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Hotel Arok

3.0 star property
Eco-certified hotel with fitness centre and sauna

Photo gallery for Hotel Arok

1 bedroom, premium bedding, in-room safe, desk
Daily buffet breakfast (EUR 16 per person)
Lobby lounge
Terrace/patio
Game room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
  • Train Station Square
    ‪1 min walk‬
  • Strasbourg Cathedral
    ‪14 min walk‬
  • Strasbourg Christmas Market
    ‪14 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Twin Room

1 bedroom, premium bedding, in-room safe, desk

Luxury Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Chambre Double Standard Annexe

Chambre Double Standard Annexe

Chambre Double Standard Annexe

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Wardrobe
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Wardrobe
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Wardrobe
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Luxe Annexe

Chambre Double Luxe Annexe

Chambre Double Luxe Annexe

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
Wardrobe
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Strasbourg

Hotel Arok puts you in the heart of Strasbourg, steps from Train Station Square and within a 15-minute stroll of Strasbourg Christmas Market. Highlights at this eco-friendly hotel include a bar/lounge and a sauna. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, a games room and a library. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Near this 3-property class Quartier de la Gare hotel, you'll find Strasbourg Cathedral.

What's nearby

  • Train Station Square - 1 min walk - 0.0 km
  • Place Kléber - 11 min walk - 0.9 km
  • Strasbourg Cathedral - 14 min walk - 1.2 km
  • Strasbourg Christmas Market - 14 min walk - 1.2 km
  • European Parliament - 4 min drive - 3.1 km

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 19 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪La Croissanterie - ‬3 min walk
  • ‪Boulangerie DURRENBERGER - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪La Potence - ‬1 min walk

About this property

Hotel Arok

Eco-certified hotel with fitness centre and sauna
Hotel Arok offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/games room are also featured at the eco-certified Hotel Arok.

This 3-star Strasbourg hotel is smoke free.

  • 58 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hotel Arok offers 58 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. This Strasbourg hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Frequently asked questions

What is the cancellation policy at Hotel Arok?

Hotel Arok offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Arok?

The closest beach to Hotel Arok is Plage de la Ballastière de Bishheim-Schiltigheim (6.3 km).

What makes Hotel Arok a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Arok.

Does Hotel Arok serve breakfast?

Sure does, buffet breakfast is available weekdays between 6:30 AM and 10:30 AM and weekends between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Arok?

No, Hotel Arok does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Arok?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Arok?

Cats and dogs are welcome at Hotel Arok, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 36 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel. Sparkly clean, quirky and such friendly helpful staff. We loved our room, the lounge & bar were welcome. Breakfast was great. Hot drinks available 24/7 Great choice of local restaurants. Easy to access city centre. Highly recommended
Stayed 6 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Close to train station and you can walk everywhere
Stayed 3 nights in Mar 2025

10/10 Excellent

Christin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hotel Arok. The location was convenient, right across from the train station. Breakfast was outstanding, with many excellent selections. Staff were helpful and kind. Beds were ok, could be a little softer for my taste. Room was a little too warm for me (winter time). We would definitely recommend this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in a perfect location

A lovely hotel in a great location opposite the station. Nice area at reception with complimentaries too. The room was spacious, clean and well equipped and the staff were all great too.
Stayed 1 night in Feb 2025

8/10 Good

Christian, Virginia Beach

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tanko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

SAWA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 3 stars it was a nice boutique hotel. My only comment was the room, it was spacious and clean however you can hear water running through the plumbing system anytime any room is using the bathroom. This didn’t matter during the day, but at night it can get annoying.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dao

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Philippe, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except there’s no easy way to quickly park in front of the hotel and drop the luggage
Stayed 2 nights in Dec 2024

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet and polite staff. We only stayed 1 night so cannot comment too much on the hotel. Bed was very comfy but the water pressure was not amazing although always hot Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location near train Station but also super close to Petite France & Centre City. Lobby was comfortable & chic with great guest experience & cozy
Stayed 1 night in Dec 2024

10/10 Excellent

H, Waynesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did a self-planned Christmas Markets tour in 2024. Because we were travelling by train, our first criteria in finding a hotel was to be close to the train station so we would not need to drag our luggage a great distance. This location was perfect. Th hotel was great, staff was extremely attentive, breakfast was very good. Highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

PHUOC, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2024

10/10 Excellent

Montika

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Andrew, Tunbridge Wells

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good location, nice hotel, rooms are a good size. The all day pantry is a great idea, so tea, coffee and snacks all the time. Its often busy at reception with one person manning the whole area. I had some difficulties before we arrived with regard to some confusion over the booking and the staff were not very helpful in their response. However, it seemed that in the end the issue was resolved by the time we arrived (but without any clear communication to confirm this). I would go back, overall a great stay, just some niggling things really...
Stayed 3 nights in Dec 2024

10/10 Excellent

YDANIA, maimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very kind and accommodating. The location was convenient, you see it right when you walk out of the Strasbourg train station. The room was small and the bathroom was large
Stayed 1 night in Dec 2024

2/10 Terrible

Julian

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible experience

First put me in a room with no shower, a bath tub with an extension shower about four foot long. I am 6 foot 6 inches and 65 years old. Went down and asked for another room. The two young ladies said I was out of luck. After getting the manger involved she changed my room. She was nice. That room the next mourning smelled like sewage backup. The poured something in the shower drain and it only half masked the smell. Could not wait to leave that hotel. I have never given a negative review but this was a total mess of a hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Tony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay and found the staff to be very friendly and helpful, even though they were very busy (over worked, in my opinion). The lift door was an issue for some, which resulted in it becoming stuck on those floors and then the poor staff had to run up the stairs to get it going again. The only issue we had was the lack of bathroom linens. It is in a great location if you are planning to get on an early train out of town.
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrific hotel, great location, great staff, great breakfast, had a wonderful stay, i'd highly recommend it.
Stayed 4 nights in Dec 2024