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Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection

Property class: 4.5

Photo gallery for Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection

A pool with a view of the sea, a modern building, and umbrellas.
Property video
An aerial view of a resort with a large swimming pool, beach area, and numerous umbrellas.
A beachside area with lounge chairs and umbrellas, a pathway, and a building with a dome in the background.
A coastal hotel with multiple buildings, a large swimming pool, and a beach.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Sunny Beach, Sunny Beach, Burgas, 8240
  • Place, Sunny Beach
    ‪3 min walk‬
  • Place, Platinum Casino
    ‪15 min walk‬
  • Place, Sveti Vlas Central Beach
    ‪4 min drive‬
  • Airport, Bourgas (BOJ)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room

A modern hotel room with a sofa, a small round table, a wooden desk, and a bed in the background.

Deluxe Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room, Balcony, Sea View

A hotel room with a bed, a sofa, a small table, and a balcony with a view of the sea.

Deluxe Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (2 Adults)

A hotel room with a wooden desk, a bed with a patterned bedspread, and a TV mounted on the wall.

Junior Suite (2 Adults)

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Sea View (2 adults)

A balcony with a view of the sea, a pool, and a beach.

Junior Suite, Balcony, Sea View (2 adults)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Sea View (Preferred CLub)

A balcony with a view of a beach and ocean.

Deluxe Double Room, Balcony, Sea View (Preferred CLub)

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite, Balcony, Sea View (2 Adults - Preferred Club)

A balcony with a view of the sea, a pool, and a beach.

Deluxe Suite, Balcony, Sea View (2 Adults - Preferred Club)

  • Sea view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Balcony, Sea View (3 Adults - Preferred Club)

A balcony with a view of the sea, a pool, and a beach.

Junior Suite, Balcony, Sea View (3 Adults - Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Nessebar

A luxury stay in Nessebar awaits you at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection. Within a 5-minute stroll you'll find Sunny Beach and Platinum Casino within a 20-minute walk. Highlights at this all-inclusive resort include 5 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, sports massages, reflexology and mani/pedis along with access to the sauna. At the resort's own beach bar, you can stop for a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a gym and a steam room. Each morning free buffet breakfast is offered between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4.5-property class Nessebar resort, you'll be 2.2 km (1.3 mi) from Sveti Vlas Central Beach and 2.7 km (1.7 mi) from Luna Park.
View more Resorts in NessebarOpens in a new window

What's nearby

  • Sunny Beach - 3 min walk - 0.3 km
  • Platinum Casino - 15 min walk - 1.3 km
  • Action Aquapark - 3 min drive - 2.6 km
  • Sveti Vlas Central Beach - 4 min drive - 2.2 km
  • Nessebar South Beach - 12 min drive - 9.8 km

Getting around

  • Bourgas (BOJ) - 29 min drive

Restaurants

  • ‪Hotel Sunny Bay - ‬3 min walk
  • ‪Chef's Restaurant - ‬18 min walk
  • ‪Fish Restaurant at Helena Resort - ‬7 min walk
  • ‪Market Café - ‬6 min walk
  • ‪The Green & Grill - ‬9 min walk

About this property

Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection

Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection such as an outdoor pool and an indoor pool.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. WiFi is free in public spaces. This all-inclusive resort also offers a steam room, a fitness centre and a garden. Parking is available for a fee.

This 4.5-star Nessebar resort is smoke free.

  • 334 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection offers 334 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Pool
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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 13.29 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests travelling with a pet must present their pet's current vaccination record at check-in.
This property enforces a strict dress code for dinner in the restaurants.

Access methods

Staffed front desk

Pets

  • Pets: EUR 49.98 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.38 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 13.29 per day
  • Pet fee: EUR 49.98 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 4:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is parking available at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection?

Yep, Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection has an uncovered self car park for EUR 13.29 per day. A self car park is also available, for a fee.

Are there any beaches close to Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection?

Yep, Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection is a short 4-minute walk from Sunny Beach.

Is there a spa on site at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection?

Yep, there is an onsite spa at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection have a pool?

Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection?

Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection features a full-service spa, an outdoor pool and an indoor pool.

Is Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection family-friendly?

No, Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection is an adults-only property.

Does Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection?

No, Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection?

Dogs are welcome at Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Secrets Sunny Beach Resort & Spa- All Inclusive - Adults Only - Hyatt Inclusive Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 82 reviews
Rating 8 - Good. 9 out of 82 reviews
Rating 6 - Okay. 5 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 3 out of 82 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is peaceful and quiet, good for couples who wants to have a romantic get away… The food at the buffet are awesome. Staffs and very friendly. And the pool is so big and does not feel crowded.
The indoor pool
Beach Area!
Unlimited non-alcoholic and alcoholic drinks
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was clean ja cleaner lady was super nice. Lifts were very slow at buzy times. We hoped for moro choises for glutenfri diet. Great view from the rooms.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Lovely clean rooms quality beds views spectacular food selection excellent staff couldn't be more helpful
Stayed 8 nights in Sep 2022
Verified review

10/10 Excellent

The nicest and greatest hotel in Bulgaria.

