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The Welcombe Hotel, BW Premier Collection

4.0 star property
Hotel in Stratford-upon-Avon with full-service spa and golf course

Photo gallery for The Welcombe Hotel, BW Premier Collection

Property grounds
British cuisine
Exterior
Indoor pool
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is NZ$269
includes taxes & fees
6 Oct - 7 Oct

Explore the area

View map
Warwick Road, Stratford-upon-Avon, England, CV37 0NR
  • Place, Royal Shakespeare Theatre
    ‪4 min drive‬
  • Place, Shakespeare's Birthplace
    ‪4 min drive‬
  • Place, Anne Hathaway's Cottage
    ‪7 min drive‬
  • Airport, Birmingham (BHX)
    ‪35 min drive‬

Room options

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Rainfall showerhead
Shower/bath combination
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(11 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Rainfall showerhead
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Highlights

Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

Superior King Suite

  • Sleeps 2

Deluxe King Suite

  • Sleeps 2

One Bedroom Apartment

  • Sleeps 2

Two Bed Apartments - Juliet

  • Sleeps 4

Standard Double Room

  • Sleeps 2

View all photos for Two Bed Apartments - Oberon

Private kitchen

Two Bed Apartments - Oberon

  • Sleeps 3

Standard Twin Room

  • Sleeps 2

Executive King Suite

  • Sleeps 2

Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

  • Sleeps 2

Standard Apartment, Multiple Beds, Non Smoking (converts To 2 Twin Beds;with Sofabed)

  • Sleeps 6

Family Double Room with Sofabed

  • Sleeps 2

Suite (s4F)

  • Sleeps 2

Executive Double Room

  • Sleeps 2

About the area

Stratford-upon-Avon

At The Welcombe Hotel, BW Premier Collection you'll be 2.3 km (1.5 mi) from The Welcombe Hills and 2.3 km (1.5 mi) from Ingon Manor Golf Club. Highlights at this hotel include a full-service spa, a golf course and a restaurant. .A day of pampering can include massages and body wraps. The restaurant, Trevelyan Restaurant, serves British cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and sauna. Plus you'll find free Wi-Fi in public areas, a 24-hour front desk and express check-out. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 30-minute drive of this 4-property class Stratford-upon-Avon hotel, attractions include Warwick Castle and University of Warwick.

What's nearby

  • Royal Shakespeare Theatre - 4 min drive - 2.7 km
  • Shakespeare's Birthplace - 4 min drive - 2.7 km
  • Stratford-upon-Avon College - 5 min drive - 3.3 km
  • Stratford Racecourse - 7 min drive - 4.9 km
  • Anne Hathaway's Cottage - 7 min drive - 5.0 km

Getting around

  • Stratford-upon-Avon Parkway Station - 8 min drive
  • Birmingham Airport (BHX) - 29 min drive

Restaurants

  • ‪Carluccio's - ‬5 min drive
  • ‪The One Elm - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Barge & Quarterdeck - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

The Welcombe Hotel, BW Premier Collection

Hotel in Stratford-upon-Avon with full-service spa and golf course
The Welcombe Hotel, BW Premier Collection offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a sauna, and a fireplace in the lobby are also featured at the business-friendly The Welcombe Hotel, BW Premier Collection. Self parking is free.

Smoking is allowed in designated areas at this 4-star Stratford-upon-Avon hotel.

  • 85 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1866
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Welcombe Hotel, BW Premier Collection offers 85 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Stratford-upon-Avon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Similar properties

Front of property

Macdonald Alveston Manor Hotel & Spa

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, 1,009 reviews
The price is NZ$227
includes taxes & fees
5 Oct - 6 Oct
Macdonald Alveston Manor Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trevelyan Restaurant

Things to do

  • 18-hole golf course
  • Full-service spa
  • Golf clubhouse
  • Gym
  • Indoor pool
  • Pro golf shop
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1866
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 7.95 for children
  • Pet fee: GBP 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Menzies Hotels Stratford upon Avon
Menzies Hotels Stratford upon Avon Welcombe
Menzies Hotels Stratford upon Avon Welcombe Hotel
Menzies Hotels Stratford upon Avon Welcombe Stratford-upon-Avon
Stratford upon Avon Welcombe Hotel
Welcombe Hotel Stratford upon Avon
Welcombe Stratford upon Avon
Hallmark Hotel Welcombe Stratford upon Avon
Hallmark Hotel Welcombe
Hallmark Welcombe Stratford upon Avon
Hallmark Welcombe
Hallmark Hotel The Welcombe
The Welcombe Hotel, BW Premier Collection Hotel
Hallmark Hotel The Welcombe Stratford upon Avon
The Welcombe Hotel, BW Premier Collection Stratford-upon-Avon

Frequently asked questions

Is parking available at The Welcombe Hotel, BW Premier Collection?

