Summerstrand hotels & accommodation with spa

Thank you for a wonderful stay.

If you'd like to stay on a construction site with a team of under 20 rugby players, then this is the place for you !! This is the second time we stayed at the courtyard, first time my partner got food poisoning, but we though we'd give it another go. Big mistake - the place is being renovated and we were not informed. So many things wrong - the in room safe can just be lifted out and taken, no privacy hole in the door, no phone to front desk which would have been nice when the fire alarm went during our second night. Lounge closed. Gym closed. Pool (technically) closed. Lounge in the lobby and stunk of building materials. Restaurant, which we had to share with the rugby team, was a mess, disorganised and meals were well under what we would have expected for what we paid. The staff really didn't semm to care about the problems. So very disappointing, especially as this was a very special occasion for us. We had another 2 bookings for the courtyard as part of our SA trip this time and needless to say - both of which we cancelled and found far better accommodation. Will we stay at the courtyard on our next visit to SA? Good question but I thnk you know the answer !

All was fine