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Chaika Beach Resort

Property class: 3

Photo gallery for Chaika Beach Resort

A hotel with multiple floors, a beach with numerous umbrellas, and a view of the sea.
A hotel with multiple balconies, a central pool area with lounge chairs, and a separate smaller pool.
A multi-story hotel with a swimming pool and outdoor seating area.
A room with a bed, a small table with a vase, a chair, and a view of the sea through large windows.
An outdoor seating area with tables and chairs, a covered pavilion, and a pool in the background.

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View map
Sunny Beach 129, Sunny Beach, 8240
  • Place, Sunny Beach
    ‪1 min walk‬
  • Place, Platinum Casino
    ‪8 min walk‬
  • Place, Luna Park
    ‪10 min walk‬
  • Airport, Bourgas (BOJ)
    ‪30 min drive‬

Room options

View all photos for Double Room, Chaika Park View

A hotel room with a bed, a desk, a chair, a television, a window with curtains, and a city view.

Double Room, Chaika Park View

  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

A hotel room with a bed, a desk with a television, a chair, a small table with a vase, and a view of the sea through large windows.

Double Room, Sea View

  • Sea view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio, Park View

A hotel room with a large bed, two wall-mounted lamps, a framed picture, and a balcony with a view of a building.

Studio, Park View

  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio, Sea View

A hotel room with a checkered floor, a bed with a ship's wheel headboard, a yellow sofa, and a balcony with blue curtains.

Studio, Sea View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Arcadia Park View

A hotel room with a large bed, two bedside lamps, a chair, and a balcony with a view.

Double Room, Arcadia Park View

  • Park view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Apartment Arcadia, Park View

A hotel room with a large bed, two bedside lamps, a chair, and a balcony with a view.

Apartment Arcadia, Park View

  • Park view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

About the area

Nessebar

You'll be connected to a shopping centre at Chaika Beach Resort, and within just a 10-minute stroll of Sunny Beach and Platinum Casino. Highlights at this hotel include 2 outdoor swimming pools, a restaurant and free buffet breakfast. .The buffet restaurant, Restaurant Chaika, serves local and international cuisine and is open for breakfast, lunch and dinner. Irish Bar is the hotel's own pub. Enjoy the kids' swimming pool, pool loungers and lifeguards on site as well as access to a playground. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also self parking, along with the convenience of car rentals on site. .Sights within a 15-minute walk of this Nessebar hotel include Luna Park and Action Aquapark.

What's nearby

  • Sunny Beach - 1 min walk - 0.1 km
  • Platinum Casino - 8 min walk - 0.7 km
  • Luna Park - 10 min walk - 0.9 km
  • Action Aquapark - 15 min walk - 1.3 km
  • Casino Hrizantema - 3 min drive - 2.2 km

Getting around

  • Bourgas (BOJ) - 34 min drive

Restaurants

  • ‪Coyotes Ugly - ‬4 min walk
  • ‪No1 Sports Bar - ‬4 min walk
  • ‪Euphoria Bar & Grill - ‬4 min walk
  • ‪Beach Bar Kimbo - ‬3 min walk
  • ‪Subway - ‬4 min walk

About this property

Chaika Beach Resort

Some rates at Chaika Beach Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Chaika Beach Resort offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at Chaika Beach Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Nessebar hotel is smoke free.

  • 423 guestrooms or units
  • 9 levels
  • 3 buildings
  • Built in 2000
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Chaika Beach Resort offers 423 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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A hotel with a pool, water slides, and sun loungers.
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  • Pool
  • Pet-friendly
  • Kids’ pool
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4.4 out of 5, Excellent, 152 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 10.22 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Irish Bar
  • Restaurant Chaika

Things to do

  • 2 outdoor pools
  • Children's pool
  • Piano
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 3 buildings
  • 9 floors
  • Built in 2000
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12.78 per pet, per day
  • Only dogs are allowed
  • Weight limit: 11 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.33 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 10.22 per day
  • Pet fee: EUR 12.78 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chaika Beach Resort All Inclusive Sunny Beach
Chaika Complex
Chaika Complex Hotel
Chaika Complex Hotel Beach
Chaika Beach Resort All Inclusive
Chaika Beach All Inclusive
Chaika Beach Resort Sunny Beach
Chaika Beach Sunny Beach
Chaika Beach
Chaika Beach Complex
Chaika Beach Resort Hotel
Chaika Beach Resort Sunny Beach
Chaika Beach Resort Hotel Sunny Beach

Frequently asked questions

What is the cancellation policy at Chaika Beach Resort?

