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Best Western Hotel Heidehof

4.0 star property
Upscale hotel with full-service spa and fitness centre

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Photo gallery for Best Western Hotel Heidehof

Exterior
Indoor pool
Comfort Room, 1 Double Bed
Breakfast, lunch, dinner served; local cuisine
Reception
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available

Explore the area

Map
Billingstraße 29, Hermannsburg, Südheide, 29320
  • Popular LocationBergen-Belsen15 min drive
  • Popular LocationHeide-Park25 min drive
  • Popular LocationSerengeti Park41 min drive
  • AirportHannover (HAJ)66 min drive

Room options

View all photos for Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room)

Hypo-allergenic bedding, minibar, desk, free cots/infant beds

Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Balcony (Larger Room)

Hypo-allergenic bedding, minibar, desk, free cots/infant beds

Comfort Room, 1 Queen Bed, Balcony (Larger Room)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Queen Bed

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About the area

Hermannsburg

Best Western Hotel Heidehof puts you in the centre of Südheide, 24.7 km (15.4 mi) from Filmtier-Park and 30.1 km (18.7 mi) from Heide-Park. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Restaurant Atrium, serves local cuisine and is open for breakfast, lunch and dinner. Timm Willem Stube is the hotel's own pub, serving drinks along with dinner and light fare. Enjoy the gym and sauna as well as access to hiking/biking trails. Business amenities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights in the region of this 4-property class Südheide hotel include Snow Dome and Weltvogelpark Walsrode.

What's nearby

  • Bergen-Belsen - 15 min drive
  • Bergen-Belsen Memorial - 17 min drive
  • German Tank Museum - 19 min drive
  • Heide-Park - 25 min drive
  • Serengeti Park - 41 min drive

Getting around

  • Unterlüß Station - 13 min drive
  • Hannover (HAJ) - 67 min drive

Restaurants

  • Ole Müllernschüün - 6 min drive
  • Restaurant Candace - 13 min walk
  • Ludwig Harms Haus - 13 min walk
  • Hoffmann - 7 min drive
  • La Taverna - 14 min walk

About this property

Best Western Hotel Heidehof

Upscale hotel with full-service spa and fitness centre
Best Western Hotel Heidehof offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Best Western Hotel Heidehof. Parking is available for a fee.

This 4-star Südheide hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Conference rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Hotel Heidehof offers 104 accommodations with minibars and a hairdryer. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Street parking available
  • Parking on site (EUR 5 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurant Atrium
  • Timm Willem Stube

Things to do

  • Arcade/game room
  • Bicycle tours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 December to 10 December:
  • Dining venue
The following facilities are closed for New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 per person
  • Self-parking fee: EUR 5.00 per night
  • Pet fee: EUR 10.00 per pet, per night
  • Facilities fee: EUR 10.00 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Hotel Heidehof Hermannsburg
Best Western Hotel Heidehof
Best Western Heidehof Hermannsburg
Best Western Hotel Heidehof Südheide
Best Western Heidehof Südheide
Best Western Heidehof Sudheide
Best Western Hotel Heidehof Hotel
Best Western Hotel Heidehof Südheide
Best Western Hotel Heidehof Hotel Südheide

Frequently asked questions

Is parking available at Best Western Hotel Heidehof?

Yep, Best Western Hotel Heidehof has a self car park for EUR 5.00 per night.

How much does it cost to stay at Best Western Hotel Heidehof?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Best Western Hotel Heidehof on 16 Jun 2024 start from NZ$193.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Hotel Heidehof?

The closest beach to Best Western Hotel Heidehof is Bernsteinsee Strand (49.6 km).

Is there a spa on site at Best Western Hotel Heidehof?

Yep, there is an onsite spa at Best Western Hotel Heidehof.

Does Best Western Hotel Heidehof have a pool?

Best Western Hotel Heidehof has a pool and an indoor pool. The pool is open 7:00 AM to 10:00 PM.

Is Best Western Hotel Heidehof family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Best Western Hotel Heidehof is a hit with families.

Does Best Western Hotel Heidehof serve breakfast?

Yeah, buffet brekkie is offered weekdays from 6:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Best Western Hotel Heidehof?

No, Best Western Hotel Heidehof does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Hotel Heidehof?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from December 10 until December 10. The dining venue is closed on New Year's Eve.

What time are check-in & check-out at Best Western Hotel Heidehof?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Hotel Heidehof?

Furry friends are welcome at Best Western Hotel Heidehof, with food and water bowls on offer.

Best Western Hotel Heidehof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 52 out of 150 reviews" "
Rating 8 - Good. 70 out of 150 reviews" "
Rating 6 - Okay. 18 out of 150 reviews" "
Rating 4 - Poor. 7 out of 150 reviews" "
Rating 2 - Terrible. 3 out of 150 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience overall. Laundry service is a bit steep for everyday items. Some breakfast waitress’s are up-tied and make the experience tense.
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff very friendly, bar and restaurant good place
Stayed 3 nights in Jan 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best western Hermannsburg
Staff were great, rooms functional but clean.. great stay
Stayed 24 nights in Nov 2020

10/10 Excellent

Gil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Corona made my stay a bit hard but the staff really tries to do its best. I believe that in normal times it would be a wonderful stay.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great customer service, clean rooms and wonderful breakfast
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for late check in. Staff very efficient and friendly. Breakfast was typical of a German fare.
Stayed 1 night in Apr 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service
Beautiful German Town
The location is beautiful. The restaurant was great and full of great German dishes. The property is a bit dated and there was no minibar, small, very small room. Giant TV though. Parking is expensive. Worth it just for the area. I’ve lived in Germany as an American for 26 years and I can say, the friendliness Germans I’ve ever met.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019