Yep, The Welcombe Hotel, BW Premier Collection has a free self car park.

How much does it cost to stay at The Welcombe Hotel, BW Premier Collection?

As of 26 Sept 2025, prices found for a 1-night stay for 2 adults at The Welcombe Hotel, BW Premier Collection on 6 Oct 2025 start from NZ$268.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Welcombe Hotel, BW Premier Collection?

Yep, there is an onsite spa at The Welcombe Hotel, BW Premier Collection. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Welcombe Hotel, BW Premier Collection have a pool?

The Welcombe Hotel, BW Premier Collection has an indoor pool. The pool is open 7:00 AM to 8:00 PM.

What makes The Welcombe Hotel, BW Premier Collection a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Welcombe Hotel, BW Premier Collection.

Is The Welcombe Hotel, BW Premier Collection family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Welcombe Hotel, BW Premier Collection is a hit with families.

Does The Welcombe Hotel, BW Premier Collection serve breakfast?

Sure does, English brekkie is on offer on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Welcombe Hotel, BW Premier Collection?

No, The Welcombe Hotel, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Welcombe Hotel, BW Premier Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Welcombe Hotel, BW Premier Collection?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at The Welcombe Hotel, BW Premier Collection?

Yep, The Welcombe Hotel, BW Premier Collection has an 18-hole golf course. A clubhouse and a golf pro shop are also available.

Reviews

The Welcombe Hotel, BW Premier Collection Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 482 out of 1012 reviews
Rating 8 - Good. 297 out of 1012 reviews
Rating 6 - Okay. 121 out of 1012 reviews
Rating 4 - Poor. 52 out of 1012 reviews
Rating 2 - Terrible. 60 out of 1012 reviews

Reviews

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
The hotel is in fabulous surroundings and the staff are first class. However the public spaces and the rooms are showing their age and are in need of some refurbishment. The EV charging points are a fantastic addition but I couldn’t get them to work
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Simon

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

NIGEL

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The tables in the restaurant are filthy. I sat at 3 different tables and my arms are sticking to the table. I would actually fly over from Switzerland (for free) to teach your staff how to do it properly. Breakfast is like a motorway shack. Coffee and milk always empty and plates at table never cleared. Staff (some) behind bar are pretty useless and can’t be bothered. How they get a job is beyond us. Food below average at best. Staff in spa looking at their phones when you ask a question about towels / bath robes (although spa facilities are good - even if many machines in gym are a little tired). And to cap it all, we were double charged on the room rate. Of course picked up by us but it’s ok because even though the hotel takes the charge on our card and we pay the daily interest, it will be refunded (not the interest of course) in 5 days. Such a shame because it’s a lovely venue but just no management in sight to train the staff. It’s a really easy fix.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible!

Don’t normally review but felt this place was well below par. First room smelt of sewerage and the second was small, hot and uncomfortable this was room 005. Tried to upgrade but was told they were sold out. For £167 a night without breakfast it was over priced and uncomfortable. Mainly paying for the surrounding not the hotel itself. Very dated and not clean. Hairs everywhere and carpets need changing not cleaning!
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Stayed 1 night in May 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service, receptionist Sarah upgraded us very kindly. Room amazing. Views across the garden to the golf course just beautiful. Could do with some type of Aircon although understandable not easily possible for the nature of period building. Spa is lovely, though pool was colder than expected and pool area noisy .
Stayed 1 night in Jun 2025

6/10 Okay

RICKY

Business traveller
Disliked: Property conditions & facilities
Very tired
Stayed 1 night in Jun 2025