Everythg is excellent in this hotel.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
It was a great place to stay and chill out all the staff are friendly and helpful and the rooms are very spacious
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort with excellent facilities, pools, and beach access. Booking the all-inclusive option is definitely worth it and the restaurants, cafes, and snack bars are of superb quality.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sea view and services
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. Had 4 days all inclusive and the food was so good, facilities were amazing and loved the spa- one of the best massages
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was perfect!
Stayed 5 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay so friendly staff we enjoyed every moment food is very good could be better other than that everything was great thank you ☺️
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nesabar's Secrets

Highly recommended if you just want to relax, retreat and have serenity peace for a few days, June weather is perfect and not crowded.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at the Secrets sunny beach. Overall it is a nice resort with great view from the balcony. Since it’s end of season, there were outdated beach umbrellas, cold pool and a lot of repetitive food for breakfast, lunch and dinner. Some impressive hotels nearby but need to clear the small shops on the walkway to the central square.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at Secrets Sunny Beach Resort and Spa - Premium All Inclusive - Adults Only, and we were very satisfied! The food was simply excellent – a wide variety and very delicious. I would also like to mention that everything was clean and tidy, which made our stay even more pleasant. The staff were incredibly friendly and helpful, always ready to assist and provide information. Thank you for a wonderful experience! I will definitely return!
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked for 4 nights as a couples break but loved it so much that we put our flights back 3 days and booked to stay a further 3 nights on the hotels.com app. Beds are hige and very comfortable. Room is huge and clean/ brand new condition. Very modern.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff needs to know English if not bulgarian
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Not a 5 star hotel

Beautiful grounds, great pool and beach, but too few beach sunbeds, always occupied. Service, food and cocktails mediocre at best. This is not a 5 star hotel, but an ok 4 star.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Nice hotel, friendly staff. Good service in the restaurant and at the Rendezvous bar. Spacious room and cleaned daily to a good standard. Minor niggle the cost of parking is a bit steep when we had already paid for our stay. The lifts were a bit crowded at busy times. The spa was OK there was a charge to use the sauna and steam room so it was pristine and empty! The location is good, we did a trip to Nesbar and to Varna both of which were enjoyable. The beach is well kept and lovely for swimming. All in all an enjoyable stay and good value for money.
Stayed 9 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not very good. Most of the food was cold
Stayed 5 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Food was average definitely not 5 Star too many items damaged or broken alcohol was not premium only a couple of premium spirits all in all quite disappointed as was a special occasion for our 45th wedding anniversary.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Riu overall. The only bad part is there is no bar/restaurant on the beach so we had to go up to the pool bar while on the beach. We would like to recognize two people who made our stay even more enjoyable- Luchezar, who was one of the lead bartenders. He was fun, personable and immediately made a great impression. Also George- pool attendant but he was mostly on the beach. Every time we saw George he was working hard, we never saw him just stand around!!! He was also very welcoming and helpful.
Stayed 5 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness
Inadequate changing facilities in spa. Reception lady at spa refuse me a key for mens lockers. And was to busy talking to her friend on the phone. Food was of very bad quality.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My family and I stayed here 2 years ago, when it was owned by RIU and had a fantastic experience. After this recent stay, I wouldn’t go back especially for the price your paying . Elevators were horrible had to take the stairs a couple of times. We had notice the lack of service, especially being at an all inclusive when asking for a cappuccino for example it almost seemed like a chore for the servers you could see them pushing each other “like you go make it. I will say the view of the sea is probably only the best part, hopefully they can make things how they used to be.
Stayed 3 nights in Jul 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The brochure says "335 rooms, all with spectacular views, all overlooking the sea". This is totally untrue. Floors 1 and 2 overlook rows and rows of solar panels, seagull faeces and litter thrown from the apartments above. If you like being woken at 05.00 every morning with the chorus of seagulls outside your door to the balcony, then this is the place for you. We left a day early as fortunately i was able to move around my travel plans. I would not touch this place with a barge pole again. Don't park your car there. 10 euros per day and when you come back to it it is covered in tree sap, bird crap and every other piece of dirt that sticks to the tree sap. It was so bad my drivers door was actually stuck and I had to force it open. Overall this hotel is not worth the money. I have been to 52 countries, in every continent and I have to say this rates in the bottom 3 of them all. And I've stayed in Manaus Jungle in a tree top and that was better!!! If i could have left earlier I would have. It was just not possible with the travel plans to do so. Just go somewhere else people. You will regret it otherwise. I do!!!
Stayed 10 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’est un très bel hôtel, service et personnel, rien à redire Juste la nourriture très moyenne
Stayed 4 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities
+ • Städerskan va väldigt trevlig och effektiv • Fin utsikt och vacker miljö • Utbudet i baren • Förarna för resortens taxi va riktigt trevliga och hjälpsamma - • Vi blev matförgiftade av buffén, och ingen personal brydde sig. Vi hörde att minst 4 andra gäster hade blivit dåliga, men inga åtgärder verkade vidtas. • Finns 4 hissar. En hiss va trasig hela vår vistelse, i en annan pep/tjöt det konstant. Vi va här i maj innan säsongen drog igång, och spenderade väldigt mycket tid med att vänta på dessa hissar. • Först fick de slut på en läsk på hela hotellet. Och trots att de gick flera dagar fick de inte in mer av varan. Sen tog servetterna slut i restaurangen, så de fick använda några som va betydligt billigare och av sämre kvalitet. Samma sak med toalettpappret. Men tålamodet tog slut när hotellet hade slut på flaskvatten de sista två dagarna vi va där, och började servera kranvatten istället. Vi som då redan hade varit matförgiftade en gång, fick då gå och köpa vatten på flaska själva. • Kvaliteten på drycken från baren varierade väldigt. Vissa gånger smakade de fantastiskt, andra smakade de bara sprit eller så va kaffet blaskigt.
Stayed 14 nights in May 2025