Chaika Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Chaika Beach Resort?

Yep, Chaika Beach Resort has an uncovered self car park for EUR 10.22 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Chaika Beach Resort?

Yep, Chaika Beach Resort is a short 1-minute walk from Sunny Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Chaika Beach Resort have a pool?

Chaika Beach Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Chaika Beach Resort have a waterslide?

No, there is no waterslide at Chaika Beach Resort, but Action Aquapark is a short 12-minute walk away.

What makes Chaika Beach Resort a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Chaika Beach Resort.

Is Chaika Beach Resort family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Chaika Beach Resort is a hit with families.

Does Chaika Beach Resort serve breakfast?

You bet, free buffet breakfast is offered daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Chaika Beach Resort?

No, Chaika Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Chaika Beach Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chaika Beach Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Chaika Beach Resort Reviews

Reviews

4.2
Rating 10 - Excellent. 3 out of 68 reviews
Rating 8 - Good. 13 out of 68 reviews
Rating 6 - Okay. 6 out of 68 reviews
Rating 4 - Poor. 10 out of 68 reviews
Rating 2 - Terrible. 36 out of 68 reviews

4.0/10

Cleanliness

4.4/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Swimming pool-dirty water and too cold, nice location, perfect food and everything else good, i recommend this hotel
Stayed 7 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
First night terrible rooms one with no bed sheets no towels. Mold all over . Parking far away ( I am handicapped)nobody spoke English that night . The all inclusive a bad joke . The restaurant dirty . Food cold . The food was worse than the one distributed for homeless people.Garbage everywhere.
Stayed 6 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very worn out. Water is dripping from the ceiling of the bathroom. The people who work are not smiling. The food is not good. There are no activities in the hotel. I don't recommend it to anyone
Stayed 8 nights in Jun 2023
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
The location was the best A1 quality. Just a few steps and you were on the promenade and the beach. The staff didn't speak any English, there was always something out of food and the toilet was dirty. The toilet pair was almost always out of stock, so it was worth buying your own from the store just in case. The hotel was built with good quality materials. The hotel would make a great destination and someone would invest in it. It was easy to get around and stay at the hotel because there wasn't much to customers. But we still had a great time thanks to the great location
Stayed 8 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are dirty and very outdated. Needs renovation. Balcony's are almost connected with each other room so people can tweek in your balcony or room and even break in its not safe. Room smells too. I was there for 4 nights and they cleaned 1 time and only the floor. Oh and there are too many gypsies.
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is very run down and not taking care of. We had a ocean view which was great except the bar at the bottom of the hotel on the boardwalk blasts music until 8am. Thankfully we aren't bothered by the noise and expect it in the area but I could see this being a big issue for a lot of people. Never tried the restaurant after seeing the state of the hotel. Location is good, hotel has 3 buildings but only one is currently being used.
Stayed 6 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this hotel to even my worst enemy. I can't believe Expedia even recognizes this as a safe place to stay. The hotel is unfinished, elevators and hallway lights didn't work, rooms did not have any electrical outlets, air conditioning was broken and bathroom had cockaroaches. There were also no towels, shower curtains, soap, sheets, or drinking cups in the rooms. It felt like I was staying in a construction site. There were only 2 staff members for the entire hotel. Thank goodness we only stayed 1 night and arrived late and left first thing in the morning. I won't even talk about the disgusting breakfast, it was a health hazard. It's a shame because the location of this hotel is great.
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unkept (reminded me of Faulty Towers)

Unkept. Hotel is falling apart. Broken lounge chairs, dated, and the beach directly in front w lounge chairs isn’t even theirs so you have to pay for the lounge chairs. Tear it down and start over. Convenient opening in the fence that allows anyone to get into the property unsecured. Virtually no oversight. If I did Sunny Beach again (I won’t) I’d find a much cheaper option with a smaller pool (even). Not even worth the location. I’ve stayed in some Soviet era hotels in Kiev (but I knew that was going to be the case) and here I can attest I read the reviews and hoped for better, but they were spot on. I did at least have hot water. Bed was comfortable. If you can stay here for 35 a night I’d jump on it, don’t pay over 50.
Stayed 3 nights in Aug 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this place.