8/10 Good

Christian

Stayed 1 night in May 2025

10/10 Excellent

Bhupinder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old buildings and very cosy and spacious rooms. Only one more need handrails outside the big steps towards to the golf course, its for elderly people
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel, 3 of us stayed in one of the apartments. The apartment was at the back of the hotel about 3 minutes walk to the spa and hotel main reception. The apartment was clean, although there was a minor issues with ants near the window which the hotel was very helpful over. The apartment had 2 very good size bedrooms which slept 3 but there were 2 pull out beds if needed. The kitchen was well equipped and the furniture comfortable. The spa was amazing, lots to do and places to sit.
Stayed 2 nights in May 2025

8/10 Good

Fiona

Travelled with family
Liked: Property conditions & facilities
Lovely quiet break with very comfortable beds. Staff were polite and we enjoyed our break.
Stayed 2 nights in May 2025

6/10 Okay

Jamie

Disliked: Property conditions & facilities
Check in slow with just one staff member but friendly, however little information given. Worn furnishings throughout. Restaurant poor service. Food bland, service limited and no follow up for checking of meal, deserts, drinks, bill etc. Beautiful building and architectural history sadly let down by poor management of services. Spa is nice although not all options operational. 4th visit here for the beautiful gardens but think we have had our fill unfortunately
Stayed 1 night in May 2025

6/10 Okay

Peter

Travelled with group
Disliked: Staff & service, amenities
Place looks very grand on arrival. Room and facilities very tired. I had hot water coming out of both the hot and cold taps). Spa area could be lovely, but was unloved. Stained tiles/grouting. Pool itself was nice and big but around the edge at the bottom there was a lot of dirt/debris. Despite that the water was clear. Service in bar was poor. It was not particularly busy but took over an hour for the overpriced burger and chips to arrive. Guinness poured out of an £8 can by barman who shook the can as he was pouring
Stayed 1 night in May 2025

10/10 Excellent

Audrey

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel in great location - more staff needed

Overall we had a brilliant time. The hotel is impressive, think shabby chic. Spent two nights in a junior suite. Great location for walking into Stratford Upon Avon. The gardens and views are beautiful and the spa was great. We had an evening meal there and two breakfasts - you can’t fault the food, it was delicious. The issue was not enough staff so we had to wait a long time for our meal and breakfast on the 2nd day was chaos due to only 2 people looking after 117 guests. Despite this, we would def stay there again and loved it, but with better management of staff the experience could be epic. The staff are trying their best, there’s just not enough of them. If you want a classic period building in beautiful surroundings, this place is for you.
Room 008 - Junior Suite - view from the bed
Dining room
Back of the building
Breakfast buffet area
Stayed 2 nights in May 2025

10/10 Excellent

Krisztina

Liked: Staff & service, room comfort

Great stay

Great stay. We were able to check in early. Staff were very helpful and the spa is great. Hotel is a bit dated but we still had a nice time
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stratford equivalent of faulty towers.

lovley location and that is as far as it goes. had a phone call morning of thee stay asking to move us to an apartment, (cheaper than the 2 rooms i had booked). i enquired about the room costings but was never supplied an answer on receiving a refund on the balance. arrived at hotel and no room keys. Had to wait for keys, they did give complimentary drinks. evening meal was very slim choice of meals. food was very sub par and we kept having to prompt staff on items missing. one drinks order did not arrive. apartment was ok but only one double bed and not two as requested. everything was very dated and tatty, poor standard of overall place. really disappointing stop
Stayed 1 night in May 2025

10/10 Excellent

GORDON, GOSBERTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrific old building surrounded by beautiful country side. The room was a lovely size and extremely comfortable. Great to sit outside on the terrace having a drink and looking at the super gardens. A great stay and a place we will stay at again.
Stayed 1 night in May 2025

10/10 Excellent

Lynsey

Stayed 1 night in May 2025

8/10 Good

Anita

Business traveller
Liked: Staff & service
Disliked: Room comfort

Reasonable rooms

I though the building and gardens speak for itself in the pictures, it was a great place to soak in culture but for someone on business time, accessing wifi was problematic , it kept dipping out. It was also very hot in the rooms with no aircon. The baths were small and the rooms were okay
Stayed 4 nights in May 2025