Sumber accommodation from NZ$254

Amazing suite. Perfect location. Extremely helpful bellboys, frontdesk, cleaning and roomservice. Pool is amazing. Too many children for 5* for my kind of holiday. Poolservice was probably a bit under staffed in low season and limited service around pool and beach area. Some younger men were helpful with sun shades, but hard to figure out the system since they were not wearing uniform and you should find them for help. People still place towels and "reserve" sunbeds for all day, eventhough they are not around. It seems to me this will again be a problem in high season. Some sunbeds and shades are broken. Maybe more 5 star conference hotel than 5 star adult couple, without kids, hotel.

The hotel was clean, tidy, and well maintained, and the location is excellent. However, this is unfortunately not a very family-friendly hotel. Children are not allowed to use the indoor pool, and although there is an outdoor pool with loungers, you have to pass through the spa area to access it, which also restricts children from entering. With temperatures reaching 33 degrees, this was quite disappointing for families travelling with kids. We then decided to use the hotel beach area, only to find out that sunbeds cost an additional €25 each, which felt excessive considering we were already hotel guests. Another downside was the parking charge. We were not aware before arrival that hotel parking costs €25 per day on top of the room rate. Overall, while the hotel itself is clean and comfortable, families with children should be aware of the restrictions and extra costs before booking.

Das Hotel ist grundsätzlich gut instand gehalten. Das Gebäude ist recht gross. Je nach dem wo das Zimmer ist, muss man recht viel laufen. Schöne Aussicht. Pool ebenfalls. In Hauptsaison ist der pool sicherlich zu klein. Schönes Spielzimmer für Kinder vorhanden. Minibar im Zimmer leer. Nicht mal eine Wasserflasche im Zimmer. Rezeption interessiert das nicht auch nach Nachfrage. Parkplatz extragebühren 20-/Tag. Wollten unser Aufenthalt um 1 Tag verschieben (in Nebensaison, hotel fast leer), dann hat es geheissen, sie haben keine Verfügbarkeiten. Nicht motiviert, um etwas für die Gäste zu tun.