy Gardens - 7 min drive - 7.0 km
  • Cairnryan Port - 8 min drive - 9.6 km
  • Cairnryan Stena Line Terminal - 13 min drive - 13.0 km

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪Hong Kong City - ‬4 min walk
  • ‪Henrys Bay House Restaurant - ‬9 min walk
  • ‪Bar Pazz - ‬6 min walk
  • ‪Custom House - ‬4 min walk
  • ‪Starfish Restaurant - ‬3 min walk

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars/lounges
As a guest of North West Castle Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/games room, gift shops/newsstands, and a garden are also featured at the eco-certified North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

  • 73 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
North West Castle Hotel offers 73 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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  • Free WiFi
  • Restaurant
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4.1 out of 5, Very good, 466 reviews
The price is NZ$201
includes taxes & fees
18 July - 19 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

Frequently asked questions

What is the cancellation policy at North West Castle Hotel?

North West Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at North West Castle Hotel?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at North West Castle Hotel on 20 Jul 2025 start from NZ$200.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at North West Castle Hotel?

Yep, North West Castle Hotel has a free self car park.

Are there any beaches close to North West Castle Hotel?

The closest beach to North West Castle Hotel is Port Logan Beach (20.4 km).

Does North West Castle Hotel have a pool?

North West Castle Hotel has an indoor pool.

What luxury perks are available at North West Castle Hotel?

North West Castle Hotel features an indoor pool, 1 hot tub and 2 restaurants.

Does North West Castle Hotel serve breakfast?

You bet, full brekkie is offered daily between 8 AM and 9:30 AM.

Is there a free airport shuttle available at North West Castle Hotel?

No, North West Castle Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at North West Castle Hotel?

Yep, you can grab a meal at North West Castle Hotel's onsite restaurant that serves local cuisine.

What time are check-in & check-out at North West Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 375 out of 734 reviews
Rating 8 - Good. 240 out of 734 reviews
Rating 6 - Okay. 79 out of 734 reviews
Rating 4 - Poor. 33 out of 734 reviews
Rating 2 - Terrible. 7 out of 734 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Matt

Stayed 1 night in Mar 2025

8/10 Good

Manus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kristian

Stayed 1 night in Mar 2025

10/10 Excellent

dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and hotel is in a fabulous lication
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Joan

Business traveller
Liked: Cleanliness, room comfort

Stranraer

Useful location
Stayed 1 night in Feb 2025

8/10 Good

Dominic

Stayed 1 night in Mar 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

This hotel is genuinely a hidden gem, whilst it is an old building it has some much character. I’ve never had an evening meal watching a live curling game on ice - food was very good too !
Stayed 1 night in Mar 2025

6/10 Okay

Veronica

Travelled with partner
Liked: Staff & service, amenities
Rooms tired could do with being updated, could hear conversations of guests in the room next door, windows need replaced or draft excluders fitted but other than that sleep well and the staff where absolutely lovely
Stayed 1 night in Feb 2025

6/10 Okay

Barry

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor facility, paper thin walls, old dated fixtures Restaurant quality was awful
Stayed 1 night in Feb 2025

6/10 Okay

Alister

Business traveller
Liked: Cleanliness, room comfort

Dated hotel

Easy to find, plenty parking. Check in was straightforward. Big room, fairly comfortable but dated and worn. Took me ages to find the light switches hidden behind the pillows on the bed! Shower wasn't great. Didn't try the bar or restaurant and I left before breakfast was served.
Stayed 1 night in Feb 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet, a bit of noise from, other guests but only to be expected. This is quite a large hotel but we visited in February so I cannot vouch for what it is like in summer. Location is good and is convenient for beach, supermarkets and public transport. The staff we dealt with were efficient and friendly. We would visit again.
Stayed 1 night in Jan 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good food, very handy for the ferry ports.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet break

Excellent break as normal.the staff makes the hotel.great to see Dorothy and Yvonne.always got a chat for you and so hospitable.Jill came down to see us.she has taken a different position in the hotel.its always good to see her smiling face.food was excellent as normal.had a few hours each day in the pool.even management had a wee gab with is.great to hear about Gail’s honour she works so hard.we will be back again this year.if anyone is looking for a small break to relax with good friendly staff then don’t go by here.a shout out to the young girl behind the bar in the curling rink.great service
Stayed 3 nights in Jan 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Annie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific stay

Stay was fantastic.Some small repairs needed in the leisure suite but it did not affect our enjoyment of it. Hotel is a bit dated in places but there was evidence of ongoing work. Hotel is very central to the town. Staff and food were excellent. We had a very relaxing few days and had a wonderful room overlooking the Loch.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah O

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah O

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pool & games room. Very convenient for the ferry ports
Stayed 1 night in Dec 2024

10/10 Excellent

Deirdre

Liked: Staff & service, property conditions & facilities, room comfort

A character hotel

A fabulous character hotel that we return to every year as we love the pool. the rooms are spacious, comfortable and warm (we always have a winter stay) and the staff are very friendly and welcoming
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025