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Mackays Hotel

3.0 star property

Photo gallery for Mackays Hotel

Exterior
Dinner served
Indoor pool, outdoor pool
A hotel room with a wooden bed, a TV on a wooden dresser, and a painting on the wall.
Interior entrance

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

View map
The Square, Strathpeffer, Scotland, IV14 9DL
  • Place, Upper Pump Room
    ‪1 min walk‬
  • Place, Strathpeffer Pavilion
    ‪2 min walk‬
  • Place, Strathpeffer Pump Room
    ‪7 min walk‬
  • Airport, Inverness (INV)
    ‪41 min drive‬

Room options

View all photos for Double Room

A hotel room with a wooden bed, a TV on a wooden dresser, and a painting on the wall.

Double Room

  • 167 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A room with two single beds, a wooden headboard, a nightstand, and a wall-mounted painting.

Twin Room

  • 167 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Strathpeffer

At Mackays Hotel you'll be within steps of Strathpeffer Pavilion and Upper Pump Room. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .Enjoy the indoor swimming pool and sauna. Plus you'll find a 24-hour front desk and a garden. Free continental breakfast is available daily between 8 AM and 9 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Strathpeffer hotel include Eagle Stone and Strathpeffer Pump Room.

What's nearby

  • Upper Pump Room - 1 min walk - 0.2 km
  • Strathpeffer Pavilion - 2 min walk - 0.2 km
  • Eagle Stone - 4 min walk - 0.4 km
  • Strathpeffer Pump Room - 7 min walk - 0.6 km
  • Castle Leod - 5 min drive - 3.3 km

Getting around

  • Dingwall Station - 9 min drive
  • Inverness (INV) - 40 min drive

Restaurants

  • ‪The Chippy - ‬13 min drive
  • ‪Glen Ord Distillery, Visitor Centre & Whisky Shop - ‬11 min drive
  • ‪Matildas Restaurant - ‬16 min drive
  • ‪Oliveira’s Kitchen - ‬14 min drive
  • ‪Ord Arms Hotel Bar - ‬13 min drive

About this property

Mackays Hotel

Mackays Hotel offers its guests an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily.

Free self parking is available.

This 3-star Strathpeffer hotel is smoke free.

  • 54 guestrooms or units
  • 2 bars or lounges
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Pool or billiards table
  • Garden
  • No smoking on site
  • Dining venue
Mackays Hotel offers 54 accommodations with a hairdryer and free toiletries. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8 AM to 9 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating (climate-controlled)

Policies

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pool access available from 8 AM to 8 PM

Property is also known as

MacKay's Hotel Strathpeffer
MacKay's Strathpeffer
Mackay's Hotel Strathpeffer Scotland
Mackays Hotel Strathpeffer
MacKay's Hotel
Mackays Hotel Hotel
Mackays Hotel Strathpeffer
Mackays Hotel Hotel Strathpeffer

Frequently asked questions

Is parking available at Mackays Hotel?

Yep, Mackays Hotel has a free self car park.

Does Mackays Hotel have a pool?

Mackays Hotel has an outdoor pool and an indoor pool. The pool is open 8 AM to 8 PM.

What luxury perks are available at Mackays Hotel?

Mackays Hotel features an outdoor pool, an indoor pool and a sauna.

Is Mackays Hotel family-friendly?

You bet! With amenities such as an outdoor pool, as well as free extra beds in the guestrooms, it's no surprise that Mackays Hotel is a hit with families.

Does Mackays Hotel serve breakfast?

Yep, free continental brekkie is offered daily from 8 AM to 9 AM.

Is there a free airport shuttle available at Mackays Hotel?

No, Mackays Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mackays Hotel?

Yep, you can grab a meal at Mackays Hotel's onsite restaurant that serves British cuisine.

What time are check-in & check-out at Mackays Hotel?

Check-out time is 10:00 AM.

Are pets allowed at Mackays Hotel?

No, pets are not allowed.

Mackays Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 91 reviews
Rating 8 - Good. 27 out of 91 reviews
Rating 6 - Okay. 32 out of 91 reviews
Rating 4 - Poor. 12 out of 91 reviews
Rating 2 - Terrible. 8 out of 91 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Staff & service

Good choice for the area

We were desperate for accommodation in Inverness and couldn't find anything available so we ended up in Strathpeffer. The hotel is old, reasonably clean, fairly quiet and comfortable enough. The breakfast was great, service was faultless. We also had dinner there one night and it was excellent. Was it worth £90 per night???
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

derek

Liked: Cleanliness, staff & service
Very basic clean enough tho nice breakfast
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Heruntergekommenes Hotel mit Schimmel im Bad und Tiefkühlkost zum Frühstück. Auch das Abendessen war katastrophal. Poolumkleide stinkt und ist verdreckt. Personal besteht aus ungelernten Hilfskräften. Für diese Leistung unverschämt teuer.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra frukost.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nourriture très mauvaise
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A long way from anywhere ( our choice) very uncomfortable bed tiny TV no bar fridge. 7 miles to good local pub. Good food
Stayed 1 night in Jul 2019
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with character

Had to ring Hotels.com after I'd checked in because the hotel tried to charge me when I'd already paid in advance. Probably a glitch in the booking system. But the staff were friendly and Hotels.com rang them to ensure it was paid. Had a meal in the evening and a breakfast which was fine. Lovely old building. Even had a swimming pool which we used free of charge before dinner. Would stay again if in the area.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and lovely room

