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Hotel Arok

3.0 star property

Photo gallery for Hotel Arok

Front of property
Daily buffet breakfast (EUR 16 per person)
Lobby sitting area
Sauna
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Bar

Explore the area

View map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪1 min walk‬
  • Place, Place des Halles Shopping Centre
    ‪5 min walk‬
  • Place, Strasbourg Cathedral
    ‪14 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(30 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Double Standard Annexe

Chambre Double Standard Annexe

Chambre Double Standard Annexe

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

8.8 out of 10
Excellent
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Chambre Double Luxe Annexe

Chambre Double Luxe Annexe

Chambre Double Luxe Annexe

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Pet-friendly
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4.4 out of 5, Excellent, 265 reviews
The price is NZ$151
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About the area

Strasbourg

Hotel Arok puts you in the heart of Strasbourg, steps from Train Station Square and within a 15-minute stroll of Strasbourg Christmas Market. Highlights at this hotel include a bar/lounge and a sauna. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, a games room and a library. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Near this 3-property class Quartier de la Gare hotel, you'll find Strasbourg Cathedral.

What's nearby

  • Train Station Square - 1 min walk - 0.0 km
  • Place des Halles Shopping Centre - 5 min walk - 0.4 km
  • Place Kléber - 11 min walk - 0.9 km
  • Strasbourg Cathedral - 14 min walk - 1.2 km
  • Strasbourg Christmas Market - 14 min walk - 1.2 km

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 19 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Croissanterie - ‬3 min walk
  • ‪Le Garde Fou - ‬4 min walk

About this property

Hotel Arok

Hotel Arok offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/games room are also featured at Hotel Arok.

This 3-star Strasbourg hotel is smoke free.

  • 90 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Games room or arcade
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hotel Arok offers 90 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. This Strasbourg hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Frequently asked questions

What is the cancellation policy at Hotel Arok?

Hotel Arok offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Arok?

The closest beach to Hotel Arok is Plage de la Ballastière de Bishheim-Schiltigheim (6.3 km).

What makes Hotel Arok a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Arok.

Does Hotel Arok serve breakfast?

Sure does, buffet breakfast is available weekdays between 6:30 AM and 10:30 AM and weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Arok?

No, Hotel Arok does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Arok?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Arok?

Cats and dogs are welcome at Hotel Arok, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Great room, amazing location and breakfast was perfect.
Stayed 4 nights in Jan 2026

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right across the street from the train station and very walkable to town center. Rooms are in good condition and clean. Breakfast is fine and like the option to help myself to beverages and snacks in a sitting area off the lobby. Staff friendly and knowledgeable.
Stayed 3 nights in Dec 2025

8/10 Good

Ramil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with a view of Gate de Strasbourg. Room was clean and spacious with separate toilet room and shower room.
Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was ok. Some good options.
Stayed 2 nights in Dec 2025

6/10 Okay

Christine D.

Liked: Cleanliness, property conditions & facilities
The room was decent and the staff were excellent. We couldn’t seem to make the air work in our bedroom and our window faced a courtyard with loud HVAC equipment so opening the window wasn’t an option either. Breakfast was not great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable and nice boutique hotel. Breakfast was great. Only complaint is that the shower was only handheld. They should install a holder for the shower head.
Stayed 3 nights in Dec 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Beautiful property, clean rooms and comfy bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Declan, Bristol

Stayed 3 nights in Dec 2025

6/10 Okay

Danny

Travelled with family
Liked: Cleanliness
Best location for Marienplatz and other Christmas Markets nearby. Also walkable to the Resizldenz Palace.
Stayed 2 nights in Dec 2025

8/10 Good

Margaret, Buckley

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very comfy bed but very small and very small room. Location worked out great being right across from the train station and nice enough walk to all sites. My husband hated the small bed and room and complained. Not sure why we were given the worst room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sau Wing

Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel had a great atmosphere. Access to tea and coffee all day. Lovely little Christmas gift. Hotel clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the Chambre Double Supérieure Annexe room and we loved it! You do have to use a seperate entrance a few steps away from the reception building, but that didn't bother us. The hotel is stylish, clean, and very comfortable. We loved the view of the station outside. The staff were friendly and attentive. Our bed was super comfortable and the bathroom and shower were excellent. We enjoyed the free hot drinks and snacks (though, as Brits, would still have loved a kettle in the room). The only thing to keep in mind is that the air conditioning is weak. We visited in Winter so just openned the window, but in Summer could be annoying. But personally we wouldn't hesitate to return!
Stayed 2 nights in Dec 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities
Great staff, location and service
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff Room was clean & comfortable. Breakfast was amazing. Able to stow our backpacks as we ventured through Strasbourg. Highly recommend this hotel! Michelle Y
Stayed 1 night in Dec 2025

4/10 Poor

Vicky

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had to help ourselves to “cold” coffee in bar area as no facilities in room. Staff were friendly and location good for station. We booked a Superior Double room but we definitely did not get what we booked. The room was like a shoe box, nowhere to put cases and the lighting was dreadful, couldn’t see anything even with the curtains open. Bathroom was ok but shower didn't drain properly and again, nowhere to put toiletries. All in all very disappointing for price paid!
Stayed 3 nights in Dec 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean and spacious room.
Stayed 5 nights in Nov 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great ( across from train station and very close to Petite France. The breakfast buffet had a nice variety of choices. We were in the new building next door and found the room very small! There was no coffee maker although they did offer free coffee next door in the main hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely room with a great view. The room was clean, the bathroom had a nice roomy shower cubicle and like the room nice and clean. Staff at reception were friendly and helpful booking a taxi for us back to the airport. The location is great for petit france access and also close to the station. I would happily stay here again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was decorated beautifully, great breakfast, loved the extra coffee always available in lobby, friendly staff, great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service
Clean, modern, spacious room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Griff

Stayed 1 night in Dec 2025

6/10 Okay

Mat

Travelled with group
Liked: Staff & service
Stayed 1 night in Nov 2025