I wish I paid more attention to other guests reviews and never booked this hotel. This is NOT a 4 star beach resort, it does not deserve even 2 stars. It feels like a dormitory on a college campus. - There is no shampoo - teeny tiny bar soap is all you get. - There are no hand or face towels. - There is no hot water from 5 to 8pm, it is mildly warm. - There is not a single glass or cup in the room - you will have to drink water from the bottle. - There is no tea kettle or coffee maker in the room. - There is no electrical outlet - I had to unplug their TV in order to charge my phone. - Toilet is leaking so there is water on the bathroom floor. - Bathroom shelf is half broken and hanging at 30 degrees angle, the sink itself is also installed at some angle, so whatever you put on it (toothbrush, soap) will fall. I had to keep my toothbrush on the table in the room. - The key to your room is not a programable card like you might expect, it is a physical key attached to a huge metal rectangle with your room number written on it. When you go to a pool you just don’t know where to put it. - The safe deposit box is old, doesn’t have a code combination, requires a physical key and probably can be opened with a screwdriver. - Closet sliding doors are broken and opening them requires 2 hands and some physical exercise. - You will hear loud noise (music from the bar and people screaming) until 2am, so if you are light sleeper it will be a problem.
Stayed 3 nights in Jul 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The swimming pool was not clean at all. In the hotel rooms the bathroom there was no warm or hot water. This is not something that you would like for a holiday for a week. The only thing that was good was the view. We were not all inclusive but they did not even let us have water. Overall this hotel was awful. I completly do not recommed this hotel to no one.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Chaika var en av de bästa hotellen innan som vi varit på därför valde vi att komma igen,men mycket har gått under. Ingen underhållning för barnen, maten fanns väldigt lite att välja av,enstaka 4-5 rätter det var allt. Poolen var väldigt kall och barnpoolen så smutsig att barnen kunde inte bada, så vi fick vara på stranden. Vi var väldigt besvikna. Rummen och personalen var bra och trevliga.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura datata ma sempre bellissima !!!!
Stayed 11 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel genel.arak cok pis. Ilk verdiklari odada yataklarin ayagi kırıktı.cok pis kokuyordu. Otelde odayi bulmam 15dk mi aldi. 3 kisiye sorarak ancak bulabildim. Odanin kullanilamayacagini degistirmek istedigimi soyleyince hemen degistirdiler. Oteldeki tek olumlu yan bu bence.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Da rinnovare
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness
Albergo datato ma struttura bellissima rispetto al 2010/2015 ha perso tanto pero le camere vista mare sono bellissime con un po di lavori di manutenzione sarebbe perfetto!!!!!
Stayed 10 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi hadde bestilt reise med Frokost men måtte betale ekstra for dette.140 Leva for 2 pers. Hadde bestilt rom med overbygd terrasse men fikk en som var 50 cm bred, dem vi reiste sammen med hadde std rom som hadde større terrasse om bedre std enn vårt. Badet var så skittent at vi brukte sko inne og Armaturet til Dusjen hang å slang. Måtte mase for å få Toalett papir og rene Håndklær. Rommet vårt var ikke vasket når vi ankom å det lå igjen matrester og søpla var ikke tømt😡😡 Kommmer ALDRI til å anbefale dette stedet til andre. Håper det går Konkurs. Burde stenges å total restaureres før det slippes inn nye gjester. Har bilder men får ikke lagt dem til. Burde få igjen pengene så dårlig er opplevelsen med Hotellet.
Stayed 7 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Varning för dåligt hotell!