I thought the staff were really friendly and helpful. I ate in the hotel and the food was good and very promptly served. My accommodation was one of the spacious, clean lodge rooms. All in all, it was extremely good value.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Strapeffer

We stayed here 1 night, our room was in separate building which was fine although in the morning you have to go to main building for breakfast, we were lucky it was dry. Breakfast was very good. The night before we ate in the deli across from hotel, it is v small but cosy we had delicious homemade pizza also has very good drink selection, there is another small restaurant 2 min walk "red poppy" looked v good.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Mildred

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

In need of improvement

Most of the staff were friendly, but the hotel is badly in need of an upgrade. Towels were threadbare and the room was cold with no additional blankets provided.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Eilidh

Liked: Cleanliness

Pleasant location in lovely village

Main issue ..... would have been a good breakfast, IF, it had at least been warm or preferably, hot...... everything was cold on each of the three cooked breakfasts brought to the table. The hotel is very tired but do not think it would take much to improve the outside of the building and make a better first impression.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Chris

Liked: Cleanliness, staff & service

It's what you expect and that's cool.

We were warmly received by the team at MacKay's hotel, and they were super helpful over email before the stay too. The waiting staff at breakfast were really jolly even when faced with a busy room full of guests. The hotel is in a great location on the square for access to the main village and local attractions. Next door to the pavillions which is the main point of our visit (156 steps from door to door). Plenty of car parking as long as you get there early but you can find other places to park if not. In terms of the rooms - it was in line with what I was expecting- this is basic accommodation but doesn't pretend to be otherwise. Beds are comfy, showers are hot and work well, the place was clean and tidy. Yeah it's all a bit tired and basic but if you're paying £110 for a room for three/four people in a room you can overlook this. The price is reasonable for the type of accomodation and the local area. The Wifi is a bit hit and miss but it's only really meant for the shared areas and not for the bedrooms. Breakfast was good standard, again in line with expectations. The pool and sauna are a nice addition and we had a laugh in there with the free pool inflatables, again all clean and tidy and seemed safe.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale disponibile. Camere di ottima dimensione. SPA confortevole. Colazione abbondante.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

JOSE LUIS

Disliked: Staff & service, property conditions & facilities, room comfort

Vaya pufo

Es un hotel muy antiguo y sin reformar, sin sentimiento por hacerlo agradable, es decadente. No me parece que debieran ofertarlo en esta página. 22 millas desde Inverness para acabar en un local de estas características, se te cae el alma aos pies
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful surroundings

Food at restaurant good not great. Parking when hotel is busy is crowded. Hotel staff exceptional room very comfortable
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel okay, room very dark. bed very solid. breakfast very understaffed
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Malin

Liked: Cleanliness, staff & service

Gästvänligt hotell med ok standard.

Området runt omkring är vackert, men byn minimal, trots det säkert 10 hotell (mycket bussresenärer). Restaurangen på hotellet enda alternativet för middag och den var ok, men inte mer (typisk engelsk mat). Väldigt gästvänlig personal, liten pool finns i huset, sängarna så där, men helhetsintrycket helt ok.
Stayed 1 night in Jul 2018
Verified

8/10 Good

P

Liked: Cleanliness, staff & service
Die Mitarbeiter sind für einen schönen Aufenthalt bemüht. Das Zimmer war eher klein und Renovationen blieben seit längerem aus. Das Frühstück war in Ordnung, aber auch nicht speziell. Alles in Allem aber ok.
Stayed 3 nights in Jul 2018
Verified

6/10 Okay

Michael

Zentrale Lage.

Hotel liegt zentral für Ausflüge. Leider lebt das Hotel von Reisebussen, deshalb entsteht der Eindruck der Massenabfertigung. Dieses merkt man besonders bei den angebotenen Speisen.
Stayed 4 nights in Jul 2018
Verified

6/10 Okay

Charlie

Disliked: Property conditions & facilities
A very run down hotel that time has passed bye. I would not recommend this hotel to anybody. There are far nicer hotels in Strathpeffer with up to date facilities.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveller

Great if you're 60+ on a coaching holiday

If you are part of a coaching party, strathpeffer caters for you, it's a coach orientated resort. If you are traveling for work, pay the extra and stay in Inverness, you then won't be subjected to set menu's which consist of half a pie, two boiled potatoes (yes that's right, two) and a smattering of carrots... The kind of meal your average coach connoisseur would heartly enjoy I'm sure.
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Don't stay here

This was an awful stay, the room was not as advertised at all, in fact we were put in what appeared to be an old staff lodge, the room was advertised as having a shower/bath combo and climate control heating, this wasn't true. The bath didn't have enough hot water to fill up, and the boiler was in the bedroom so it made a very loud noise. The room was also uncomfortably hot. When I asked for assistance no help was given, I asked 3 times. The final time I was told to open the window - something I had already done. Food was also poor.
Stayed 1 night in May 2018
Verified

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities

Mackays

Limited menu so I eat elsewhere
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

MscKays Hotel

Hotel clean enough but very tired needs a good upgrade Food was fine but room very small but again clean. OK for what we needed
Stayed 2 nights in Apr 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Fawlty towers😁

Passing through on NC500... ok for a nights kip & a wee swim...£64 for 3 of us including breakfast was good!