Fallfärdigt hotell. Ingenting som var helt. Personalen var nonchalant. Allmänna utrymmen så som korridorer, hiss och lobby var inte städat på läänge. Polen gick inte att bada i då den var helt mjölkig. Frukosten gick inte att äta, allt såg grått ut. Vi fick byta hotell för det kändes som en hälsofara att bo där med våra två barn.
Stayed 7 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elendig

Har bodd på dette hotellet mange ganger tidligere og vært fornøyd, men dette blir siste gang. Hotellet og servicen har forfalt totalt. Det er slitt og skittent og holder ikke standard på noen ting. På rommet var det kun en stikkontakt som kunne brukes. Renholdet var ikke tilstedeværende. Vi bodde 8 netter på hotellet og rommet ble ikke vasket en eneste gang. Det ble ikke skiftet på sengen eller levert nye håndklær og toalettpapir. Søppla måtte vi ta ut selv. Måtte i resepsjonen for å be om dopapir og rene håndklær. Søvn ble det og lite av, renholderne gikk i gangene å ropte til hverandre konstant og i timesvis fra tidlig på morgen, noe som vekte oss daglig. Hva de gjorde der kan man jo lure på, for de vasket hvertfall ikke rommene.
Stayed 8 nights in Jun 2023
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
A szálloda lepukkant koszos igénytelen! Óriási felújitás lenne szükséges! Az étel minősége jónak mondható. A személyzet barátságtalan! Nem ajánlom!
Stayed 6 nights in Jul 2021
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

i will not come back

parking 15 mins away fridge not working
Stayed 4 nights in Jul 2021
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

Partyhotell som ikke ryddes

Perfekt beliggenhet, rett på stranden og strandpromenaden. Gode madrasser og ok størrelse på rommet. Vannet rant utover hele badegulvet når man dusjet. Mye bråk på hotellet, og det fremstår som ett partyhotell for ungdommer. Det ble ikke ryddet på bassengområdet, slik at det fløt over av beger med skvetter med all-innclusive drikke. Solsengene var gamle og ødelagte. Kunne vært ett av de beste hotellene i Sunny Beach, både med tanke på størrelse og beliggenhet, men er dårlig vedlikeholdt og for mye rot og bråk.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

אם אתם רוצים חופשה בכייף אל תלכו למלון הזה !!!

רמה מאוד נמוכה כל המלון עם ריח של שתן חדרים עם נמלים רצפה מלוכלכת ריח נוראייייי חדר אוכל: לא יודעת איך אנשים אוכלים שם, סירחון שלא ראיתי בחיי היינו בקומה 7 וכל המעליות של המלון היו מקולקלות במהלך 4 ימים מתוך 6 ימים שהיינו שם עכשיו תתארו לכם איך עולים ויורדים עם ילדים קטנים במהלך היום אפילו כשעזבנו הם לא עבדו והיינו צריכים לסחוב את המזוודות 7 קומות. פשוט מזעזע!!!! וזה רק על קצה המזלג היה לנו גם בעיית רעש והעבירו אותנו חדר בחדר החדש לא היה מזגן, לא היה מנעול לדלת, לא היו מים בברז את תעשו את זה לעצמכם בקיצור
Stayed 5 nights in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schmutzig, schmuddelig, abgewohnt, schlechtes Essen.
Stayed 7 nights in Jul 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disaster

It was a disaster, there was no hot water, the tap was broken, the air conditioner was not working, the blankets were dirty, there was no WIFI, the phone was not working so every time I had to walk to reception to tell them that something is not working. And the answers I got was that there are no maintenance people, to talk to the manager in the morning because they have no one to contact right now. The manager in the morning also did not deal with the problems and just told me again and again that she had no way to deal with the problems and that she could not pay me the money back in any way because the order was made over the Internet. We were 2 families with 2 small children and both rooms had problems. A day after we just had to leave because they didn't change the room.They claimed everything was full. The booking was for 2 nights but we did not stay and spent a whole day to find another hotel. We were searching by walking and enttering every hotel because we were already afraid to book online for the reason we didn't get a refund.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mai piu

Pessimo
Stayed 11 nights in Aug 2019